Performance Problems Persist for TypePad

Problems persist at the popular blog hosting service TypePad, with numerous users reporting that they are unable to access their blog management system. In addition, a number of TypePad users report that posts from the past three days have disappeared from their blogs. While TypePad-hosted sites are visible, service operator Six Apart says the TypePad blogging application is currently unavailable and describes the status of TypePad sites as "degraded." In a subsequent update Six Apart attributed the problems to a disk failure during routine maintenance which forced them to restore blogs from backups that were several days old, which accounts for the missing posts.

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Hostway Most Reliable Hoster in November

Ranking by Failed Requests and Connection time,
November 1st - 30th 2005

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Hostway is the most reliable hosting company site this month, marking the third time this year that it has been on top of the performance rankings, having shared the top spot in May and September. This month also was the first time since March that a single host stood alone as most reliable.

Hostway's showing was the bright spot in a rough month for hosting reliability. Of the 50 hosting companies whose web sites we monitor, seven had outages exceeding two hours, and another 10 had measureable downtime. That included a brief (3-minute) outage for managed hosting provider Rackspace, which has led the reliability rankings six times in 2005 and had gone more than 20 straight months without a measurable outage. An outage at Go Daddy was attributed to a denial of service attack.

Three Linux sites are found in the top 10 this month, three on FreeBSD, two on Windows and one on Solaris.

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Oil Depot Fire Knocks Web Sites Offline

The fires and explosions at an oil depot near London have knocked some prominent UK sites offline, and forced others to relocate to new servers. The explosions Sunday morning damaged a nearby data center operated by Northgate Information Services, which housed a number of popular UK web destinations. Among them was audio retailer Richer Sounds, whose site went offline at the time of the explosion:

Richer Sounds site performance

The site of the UK Labour Party was also out of service due to the fire. The party has set up a temporary site at PIPEX Communications while it seeks to recover the files for its site.

A statement from Northgate indicated that backup equipment was unusable. "The fabric of the building and the fixtures and equipment inside have been badly damaged," Northgate said. "The back-up systems that were in place have also been rendered inoperable. Northgate's ability to service its customers has therefore been temporarily affected." Northgate said its business continuity plan will allow it to restore services using other data centers.

Solid Performance for Firefox Download Site

The download site for Firefox is performing well following the release of a widely-anticipated update of the open source web browser. Firefox version 1.5, which was released Tuesday night, features "dozens of enhancements," according to the Mozilla Corporation, including improvements in popup blocking, RSS integration and updating.

Firefox download site performanceA distributed network of mirror sites in more than 30 countries appears to be handling current download demand with few difficulties. The download.mozilla.org site, which redirects traffic to the mirrors, has had good response time today and fared well during a Slashdotting Tuesday night. That's a contrast with last year, when the mozilla.org web site was slowed by heavy demand after Firefox 1.0 was released. The browser has since been downloaded more than 112 million times. While that number reflects multiple downloads by some enthusiasts, the growth of Firefox places a premium on efficient handling of new releases.

A dynamically updating chart of the site performance for download.mozilla.org is available here.

Fiber Cuts Cause Major Outage at Cogent

Substantial parts of Cogent Communications' network are offline, with the company attributing the outages to a pair of fiber cuts. Cogent says the outage is regional and focused on the Southeast United States, but the company's home page is not responding from any of our seven monitoring stations around the globe. One of the fiber cuts is between Philadelphia and Washington, D.C. and the other is between Houston and Tampa, according to updates on a network operators mail list. Here is a performance chart for the Cogent home page at www.cogentco.com.

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A dynamically updating chart of the site performance for www.cogentco.com is available here.

Sluggish Performance for Paypal Web Site

The web site for Paypal is experiencing sporadic outages and sluggish response time tonight, with similar performance issues seen from multiple monitoring points. Performance problems for Paypal can have broad impact because the service processes payments for thousands of online businesses. The service, which enables any individual or business with an email address to send and receive payments online, has 86 million users worldwide. This chart shows the recent site performance for www.paypal.com.

Paypal site performance

A dynamically updating chart of the site performance for www.paypal.com is available here.

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