Most Reliable Hosting Company Sites in December 2013

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Qube Managed Services Linux 0:00:00 0.004 0.100 0.043 0.087 0.088
2 Hosting 4 Less Linux 0:00:00 0.004 0.171 0.124 0.245 0.627
3 New York Internet FreeBSD 0:00:00 0.007 0.140 0.074 0.148 0.577
4 Pair Networks FreeBSD 0:00:00 0.007 0.234 0.083 0.169 0.572
5 www.dinahosting.com Linux 0:00:00 0.007 0.245 0.087 0.177 0.177
6 Webair Internet Development FreeBSD 0:00:00 0.011 0.167 0.073 0.154 0.353
7 Server Intellect Windows Server 2012 0:00:00 0.011 0.073 0.101 0.330 0.701
8 XILO Communications Ltd. Linux 0:00:00 0.019 0.202 0.068 0.136 0.234
9 Swishmail FreeBSD 0:00:00 0.019 0.126 0.074 0.146 0.192
10 ServerStack Linux 0:00:00 0.019 0.088 0.076 0.151 0.152

See full table

Qube Managed Services had the most reliable hosting company site in December 2013, making December Qube's fourth consecutive month in the top ten after attaining first place in September. Qube provides managed hosting services out of data centers in London, New York and Zurich. Qube and Hosting 4 Less, which placed second, both saw only a single failed request over the month with Hosting 4 Less losing out on the top spot due to a slightly longer average connection time (0.04s vs. 0.12s).

Swishmail made an appearance at ninth in the table, taking its total number of appearances in the top ten in 2013 to nine. This means that both iWeb and Swishmail jointly hold the record for the most frequent appearances in the top ten in 2013. Swishmail provides corporate email services on a FreeBSD platform, while iWeb provides dedicated servers, managed hosting and colocation services on a Linux platform.

To sign off the year, WebAir made its first appearance in the table for 2013, placing sixth. WebAir offers hosting services out of data centers in Los Angeles, Amsterdam, Montreal and a 'flagship' facility in New York (NY1), which WebAir claims offers 'the lowest network latency to Europe via direct feeds to Transatlantic fiber'.

Five of the top ten most reliable hosting company sites were running Linux, while four ran FreeBSD. Server Intellect ran the single Windows Server-based site to complete the list: Windows Server makes a reappearance after not placing in the top ten in November.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

DigitalOcean now growing faster than Amazon

Cloud computing provider DigitalOcean is now growing faster than Amazon Web Services. Our December 2013 Web Server Survey showed a month-on-month gain of 6,514 web-facing computers at DigitalOcean; Amazon, meanwhile, grew by an almost as huge 6,269 web-facing computers. Together, the two companies accounted for more than a third of the internet-wide growth in web-facing computers in December.

DigitalOcean is now the 15th largest hosting company in terms of web-facing computers — a remarkable feat considering DigitalOcean had only 280 web-facing computers at the start of this year. Although Amazon is still the largest hosting company (by web-facing computers) and has nearly six times as many web-facing computers in total, the rapid growth at DigitalOcean may have startled those at Amazon who thought their major competitors were Microsoft Azure and Rackspace.

Whilst DigitalOcean competes directly with Amazon EC2, there are a number of Amazon Web Services which do not have a DigitalOcean equivalent. For example, Amazon offer file storage (S3), load balancing (Elastic Load Balancing), and a Content Delivery Network (CloudFront). However, by simplifying their offering — lack of support for Microsoft Windows is notable — and not offering enterprise features, DigitalOcean appeals to users with straightforward requirements such as small businesses and developers.

The cheapest virtual computer ("droplet") at DigitalOcean uses solid state storage and costs less than one cent per hour, about a third of the price of Amazon's cheapest on-demand instance. Unsurprisingly, such competitive pricing is attracting a large number of completely new customers as well as enticing other hosting companies' customers to switch to DigitalOcean.

