1. Most Reliable Hosting Company Sites in July 2011

    Rank Company site OS Outage hh:mm:ss Failed Req% DNS Connect First byte Total
    1 Hosting 4 Less Linux 0:00:00 0.015 0.128 0.064 0.130 0.185
    2 www.poundhost.com Linux 0:00:00 0.015 0.286 0.096 0.203 0.440
    3 Datapipe FreeBSD 0:00:00 0.019 0.121 0.017 0.037 0.048
    4 INetU FreeBSD 0:00:00 0.019 0.064 0.035 0.097 0.223
    5 www.logicworks.net Linux 0:00:00 0.022 0.056 0.044 0.106 0.238
    6 iWeb Technologies Linux 0:00:00 0.022 0.085 0.059 0.119 0.119
    7 www.qubenet.net Linux 0:00:00 0.026 0.128 0.053 0.105 0.105
    8 www.micfo.com Linux 0:00:00 0.026 0.135 0.055 0.304 0.462
    9 www.netcetera.co.uk Windows Server 2008 0:00:00 0.030 0.051 0.102 0.207 0.416
    10 www.westhost.com Linux 0:00:00 0.034 0.051 0.102 0.207 0.416
    See full table

    Both of the top two hosting companies had the same number of failed requests this month and they are therefore ranked by average connection time.

    Top of the table this month is Hosting 4 Less. The company guarantees 99.9% uptime, with its own OC48 Sonet Ring connecting their secure data center to the internet. Hosting 4 Less has been running since 1998. They offer both Linux and Windows hosting as well as e-commerce hosting.

    The second most reliable hosting company for July was PoundHost who are based in the UK and offer a range of hosting solutions, including dedicated servers, co-location and virtual hosting.

    Third this month was Datapipe, which offers a range of services including managed hosting, compliance, security and cloud computing. Datapipe offers a 100% network uptime guarantee.

    Seven sites in the top 10 this month were running Linux, two were running FreeBSD and one was running Windows Server 2008.

    Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

    From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

    Information on the measurement process and current measurements is available.

    Posted by Netcraft on 4th August, 2011 in Hosting, Performance

  2. Most Reliable Hosting Company Sites in June 2011

    Rank Company site OS Outage
    hh:mm:ss
    Failed
    Req%
    DNS Connect First
    byte
    Total
    1 Datapipe FreeBSD 0:00:00 0.004 0.107 0.007 0.015 0.021
    2 INetU FreeBSD 0:00:00 0.004 0.169 0.039 0.103 0.248
    3 New York Internet FreeBSD 0:00:00 0.004 0.198 0.062 0.124 0.374
    4 Hosting 4 Less Linux 0:00:00 0.008 0.136 0.075 0.153 0.337
    5 www.logicworks.net Linux 0:00:00 0.012 0.128 0.068 0.152 0.366
    6 www.micfo.com Linux 0:00:00 0.019 0.130 0.052 0.291 0.410
    7 ReliableServers.com FreeBSD 0:00:00 0.023 0.232 0.069 0.144 0.352
    8 aruba.it Windows Server 2003 0:00:00 0.023 0.119 0.095 0.191 0.191
    9 Kattare Internet Services Linux 0:00:00 0.023 0.132 0.097 0.194 0.348
    10 www.qubenet.net Linux 0:00:00 0.031 0.102 0.046 0.094 0.094

    See full table

    Each of the top three hosting companies had only one failed request this month and they are therefore ranked by average connection time.

    Top of the table this month is Datapipe, which offers a range of services including managed hosting, compliance, security and cloud computing. Datapipe is committed to customer service and offers a 100% network uptime guarantee.

    The second most reliable hosting company in June was INetU, which offers dedicated managed hosting services from data centers with resilient networks, backup power and strong physical and network security. InetU also offers compliance and consultancy services to customers around the world.

    Third this month was New York Internet. NYI offers colocation, dedicated servers and virtual hosting from data centers in New York. The company focuses on reliability and technical support that is responsive round the clock.

    Half of the sites in the top ten in June were running Linux, four were running FreeBSD, and one was running Windows Server 2003.

    Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

    From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

    Information on the measurement process and current measurements is available.

