Most Reliable Hosting Company Sites in September 2014

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Qube Managed Services Linux 0:00:00 0.004 0.086 0.023 0.046 0.046
2 GoDaddy.com Inc Linux 0:00:00 0.013 0.149 0.012 0.200 0.205
3 Memset Linux 0:00:00 0.013 0.111 0.055 0.132 0.217
4 www.dinahosting.com Linux 0:00:00 0.013 0.242 0.080 0.159 0.159
5 Swishmail FreeBSD 0:00:00 0.022 0.124 0.073 0.144 0.186
6 ServerStack Linux 0:00:00 0.022 0.081 0.076 0.151 0.151
7 Datapipe FreeBSD 0:00:00 0.030 0.102 0.016 0.032 0.048
8 EveryCity SmartOS 0:00:00 0.030 0.083 0.054 0.107 0.107
9 Logicworks Linux 0:00:00 0.030 0.143 0.073 0.152 0.340
10 Pair Networks FreeBSD 0:00:00 0.030 0.219 0.082 0.166 0.579

See full table

Qube had the most reliable company site in September with only a single failed request. This is the fourth time this year that Qube has made it to first place, nudging ahead of Datapipe's track record this year. Qube offers a Hybrid cloud service, where physical servers and equipment are integrated with its cloud hosting with a secure connection between the two networks.

The second most reliable hosting company site belonged to GoDaddy, the world's largest domain registrar, and had only 3 failed requests in September. Memset and dinahosting also had only 3 failed requests and thus they were ranked by average connection times.

In third place is Memset. Memset was last ranked in the top 10 in June 2013 when it achieved 9th place with 6 failed requests. Memset offers its customers a Perimeter Patrol service, which involves regular scanning of Memset servers to highlight security vulnerabilities.

Linux was still the most popular operating system of choice, used by 6 of the top 10, followed by FreeBSD which was used by 3. EveryCity, however, uses SmartOS, a community fork of OpenSolaris geared towards cloud hosting using KVM virtualisation.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in August 2014

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 EveryCity SmartOS 0:00:00 0.004 0.081 0.054 0.108 0.108
2 Hyve Managed Hosting Linux 0:00:00 0.008 0.187 0.052 0.103 0.105
3 XILO Communications Ltd. Linux 0:00:00 0.008 0.164 0.055 0.110 0.185
4 krystal.co.uk Linux 0:00:00 0.008 0.103 0.057 0.130 0.130
5 Webair Internet Development Linux 0:00:00 0.008 0.162 0.069 0.137 0.241
6 Server Intellect Windows Server 2012 0:00:00 0.008 0.063 0.125 0.255 0.634
7 Qube Managed Services Linux 0:00:00 0.013 0.073 0.021 0.043 0.043
8 Bigstep Linux 0:00:00 0.013 0.237 0.059 0.115 0.115
9 Host Europe Linux 0:00:00 0.013 0.125 0.062 0.149 0.152
10 ServerStack Linux 0:00:00 0.013 0.072 0.073 0.145 0.145

See full table

EveryCity had the most reliable hosting company site in August, with only one failed request. EveryCity has been in business for more than seven years, during which time it has hosted websites for many global brands, including Disney, Ikea, Lego, MTV, Skype, SoundCloud and Thomson Reuters.

Although EveryCity's site has only been monitored by Netcraft since April, it has attained 100% uptime ever since, and also ranked as the third most reliable hosting company site in both May and July. EveryCity uses the SmartOS operating system extensively, exploiting its combination of OpenSolaris and Linux KVM virtualisation technology.

With two failed requests (but a slightly faster average connection time), Hyve Managed Hosting had the second most reliable hosting company site in August. Hyve also ranked second last month, and has made it into the top ten a total of six times so far this year.

Hyve is the UK's first enterprise VMware cloud hosting provider, and its primary data centre is based in an enhanced tier III facility based in London. This data centre can store nearly half a million litres of diesel to support 50 hours of running at full capacity in the event of a power outage. Hyve's other data centres are based in New Jersey, California, Hong Kong and Shanghai.

XILO Communications came third in August, with two failed requests and an average connection time slightly longer than that of both EveryCity and Hyve. Its uptime over the past two years is 99.996%. krystal.co.uk, Webair Internet Development and Server Intellect also had two failed requests, but with longer average connection times than XILO.