Sites migrating from Amazon to DigitalOcean

818 existing websites migrated from Amazon to DigitalOcean this month, whereas only 88 sites moved in the opposite direction. Although the difference seems significant, the largest gains at DigitalOcean actually consist of new sites: DigitalOcean is currently hosting 490,000 websites, 120,000 of which were not present in last month's survey as per the Netcraft December 2013 Hosting Provider Switching Analysis.

Sites which migrated from Amazon to DigitalOcean include text messaging service Phonify (plus its API at api.phonify.io), several Windshield Guru sites, and real-time crowd photo sharing site zingly.

DigitalOcean growth trends and a timeline of events can be viewed at http://trends.netcraft.com/www.digitalocean.com

December 2013 Web Server Survey

In the December 2013 survey we received responses from 861,023,217 sites, an increase of 75.7M since last month.

For the third consecutive month Microsoft experienced the largest growth in web server market share; an additional 51M sites boosted its market share by almost 4 percentage points. Apache had the biggest loss in market share, despite seeing an increase of 7M sites. Nginx’s growth this month has led to them regaining some of the market share lost last month, and results in a net gain of 3M sites over the last two months (a loss of 13M in November, followed by a gain this month of 16M).

Considering only active sites, Microsoft’s growth was significantly lower (compared to its gain of 51M sites) with an increase of 478k active sites. Apache saw the largest increase of 622k active sites, and increased its market share by 2 percentage points to 54%. Google meanwhile saw a large loss of 8.6M active sites within its App Engine service.

Microsoft's web server market share could see further gains from its own Windows Azure cloud service — Microsoft has made Azure more cost-effective with price reductions and a new enterprise plan. Microsoft also has plans to expand Azure into Brazil in 2014. Unsurprisingly Microsoft IIS is the most common Web Server seen on Azure, used by 87% of sites. Amazon followed Microsoft's price cuts by introducing price reductions on EC2 M3 Instances. At Amazon, 36% of sites are running on nginx, followed by Apache with 27% and Microsoft IIS with 14%.

ICANN has begun delegating new generic Top-Level Domains (gTLDs) from its new gTLD expansion program, adding them into the Internet's Root Zone. The first four gTLDs (شبكة, онлайн, сайт, 游戏) were delegated on October 23rd and a further 30 new gTLDs have been delegated throughout November. ICANN has a mandatory 30-day sunrise period following delegation where registries "complete a final process built into the new gTLD Program to protect trademark rights holders"; after this has passed the new gTLD can be made available to the general public at the registry's discretion. The شبكة dotShabaka registry was first to start its sunrise period on 31 October, this is to be followed by an (optional) Landrush Period before general availability commences on February 4th. So far the only sites found by Netcraft have been for the NICs (Network Information Center) themselves, such as: nic.游戏, nic.сайт, nic.онлайн, nic.شبكة.

The first gTLDs signed agreements back in July and more are being agreed each month. Recent notable gTLDs that have been agreed include the cities .london, .berlin, .budapest, .wein (Vienna) and .tokyo.





DeveloperNovember 2013PercentDecember 2013PercentChange
Apache348,159,70244.33%355,244,90041.26%-3.08
Microsoft190,451,70224.25%241,777,72328.08%3.83
nginx109,968,56414.00%126,485,20414.69%0.69
Google37,748,7434.81%38,263,5254.44%-0.36
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Most Reliable Hosting Company Sites in November 2013

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Krystal Hosting Linux 0:00:00 0.007 0.137 0.091 0.189 0.189
2 Swishmail FreeBSD 0:00:00 0.010 0.128 0.077 0.151 0.201
3 iWeb Linux 0:00:00 0.014 0.144 0.089 0.172 0.172
4 dinahosting Linux 0:00:00 0.014 0.218 0.097 0.194 0.194
5 Kattare Internet Services Linux 0:00:00 0.014 0.182 0.124 0.246 0.506
6 Datapipe FreeBSD 0:00:00 0.017 0.080 0.019 0.039 0.059
7 ServerStack Linux 0:00:00 0.017 0.088 0.076 0.151 0.151
8 Qube Managed Services Linux 0:00:00 0.024 0.117 0.056 0.112 0.112
9 New York Internet FreeBSD 0:00:00 0.024 0.140 0.074 0.149 0.570
10 Bigstep Linux 0:00:00 0.028 0.284 0.073 0.155 0.230

See full table

With only two failed requests, Krystal Hosting was the most reliable hosting company in November 2013. Krystal, which was founded in 2002 by Simon Blackler when he was just 17 years old, recently launched a VPS hosting service, Kloud. The UK-based hosting company has placed great emphasis on security — it is currently based in an underground ex-military bunker outside London which is protected by former members of the military and police services.

