Most Reliable Hosting Company Sites in August 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 GoDaddy.com Inc Linux 0:00:00 0.004 0.235 0.008 0.019 0.020
2 Qube Managed Services Linux 0:00:00 0.004 0.149 0.047 0.097 0.097
3 ServerStack Linux 0:00:00 0.004 0.131 0.066 0.133 0.133
4 Pair Networks FreeBSD 0:00:00 0.004 0.239 0.070 0.142 0.142
5 Anexia Linux 0:00:00 0.004 0.191 0.083 0.169 0.169
6 XILO Communications Ltd. Linux 0:00:00 0.008 0.218 0.063 0.125 0.125
7 INetU Linux 0:00:00 0.008 0.128 0.066 0.135 0.135
8 Hyve Managed Hosting Linux 0:00:00 0.013 0.113 0.061 0.122 0.123
9 EveryCity SmartOS 0:00:00 0.013 0.098 0.067 0.134 0.134
10 www.dinahosting.com Linux 0:00:00 0.013 0.274 0.084 0.169 0.169

See full table

GoDaddy had the most reliable company website in August, responding successfully to all but one of Netcraft's requests. This marks GoDaddy's third consecutive appearance in the top 10 in 2015, and the first time it has topped the charts this year. GoDaddy has recently added a number of new features to GoDaddy Online Store, which makes it simpler for online merchants to build ecommerce sites. These features include integration with Shippo as well as GoDaddy Email Marketing.

Qube, Serverstack, Pair Networks, and Anexia also had only one failed request each this month, placing second, third, fourth, and fifth respectively based on the average connection time. This is Pair Networks' first appearance in the top 10 this year. Pittsburgh-based Pair Networks is also the only site running FreeBSD this month.

Linux remains the most common choice of operating system, powering 8 of the 10 sites. This is the second consecutive month without any sites powered by Windows appearing in the top 10.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in July 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe Linux 0:00:00 0.004 0.106 0.012 0.026 0.037
2 GoDaddy.com Inc Linux 0:00:00 0.009 0.131 0.009 0.023 0.024
3 Qube Managed Services Linux 0:00:00 0.009 0.109 0.047 0.094 0.094
4 EveryCity SmartOS 0:00:00 0.009 0.067 0.066 0.131 0.131
5 XILO Communications Ltd. Linux 0:00:00 0.013 0.182 0.063 0.128 0.128
6 Anexia Linux 0:00:00 0.013 0.404 0.086 0.173 0.173
7 Bigstep Linux 0:00:00 0.018 0.111 0.062 0.124 0.124
8 LeaseWeb Linux 0:00:00 0.022 0.224 0.025 0.053 0.053
9 ServerStack Linux 0:00:00 0.027 0.080 0.072 0.143 0.143
10 Swishmail FreeBSD 0:00:00 0.031 0.123 0.066 0.132 0.172

See full table

Datapipe had the most reliable company website during July, responding successfully to all but one of Netcraft's requests. This continues their regular appearance in the top 10, making 11 of the past 12 months and every month of 2015 so far. Datapipe offers a 100% Uptime Guarantee, and fulfilled this promise on its own site, with 100% uptime recorded over the past 9 years.

With two failed requests each, GoDaddy, Qube, and EveryCity contend for second place. The ranking between them is decided by the average connection time, putting GoDaddy into second place and Qube into third. GoDaddy recently produced CODE, a documentary about gender bias in the tech industry; the film was selected for the Tribeca Film Festival. Qube is based in London and offers managed private cloud hosting services from datacentres in London, New York and Zurich.

Linux is once again the most common choice of Operating System; 8 out of the top 10 companies used the OS to power their website. The two remaining sites were powered by SmartOS and FreeBSD. This is the first time since December 2014 that no sites powered by Windows have appeared in the top 10.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in June 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Qube Managed Services Linux 0:00:00 0.000 0.102 0.052 0.104 0.104
2 ServerStack Linux 0:00:00 0.000 0.074 0.076 0.152 0.152
3 Bigstep Linux 0:00:00 0.005 0.117 0.060 0.123 0.123
4 iWeb Linux 0:00:00 0.005 0.135 0.078 0.156 0.156
5 Anexia Linux 0:00:00 0.005 0.541 0.085 0.172 0.172
6 GoDaddy.com Inc Linux 0:00:00 0.010 0.121 0.009 0.022 0.023
7 Datapipe Linux 0:00:00 0.015 0.095 0.013 0.027 0.037
8 Netcetera Windows Server 2012 0:00:00 0.015 0.055 0.083 0.165 0.165
9 LeaseWeb Linux 0:00:00 0.025 0.224 0.028 0.061 0.061
10 One.com Linux 0:00:00 0.025 0.166 0.058 0.217 0.218

See full table

Qube Managed Services had the most reliable website during June, responding successfully to all of Netcraft's requests. This is Qube's fourth appearance in the top ten in 2015, continuing its strong showing from 2014 when it placed in the top ten in eleven months, and came first on four occasions. Qube is based in London and offers managed private cloud hosting services from datacentres in London, New York and Zurich.

In second place, ServerStack also successfully responded to all requests in June, placing second only as a result of a slightly slower average connection time. ServerStack provides managed hosting services to enterprises from three datacentres in Amsterdam, New Jersey and San Jose. It has appeared in the top 10 list frequently in the past few years.

Bigstep, iWeb and Anexia also did well this month, each responding to all but one request.

Linux remains the most popular choice of operating system, with 9 of the top 10 companies using the OS to power their website, while the remaining one uses Windows Server 2012.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

PayPal.com unexpectedly offline

PayPal.com experienced some unexpected outages today, leaving many of its 165 million active customers unable to access the site via its paypal.com domain.

p-3894.652

All of Netcraft's geographically distributed performance monitors have showed outages of at least an hour so far today.

