Most Reliable Hosting Company Sites in March 2014

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe FreeBSD 0:00:00 0.011 0.081 0.018 0.037 0.055
2 www.choopa.com Linux 0:00:00 0.011 0.163 0.074 0.157 0.204
3 ReliableServers.com Linux 0:00:00 0.015 0.177 0.075 0.154 0.199
4 Qube Managed Services Linux 0:00:00 0.019 0.095 0.036 0.076 0.076
5 Hyve Managed Hosting Linux 0:00:00 0.019 0.230 0.064 0.127 0.131
6 Anexia Linux 0:00:00 0.019 0.232 0.089 0.411 0.685
7 Bigstep Linux 0:00:00 0.022 0.244 0.065 0.177 0.209
8 Webzilla unknown 0:00:00 0.026 0.124 0.070 0.138 0.393
9 Netcetera Windows Server 2012 0:00:00 0.030 0.059 0.072 0.158 0.291
10 ServerStack Linux 0:00:00 0.030 0.081 0.075 0.148 0.148

See full table

Managed services provider Datapipe had the most reliable hosting company site in March, closely followed by Choopa in second place. Both of the top two hosting company sites experienced three failed requests, and therefore the tie for first place was broken by analysing average connection times. Datapipe had the lowest average connection time within the top ten of 18ms and therefore ranked in first place.

Datapipe has a 100% uptime record which now stretches back over eight years; its last outage occurred back in March 2006. Over this time Datapipe's infrastructure has proved it can withstand the brutal forces of nature, surviving several hurricanes, typhoons and a snow storm. Along with 100% uptime, Datapipe has a low proportion of failed requests which has led to them ranking in first place many times over the years.

Second-place Choopa is based in a data centre in Piscataway, New Jersey and additionally has infrastructure in Los Angeles, Amsterdam, and Tokyo. Choopa describes its infrastructure's architecture as redundant with no single point of failure, and has backed this up with a 100% Uptime SLA plus a 0% Packet Loss Guarantee within its network. Choopa offers IPv6 throughout its entire network using a dual stack approach — avoiding the need to tunnel over IPv4. Recently Choopa has launched its own SSD VPS service via a new brand Vultr.

In third place with four failed requests is ReliableServers which lists reliability as its number 1 policy. ReliableServers is based in New Jersey and purchases server racks and network bandwidth from Choopa in Piscataway which hooks its servers directly into Choopa's network. ReliableServers offers Dedicated hosting with a 100% uptime guarantee.

Elsewhere in the table Webzilla made its first appearance in the top ten, which may be a result of its recent infrastructure upgrades. Webzilla launched in 2005 and offers a range of hosting services including dedicated, cloud, colocation and CDN.

Linux powers almost all the hosting company sites in the top 10. The exceptions are FreeBSD running Datapipe's site in first place and Windows Server 2012 running Netcetera's site in ninth place.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in February 2014

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Qube Managed Services Linux 0:00:00 0.000 0.100 0.039 0.081 0.081
2 ServerStack Linux 0:00:00 0.008 0.087 0.076 0.150 0.150
3 Hosting 4 Less Linux 0:00:00 0.017 0.174 0.125 0.248 0.634
4 Datapipe FreeBSD 0:00:00 0.021 0.077 0.018 0.037 0.055
5 XILO Communications Ltd. Linux 0:00:00 0.021 0.199 0.069 0.166 0.261
6 www.dinahosting.com Linux 0:00:00 0.021 0.233 0.087 0.175 0.175
7 Server Intellect Windows Server 2012 0:00:00 0.021 0.075 0.101 0.638 0.998
8 Pair Networks FreeBSD 0:00:00 0.025 0.226 0.085 0.170 0.562
9 iWeb Linux 0:00:00 0.033 0.155 0.090 0.177 0.177
10 Anexia Linux 0:00:00 0.050 0.131 0.103 0.453 0.746

See full table

London-based Qube Managed Services had February's most reliable hosting company site, www.qubenet.co.uk, which successfully responded to all requests sent. This is the second time in six months Qube has had no failed requests, having also achieved it back in September. Qube's reliability is perhaps due to the routing infrastructure it has in place at its data centres in London, New York and Zurich. Qube's carriers include Level 3 Communications and Zayo (formerly AboveNet), both of which are known for their extensive network coverage across Europe and America.

In second place is ServerStack with two failed requests. ServerStack has maintained a 100% uptime record over the past year and offers a 100% uptime service-level agreement from its data centres in Amsterdam, New Jersey and San Jose. ServerStack uses the nginx web server to serve its website and also some of world's busiest websites, including a site which serves 150 million pageviews per day.