Eight of August's top ten most reliable hosting company sites were served from Linux computers, while Server Intellect used Windows Server 2012 and EveryCity used SmartOS, which is a community fork of OpenSolaris designed specifically for cloud computing.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in July 2014

Rank Performance Graph OS Outage hh:mm:ss Failed Req% DNS Connect First byte Total
1 Anexia Linux 0:00:00 0.011 0.273 0.093 0.396 0.673
2 Hyve Managed Hosting Linux 0:00:00 0.015 0.220 0.061 0.123 0.124
3 EveryCity SmartOS 0:00:00 0.015 0.070 0.066 0.132 0.132
4 Aspserveur Linux 0:00:00 0.015 0.294 0.086 0.413 0.757
5 Qube Managed Services Linux 0:00:00 0.019 0.096 0.036 0.073 0.073
6 ServerStack Linux 0:00:00 0.019 0.083 0.072 0.143 0.143
7 Datapipe FreeBSD 0:00:00 0.022 0.115 0.019 0.037 0.055
8 Host Europe Linux 0:00:00 0.022 0.126 0.073 0.156 0.157
9 GoDaddy.com Inc Linux 0:00:00 0.030 0.144 0.010 0.274 0.321
10 iWeb Linux 0:00:00 0.030 0.144 0.081 0.160 0.160

See full table

Anexia had the most reliable hosting company site in July, with three failed requests. This is Anexia's second appearance in the top 10 in 2014, and the first time it's topped the table since Netcraft starting monitoring its performance. The Europe-based IT service provider operates infrastructure in across the world, and has maintained a 100% uptime record over the past year. Last year, Anexia was ranked #136 in Deloitte's Technology Fast500 EMEA, which recognizes the top 500 fastest-growing technology companies in Europe, the Middle East & Africa.

Coming in close behind are Hyve Managed Hosting (second most reliable), EveryCity (third), and Aspserveur (fourth). As all three hosting companies had the same number of failed requests in July, the tie was broken by examining the average connection time.

This is Hyve Managed Hosting's third consecutive month in the top ten. Hyve have recently been appointed to G-Cloud V, the UK Government cloud computing initiative. It will offer a variety of cloud computing services to government departments, local authorities and public sector organisations across the country.

Serverstack ranked sixth with five failed requests, marking its third appearance in the top ten in 2014. Founded in 2004, Serverstack has since expanded to three datacenters in Amsterdam, New Jersey and San Jose. Serverstack offers a 100% uptime guarantee and has had a 100% uptime record over the past year.

Almost all the this month's top ten use Linux machines, with the exceptions of EveryCity's site in third place running SmartOS and Datapipe's site in seventh place running FreeBSD.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in June 2014

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe FreeBSD 0:00:00 0.008 0.121 0.018 0.037 0.055
2 Netcetera Windows Server 2012 0:00:00 0.008 0.064 0.071 0.156 0.293
3 Pair Networks FreeBSD 0:00:00 0.008 0.223 0.081 0.165 0.560
4 Hosting 4 Less Linux 0:00:00 0.008 0.196 0.125 0.247 0.435
5 Hyve Managed Hosting Linux 0:00:00 0.012 0.241 0.063 0.125 0.128
6 Kattare Internet Services Linux 0:00:00 0.012 0.194 0.126 0.253 0.530
7 Logicworks Linux 0:00:00 0.019 0.146 0.075 0.154 0.314
8 krystal.co.uk Linux 0:00:00 0.019 0.140 0.091 0.178 0.178
9 Swishmail FreeBSD 0:00:00 0.023 0.135 0.073 0.146 0.194
10 Aspserveur Linux 0:00:00 0.031 0.309 0.087 0.439 0.791

See full table

Datapipe had the most reliable hosting company site in June, with only two isolated failed requests. This is Datapipe's third victory so far this year, and the company also achieved second place in May. Datapipe has accrued an outstanding 100% uptime record over the past eight years, and consistently exhibits very fast connections times, regularly being one of the fastest sites we monitor. The only other hosting company to have reached first place this year is Qube who did so three times, equalling Datapipe.

Netcetera came second in June, also with only two failed requests, giving it the most reliable Windows-based hosting company site. Netcetera has been in the hosting business since 1996 and offers a 99.9% uptime guarantee, although in practice its site actually reached 99.99% uptime over the past year and 99.96% over nine years.

Pair Networks had the third most reliable hosting company site in June. Like Datapipe, their website is served using FreeBSD. As well as hosting websites, Pair Networks recently hosted a Girl Develop It workshop in Pittsburgh, which is where their own custom-built data centres reside.