    Posted by Jennifer Cownie on 8th July, 2011 in Hosting, Performance

  3. Most Reliable Hosting Company Sites in May 2011

    Rank Company site OS Outage
    hh:mm:ss
    Failed
    Req%
    DNS Connect First
    byte
    Total
    1 Datapipe FreeBSD 0:00:00 0.004 0.053 0.006 0.013 0.016
    2 www.serverbeach.com Linux 0:00:00 0.007 0.146 0.005 0.032 0.058
    3 iWeb Technologies Linux 0:00:00 0.011 0.101 0.045 0.091 0.091
    4 New York Internet FreeBSD 0:00:00 0.011 0.100 0.062 0.125 0.376
    5 Swishmail FreeBSD 0:00:00 0.011 0.354 0.062 0.125 0.330
    6 www.choopa.com FreeBSD 0:00:00 0.015 0.053 0.036 0.077 0.187
    7 www.qubenet.net Linux 0:00:00 0.015 0.167 0.048 0.097 0.097
    8 Kattare Internet Services Linux 0:00:00 0.015 0.151 0.097 0.196 0.394
    9 www.uk2.net Linux 0:00:00 0.019 0.183 0.059 0.123 0.148
    10 Rackspace F5 Big-IP 0:00:00 0.019 0.155 0.063 0.127 0.127

    See full table

    Datapipe was the most reliable hosting company in May 2011 with only a single failed request from Netcraft's performance monitors this month. Datapipe provides a range of managed services and colocation from data centres in New Jersey, California, London, Shanghai and Hong Kong. In May, Datapipe announced it had secured $176 million dollars in equity and finance to accelerate its expansion.

    The second most reliable hosting company in May was www.serverbeach.com, which failed to respond to only two requests. ServerBeach offer cloud services, dedicated servers, managed hosting and colocation. As a child company of PEER 1 hosting, ServerBeach uses its parent company's IT infrastructure and network backbone.

    Third this month was iWeb Technologies, a Canadian hosting company based in Montreal. iWeb Technologies provide web hosting, dedicated servers, managed hosting and colocation to customers from around the world.

    Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

    From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

    Information on the measurement process and current measurements is available.

    Posted by Jennifer Cownie on 1st June, 2011 in Hosting, Performance

  4. Most Reliable Hosting Company Sites in April 2011

    Rank Company site OS Outage
    hh:mm:ss
    Failed
    Req%
    DNS Connect First
    byte
    Total
    1 Rackspace F5 Big-IP 0:00:00 0.008 0.120 0.063 0.127 0.127
    2 www.qubenet.net Linux 0:00:00 0.015 0.081 0.043 0.088 0.088
    3 www.netcetera.co.uk Windows 0:00:00 0.015 0.067 0.071 0.143 0.288
    4 Datapipe FreeBSD 0:00:00 0.019 0.124 0.008 0.019 0.026
    5 New York Internet FreeBSD 0:00:00 0.019 0.167 0.063 0.126 0.341
    6 www.logicworks.net Linux 0:00:00 0.027 0.114 0.064 0.142 0.344
    7 INetU unknown 0:00:00 0.031 0.097 0.039 0.101 0.242
    8 Hosting 4 Less Linux 0:00:00 0.035 0.122 0.096 0.195 0.422
    9 www.serverbeach.com Linux 0:00:00 0.039 0.076 0.007 0.047 0.080
    10 www.poundhost.com Linux 0:00:00 0.039 0.215 0.061 0.136 0.260

    See full table

    Heading the table for April with only two failed requests from any of the performance monitors during the month was Rackspace. Rackspace provides managed and cloud hosting from nine datacentres in the U.S., the U.K. and China. Rackspace frequently features in Netcraft's top ten most reliable hosting companies, having appeared five times in the last year.

    Second most reliable this month was Qube, a London-based hosting company which also has datacentres in New York and Zurich. Qube provide managed hosting, managed colocation and cloud hosting for a wide variety of customers, particularly in the areas of finance and new media. Although Qube has previously appeared in the top ten, this is the first time the hosting company has made it to the top three.

    The third most reliable hosting company in April was Netcetera. Netcetera experienced the same number of failed requests as Qube, but had a longer average connection time. Netcetera provides a wide range of colocation, hosting and cloud services to customers throughout the world.

    Five of the top ten sites this month were running on Linux, two were running on FreeBSD, and one on Windows. Rackspace's site, which performed best this month, is hosted on F5 Big-IP.

    Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

    From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

    Information on the measurement process and current measurements is available.