In third place with four failed requests is Hosting 4 Less. Hosting 4 Less has a 99.9% uptime guarantee and has been providing web hosting services for over 15 years. It owns and operates a Californian data centre facility which is privately peered via multiple gigabit connections to the Internet backbone.

FreeBSD powered the sites for both Datapipe (lowest connection time within the top 10) and Pair Networks. Windows Server 2012 powered Server Intellect and the remaining seven sites ran Linux, including first place Qube.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

GCHQ website falls after threats from Anonymous

GCHQ's website at www.gchq.gov.uk is exhibiting some noticeable performance issues today, suggesting that it could be suffering from a denial of service attack.

Last week, documents from whistle-blower Edward Snowden revealed that GCHQ carried out denial of service (DoS) attacks against communications systems used by the hacktivist group Anonymous during their own Operation Payback, which itself involved carrying out denial of service attacks against high profile websites such as MasterCard, Visa, Amazon, Moneybookers, and PostFinance.

This caused some furore amongst supporters of Operation Payback, some of whom were tried and convicted for carrying out denial of service attacks. Denial of service attacks are illegal in the UK under the Police and Justice Act 2006, yet the leaked slides suggest that GCHQ may have used such techniques against Anonymous, resulting in 80% of IRC users leaving within a month.


Part of a statement published by Anonymous on AnonNews.

Following these revelations, a statement on GCHQ's war against Anonymous was posted on the AnonNews website. The statement ends with a suggestion that some kind of retaliation could be expected: "Now that we truly know who it was who attacked us, Expect all of us."

Twitter accounts associated with Anonymous also fuelled suggestions that they could be responsible for GCHQ's website woes, with some referring to the #TheDayWeFightBack hashtag.

Curiously, a much larger amount of downtime has been observed from Netcraft's Romanian performance monitor since the leaked slides were made public. That could indicate much more extreme DDoS mitigation techniques are being applied to these requests, and this in turn suggests that if an attack is occurring, perhaps Romania is one of the countries from which the attacks are being launched.

The www.gchq.gov.uk website is served from a content delivery network run by Limelight Networks, who claim to be one of the world's largest, best performing, and most highly available content delivery networks. Although it remains hosted at the same location, the website changed its Server header from "WebServer" to "EdgePrism/4.1.2.0" earlier this week. Limelight Networks first unveiled EdgePrism in 2001, so any similarities to the name of the NSA's PRISM mass electronic surveillance program are presumably coincidental.

Most Reliable Hosting Company Sites in January 2014

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe FreeBSD 0:00:00 0.007 0.090 0.020 0.039 0.059
2 Qube Managed Services Linux 0:00:00 0.007 0.109 0.041 0.083 0.083
3 Hyve Managed Hosting Linux 0:00:00 0.007 0.257 0.064 0.126 0.127
4 Netcetera Windows Server 2012 0:00:00 0.007 0.056 0.070 0.156 0.292
5 Swishmail FreeBSD 0:00:00 0.007 0.133 0.073 0.144 0.189
6 Bigstep Linux 0:00:00 0.011 0.314 0.065 0.137 0.228
7 www.uk2.net Linux 0:00:00 0.011 0.152 0.069 0.142 0.224
8 Server Intellect Windows Server 2012 0:00:00 0.011 0.089 0.099 0.635 0.984
9 Midphase Linux 0:00:00 0.015 0.262 0.120 0.243 0.444
10 Anexia Linux 0:00:00 0.019 0.127 0.093 0.436 0.717

See full table

All of the top five hosting company sites started the year with only two failed requests each. The average connection times were used to break the tie for first place.

Managed services provider Datapipe had January's most reliable hosting company site, with two failed requests and an average connection time of 20ms. Datapipe was the fastest within the top 10, and second overall. Datapipe provides managed enterprise cloud services via its Stratosphere cloud computing platform; delivered from Datapipe's global network of data centres in conjunction with Amazon Web Services. Datapipe acquired Newvem in September which has combined its managed AWS with a cloud optimisation platform. Datapipe has not had a single outage since 2006, and is only two months away from having 8 years of 100% continuous uptime.

In second place is last month's number one — Qube Managed Services, followed by UK based Hyve Managed Hosting in third place with average connection times of 41ms and 64ms respectively. Qube's hosting services are delivered from data centre facilities in London, New York and Zurich. This month is Qube's fifth consecutive month in the top 10.

Hyve Managed Hosting, in third place, offers a 100% network uptime guarantee by utilising multiple Tier 1 backbone providers and peering with multiple networks in multiple global locations. In December Hyve launched SecureShare which allows its customers to host their own encrypted file sharing servers which are protected behind its hardware firewalls, IPS systems and DDoS defense devices provided as part of its SecureCloud services.