Netcetera had the only Windows-based hosting company site to appear in the top ten in June, while three sites used FreeBSD and the remaining six used Linux. Downtime is only recorded when all of Netcraft's performance monitors simultaneously record an outage, hence why it is still possible to achieve 100% uptime even if a site fails to respond to an individual performance monitor.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in May 2014

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Qube Managed Services Linux 0:00:00 0.004 0.113 0.039 0.080 0.080
2 Datapipe FreeBSD 0:00:00 0.011 0.113 0.018 0.037 0.055
3 EveryCity SmartOS 0:00:00 0.015 0.100 0.066 0.133 0.133
4 Dinahosting Linux 0:00:00 0.015 0.259 0.091 0.182 0.182
5 Aspserveur Linux 0:00:00 0.019 0.289 0.085 0.413 0.750
6 Hosting 4 Less Linux 0:00:00 0.019 0.198 0.129 0.254 0.447
7 ServerStack Linux 0:00:00 0.022 0.085 0.076 0.151 0.151
8 Hyve Managed Hosting Linux 0:00:00 0.026 0.264 0.077 0.145 0.169
9 Pair Networks FreeBSD 0:00:00 0.026 0.231 0.082 0.167 0.571
10 Logicworks Linux 0:00:00 0.030 0.162 0.072 0.148 0.304

See full table

Qube had the most reliable hosting company site in May, with only one failed request. London-based Qube has performed remarkably well so far this year, fitting in with its vision to be the most reliable and trusted managed hosting company in the industry. As well as coming first three times so far this year, Qube also narrowly missed out on another first place in January.

With only three failed requests, Datapipe had the second most reliable hosting company site in May. Datapipe has also performed well this year, achieving first place results in both January and March; so far this year, only Qube and Datapipe have achieved first place. Over the past eight years, Datapipe has racked up an impressive 100% uptime record, and 99.994% since Netcraft started monitoring its website in June 2003 (downtime is only recorded when all of Netcraft's performance monitors simultaneously record an outage).

In third place, with four failed requests, was EveryCity, which has only been monitored by Netcraft since April. EveryCity started more than six years ago and its offices have been based near London's Tower Bridge ever since. Its primary datacenter is powered by 100% renewable energy and it offers various products and services, including public and private cloud hosting, dedicated servers, domain names, SSL certificate management, disaster recovery and content delivery.

The Linux operating system was used by seven of May's top ten hosting company websites, while two used FreeBSD. www.everycity.co.uk runs on SmartOS, which combines the ZFS file system, DTrace dynamic tracing, kernel-based virtual machines and Solaris Zones operating system-level virtualisation into a single operating system based on a community fork of OpenSolaris.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

is.gd goes down, takes a billion shortened URLs with it

The popular is.gd URL shortening service has been offline for more than two days, taking with it more than a billion shortened URLs. Shortly before the site disappeared on Sunday, the homepage reported that its links have been accessed nearly 50 billion times.

The shortened links generated are usually not more than 18 characters long, including the protocol http://. These links are commonly used in tweets, emails, and text messages where long URLs are impractical. Despite the fact the shortened links do not work, many previously-created is.gd shortened URLs are still appearing on Twitter.

is.gd is owned by and supported by UK hosting provider Memset, who planned to support it as a free service indefinitely. Notably, its sister site, v.gd, is still up and running. Other free services provided by Memset include TweetDownload, TweetDelete and the statistics calculator Tweetails.

For security reasons, both is.gd and v.gd disallow the shortening of URLs which use the data: and javascript: protocols. Nevertheless, the service is still abused by fraudsters who use the shortened URLs to direct victims to phishing sites. Some fraudsters have appended a query string to the shortened URL in an attempt to make it look similar to those used by the phishing target. For example, the following is.gd URL was used to redirect victims to a Taobao phishing site:

http://is.gd/Tb###U?2.taobao.com/item.htm?spm=2007.1000337

Throughout April, is.gd was the fifth phishiest URL shortening service. By far the phishiest was tinyurl.com, which pointed to 17 times as many phishing sites, making it account for 60% of all phishing activity amongst the top five URL shortening services. Privately-held bit.ly, Google's goo.gl and GoDaddy's x.co also pointed to more phishing sites than is.gd.

Three years ago, the is.gd service suffered a shorter outage of a few hours. This was caused by the failure of some of the virtual machines in its frontend cloud, which were responsible for accepting HTTP requests from a load balancer.

Update 21/05/2014: is.gd is now back online. An explanation for the outage can be found at http://is.gd/news.php