But requests to www.paypal.com continued to work throughout the outage, and customers could successfully log in by browsing directly to that hostname; however, it is likely that many users visit the site by typing only "paypal.com" into their browser's address bar.

The shorter paypal.com address does not serve a homepage; its sole purpose is to redirect visitors directly to the main www.paypal.com website. This shortcut saves the user having to type "www." into his browser, but during the outage, anyone attempting to reach the site via this commonly used method would have faced error messages similar to this (unless the redirect has been cached from a previous visit):

timeout

Even a short outage can have a huge impact on a financial giant like PayPal. In 2014, PayPal handled 4 billion payments with a total payment volume of $235 billion.

The cause of the outage is as yet unknown: The PayPal Notifications website does not show any scheduled maintenance for the live site until tomorrow, and does not currently list any unscheduled events corresponding to today's outage.

status

Most Reliable Hosting Company Sites in May 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 EveryCity SmartOS 0:00:00 0.008 0.079 0.066 0.133 0.133
2 Datapipe Linux 0:00:00 0.017 0.085 0.012 0.024 0.032
3 Anexia Linux 0:00:00 0.017 0.633 0.088 0.176 0.176
4 CWCS Linux 0:00:00 0.017 0.188 0.104 0.186 0.187
5 XILO Communications Ltd. Linux 0:00:00 0.030 0.179 0.064 0.129 0.129
6 INetU Windows Server 2008 0:00:00 0.038 0.098 0.068 0.199 0.404
7 Netcetera Windows Server 2012 0:00:00 0.038 0.056 0.081 0.161 0.161
8 New York Internet FreeBSD 0:00:00 0.047 0.186 0.030 0.062 0.180
9 Hyve Managed Hosting Linux 0:17:02 0.051 0.156 0.064 0.127 0.128
10 Umbee Hosting Linux 0:00:00 0.076 0.072 0.064 0.481 1.231

See full table

EveryCity had the most reliable website during May 2015, responding to all but two of Netcraft's requests. Since Netcraft began monitoring its site in April 2014, EveryCity has maintained a 100% uptime record. Besides SmartOS-based hosting, EveryCity also specialises in Solaris hosting on both SPARC and Intel platforms.

In second place is Datapipe, with just four failed requests to its website during May 2015. Two other companies had the same number of failures: Anexia and CWCS. Datapipe's impressively quick average connection time (0.012 seconds) gives it the edge in the tie-breaker, fending off both Anexia (0.088 seconds) and CWCS (0.104 seconds). Datapipe has data centres in key technology and financial hubs including New York, Silicon Valley, London, and Hong Kong.

Anexia (3rd place) and CWCS (4th place), both with four failed requests and both of which are based in Europe, differ in their focus: Anexia operates 58 data centres across the world, whereas CWCS concentrates on the UK market, owning two "state of the art" British data centres. Anexia announced in early May that it had become an official Debian mirror, providing support to the open-source project.

Making it into the top 10 for the first time since its monitoring began in February 2015, Umbee Hosting's website responded to all but a handful of Netcraft's requests. Umbee Hosting has five data centres, spread across three continents: two in the London region, two in metro New York, and one in Sydney.

Linux remains a popular choice amongst the top 10 hosting company websites, powering six. The use of SmartOS and FreeBSD brings up the total of UNIX-based operating systems to eight. The remaining two are powered by Windows Server 2008 and 2012.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in April 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe Linux 0:00:00 0.000 0.094 0.012 0.025 0.033
2 GoDaddy.com Inc Linux 0:00:00 0.004 0.106 0.009 0.170 0.170
3 ServerStack Linux 0:00:00 0.009 0.076 0.069 0.136 0.136
4 Bigstep Linux 0:00:00 0.013 0.117 0.064 0.130 0.130
5 Netcetera Windows Server 2012 0:00:00 0.017 0.061 0.084 0.168 0.169
6 www.dinahosting.com Linux 0:00:00 0.017 0.182 0.088 0.177 0.177
7 Kattare Internet Services Linux 0:00:00 0.022 0.181 0.119 0.268 0.576
8 EveryCity SmartOS 0:00:00 0.026 0.088 0.065 0.131 0.131
9 Codero Citrix Netscaler 0:00:00 0.026 0.175 0.096 0.200 0.396
10 Hyve Managed Hosting Linux 0:00:00 0.030 0.229 0.066 0.130 0.132

See full table

Datapipe had the most reliable hosting company website in April, responding successfully to all of Netcraft's requests; Datapipe has now featured in the top ten for eight consecutive months, and has maintained 100% uptime over the last nine years. In April, Datapipe announced that it had become one of the first AWS Managed Service Provider Partners, certifying that Datapipe "[offers] proactive monitoring, automation, and management of their customer's AWS environment".

With just a single failed request, GoDaddy came in second place. GoDaddy, the world's largest registrar, recently listed on the New York Stock Exchange, bought the GDDY.com domain name to match its stock ticker symbol, and will announce its first quarter 2015 results on 12th May.

ServerStack came in third place in April, narrowly missing second place with just a single failed request separating it from GoDaddy. ServerStack provides managed hosting services to enterprises, targeting companies spending more than $10,000 per month on hosting. Its data centres are based in San Jose, New Jersey and Amsterdam.

Once again, Linux was the most popular operating system for hosting company sites, powering 7 of the top 10 websites. Windows Server 2012, SmartOS and Citrix Netscaler all appear once each.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.