Elsewhere in the full table this month Codero received $8M in financing from Silicon Valley Bank (SVB) and Farnam Street Financial. Codero is planning to deploy new data centres across the U.S. and Europe and expand its hosting portfolio to serve more customers.

FreeBSD powered Datapipe's site, at the top of the table, and also corporate email services provider Swishmail in 5th place. The remaining hosting company sites ran Linux except for two running Windows Server — Netcetera in 4th place and Server Intellect in 8th place.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in December 2013

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Qube Managed Services Linux 0:00:00 0.004 0.100 0.043 0.087 0.088
2 Hosting 4 Less Linux 0:00:00 0.004 0.171 0.124 0.245 0.627
3 New York Internet FreeBSD 0:00:00 0.007 0.140 0.074 0.148 0.577
4 Pair Networks FreeBSD 0:00:00 0.007 0.234 0.083 0.169 0.572
5 www.dinahosting.com Linux 0:00:00 0.007 0.245 0.087 0.177 0.177
6 Webair Internet Development FreeBSD 0:00:00 0.011 0.167 0.073 0.154 0.353
7 Server Intellect Windows Server 2012 0:00:00 0.011 0.073 0.101 0.330 0.701
8 XILO Communications Ltd. Linux 0:00:00 0.019 0.202 0.068 0.136 0.234
9 Swishmail FreeBSD 0:00:00 0.019 0.126 0.074 0.146 0.192
10 ServerStack Linux 0:00:00 0.019 0.088 0.076 0.151 0.152

See full table

Qube Managed Services had the most reliable hosting company site in December 2013, making December Qube's fourth consecutive month in the top ten after attaining first place in September. Qube provides managed hosting services out of data centers in London, New York and Zurich. Qube and Hosting 4 Less, which placed second, both saw only a single failed request over the month with Hosting 4 Less losing out on the top spot due to a slightly longer average connection time (0.04s vs. 0.12s).

Swishmail made an appearance at ninth in the table, taking its total number of appearances in the top ten in 2013 to nine. This means that both iWeb and Swishmail jointly hold the record for the most frequent appearances in the top ten in 2013. Swishmail provides corporate email services on a FreeBSD platform, while iWeb provides dedicated servers, managed hosting and colocation services on a Linux platform.

To sign off the year, WebAir made its first appearance in the table for 2013, placing sixth. WebAir offers hosting services out of data centers in Los Angeles, Amsterdam, Montreal and a 'flagship' facility in New York (NY1), which WebAir claims offers 'the lowest network latency to Europe via direct feeds to Transatlantic fiber'.

Five of the top ten most reliable hosting company sites were running Linux, while four ran FreeBSD. Server Intellect ran the single Windows Server-based site to complete the list: Windows Server makes a reappearance after not placing in the top ten in November.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in November 2013

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Krystal Hosting Linux 0:00:00 0.007 0.137 0.091 0.189 0.189
2 Swishmail FreeBSD 0:00:00 0.010 0.128 0.077 0.151 0.201
3 iWeb Linux 0:00:00 0.014 0.144 0.089 0.172 0.172
4 dinahosting Linux 0:00:00 0.014 0.218 0.097 0.194 0.194
5 Kattare Internet Services Linux 0:00:00 0.014 0.182 0.124 0.246 0.506
6 Datapipe FreeBSD 0:00:00 0.017 0.080 0.019 0.039 0.059
7 ServerStack Linux 0:00:00 0.017 0.088 0.076 0.151 0.151
8 Qube Managed Services Linux 0:00:00 0.024 0.117 0.056 0.112 0.112
9 New York Internet FreeBSD 0:00:00 0.024 0.140 0.074 0.149 0.570
10 Bigstep Linux 0:00:00 0.028 0.284 0.073 0.155 0.230

See full table

With only two failed requests, Krystal Hosting was the most reliable hosting company in November 2013. Krystal, which was founded in 2002 by Simon Blackler when he was just 17 years old, recently launched a VPS hosting service, Kloud. The UK-based hosting company has placed great emphasis on security — it is currently based in an underground ex-military bunker outside London which is protected by former members of the military and police services.

Swishmail was second most reliable hosting company in November, with only three failed requests. Swishmail primarily provide a business email service on a FreeBSD-based platform. Earlier this year it became a bronze sponsor of the FreeBSD project.

Close behind Swishmail came iWeb (third most reliable), dinahosting (fourth), and Kattare Internet Services (fifth). As all three hosting companies had the same number of failed requests in November the tie was broken by examining the average connection time.

Datapipe ranked 6th with five failed requests. It is regularly one of the fastest and most reliable hosting companies we monitor. Datapipe has more than seven years of continuous uptime on www.datapipe.net.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.