    Posted by Jennifer Cownie on 2nd May, 2011 in Hosting, Performance

  5. Most Reliable Hosting Company Sites in March 2011

    Rank Company site OS Outage
    hh:mm:ss
    Failed
    Req%
    DNS Connect First
    byte
    Total
    1 www.dinahosting.com Linux 0:00:00 0.011 0.241 0.077 0.154 0.154
    2 Virtual Internet Linux 0:00:00 0.030 0.136 0.095 0.192 0.393
    3 iWeb Technologies Linux 0:00:00 0.034 0.077 0.047 0.094 0.094
    4 Kattare Internet Services Linux 0:00:00 0.034 0.095 0.073 0.146 0.296
    5 Datapipe FreeBSD 0:00:00 0.037 0.105 0.023 0.047 0.066
    6 Rackspace F5 BIG-IP 0:00:00 0.037 0.212 0.234 0.282 0.282
    7 INetU unknown 0:00:00 0.041 0.065 0.030 0.375 0.491
    8 www.logicworks.net Linux 0:00:00 0.041 0.145 0.048 0.515 0.671
    9 www.qubenet.net Linux 0:00:00 0.041 0.114 0.056 0.113 0.113
    10 Swishmail FreeBSD 0:00:00 0.045 0.135 0.049 0.097 0.261

    See full table

    The most reliable hosting company in March was dinahosting, which has been offering hosting services since 2002. The company's data centre is spread across 25 buildings located in Madrid, Spain, which are physically protected by sluice gates and biometric access controls. Besides Spanish, dinahosting also provides support for customers who speak Catalan, Galician, English, and Portuguese. To increase performance from other countries, dinahosting also has additional DNS servers in London and Dallas.

    dinahosting is currently offering 50% off its RealCloud cloud hosting service, which is managed by Xen hypervisor 4.0.0 running on Dell PowerEdge R410 servers. This platform supports auto-scaling to dynamically allocate additional resources when required, such as during traffic spikes. As with many other cloud hosting services, CPU-hours and bandwidth are charged for on a pay-as-you-go basis.

    Virtual Internet took second place, with only eight failed requests throughout March. The UK-based company is scheduled to launch its flexible managed hosting and cloud hosting solutions in the USA from 1st May 2011. Virtual Intenet's cloud hosting services are based on VMWare, and include a 100% uptime guarantee, automatic crash recovery, 1 gigabit networking and 20 day try-before-you-buy offer. Other services offered by Virtual Internet include colocation, global content delivery and business email hosting.

    Six of the most reliable hosting company sites in March were running on Linux, including each company within the top four. Of the remaining companies, two used FreeBSD and one used F5 BIG-IP.

    Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

    From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

    Information on the measurement process and current measurements is available.

    Posted by Paul Mutton on 6th April, 2011 in Hosting, Performance

  6. Most Reliable Hosting Company Sites in February 2011

    Rank Company site OS Outage
    hh:mm:ss
    Failed
    Req%
    DNS Connect First
    byte
    Total
    1 Datapipe FreeBSD 0:00:00 0.004 0.100 0.021 0.051 0.076
    2 Swishmail FreeBSD 0:00:00 0.009 0.098 0.027 0.056 0.162
    3 New York Internet FreeBSD 0:00:00 0.009 0.129 0.029 0.081 0.218
    4 www.westhost.com Linux 0:00:00 0.009 0.291 0.076 0.163 0.502
    5 ServInt Linux 0:00:00 0.013 0.157 0.031 0.065 0.163
    6 www.serverbeach.com Linux 0:00:00 0.017 0.071 0.010 0.024 0.084
    7 iWeb Technologies Linux 0:00:00 0.017 0.098 0.044 0.089 0.089
    8 www.singlehop.com Linux 0:00:00 0.026 0.135 0.074 0.498 0.676
    9 www.navisite.com Windows Server 2003 0:00:00 0.030 0.188 0.043 0.220 0.380
    10 www.poundhost.com Linux 0:00:00 0.030 0.259 0.089 0.189 0.369

    See full table

    This month's most reliable hosting company is Datapipe. Datapipe was ranked first last month, and has now been in the top ten for 11 of the last 12 months. Datapipe offers managed hosting and IT services from six data centers distributed across the globe and has recently started to offer managed cloud hosting through a product called the Datapipe Managed Cloud. This new service is backed by Amazon Web Services, and Datapipe say it's the "first Managed Services Provider of significant scale and size to offer Amazon Web Services to enterprise clients in a comprehensive, all-inclusive managed services program."

    In second and third place this month are Swishmail, which offers managed email and web hosting, and New York Internet which offers various services, including dedicated servers, colocation and web hosting. Swishmail and New York Internet also frequently appear in Netcraft's top ten most reliable hosting company sites.

    This month, the three most reliable hosting company sites are being served by FreeBSD. Of the remaining seven sites, six run Linux and one runs Windows Server 2003.

    Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

    From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

    Information on the measurement process and current measurements is available.

    Posted by Matt Foster on 1st March, 2011 in Hosting, Performance

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