Swishmail was second most reliable hosting company in November, with only three failed requests. Swishmail primarily provide a business email service on a FreeBSD-based platform. Earlier this year it became a bronze sponsor of the FreeBSD project.

Close behind Swishmail came iWeb (third most reliable), dinahosting (fourth), and Kattare Internet Services (fifth). As all three hosting companies had the same number of failed requests in November the tie was broken by examining the average connection time.

Datapipe ranked 6th with five failed requests. It is regularly one of the fastest and most reliable hosting companies we monitor. Datapipe has more than seven years of continuous uptime on www.datapipe.net.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Incentives for Phishing Site Reporters

As of the 1st November 2013, the Netcraft Anti-Phishing community has helped to block over 6.9 million phishing attacks worldwide. We incentivise phishing reports from the community, and have now added a Netcraft USB Flash Drive to our list of incentives:

Prize When
Netcraft USB Flash Drive after 100 validated phishing reports
Netcraft Mug after 250
Netcraft Polo Shirt after 500
Targus Laptop Backpack after 1,000
iPad after 5,000

On reaching 5,000 validated reports you become eligible for a monthly competition to incentivise large reporters.

To report phishing sites to us, please use the form at http://toolbar.netcraft.com/report_url, or forward any phishing URLs or emails you receive to scam@netcraft.com.

The Netcraft Extension, which is available for Firefox, Google Chrome™ and Opera, serves as a giant neighbourhood watch scheme for the Internet. Members who encounter a phishing site can act to defend the larger community of users against the attack. Once the first recipients of a phishing mail have reported the attack URL, it is blocked for community members as they subsequently access the URL. Widely disseminated attacks simply mean that the phishing attack will be reported and blocked sooner.

Anti-Phishing Chrome Extension Netcraft Toolbar for Firefox Netcraft Toolbar for Opera

Most Reliable Hosting Company Sites in October 2013

Rank Performance Graph OS Outage hh:mm:ss Failed Req% DNS Connect First byte Total
1 iWeb Linux 0:00:00 0.006 0.153 0.090 0.178 0.178
2 Hosting 4 Less Linux 0:00:00 0.006 0.181 0.120 0.239 0.610
3 Qube Managed Services Linux 0:00:00 0.009 0.128 0.064 0.129 0.129
4 www.uk2.net Linux 0:00:00 0.009 0.172 0.090 0.184 0.320
5 Swishmail FreeBSD 0:00:00 0.012 0.145 0.090 0.177 0.249
6 Virtual Internet Linux 0:00:00 0.012 0.154 0.093 0.269 0.476
7 XILO Communications Ltd. Linux 0:00:00 0.015 0.238 0.093 0.193 0.348
8 Pair Networks FreeBSD 0:00:00 0.018 0.240 0.090 0.183 0.579
9 Data Centers Canada Linux 0:00:00 0.021 0.077 0.092 0.191 0.409
10 Anexia Linux 0:00:00 0.021 0.250 0.122 0.483 0.844

See full table

Montreal based iWeb was the most reliable hosting company in October 2013 with only two failed requests. Two days ago the US IT-infrastructure company Internap announced plans to buy iWeb in a deal worth $145m. Both companies provide IaaS and are corporate sponsors of the OpenStack foundation. Internap has data centres around the world which will allow iWeb to expand on its four data centres, all based in Canada.

Hosting 4 Less was the second most reliable hosting company; it also only had two failed requests but its slower average connection time was used as the decider. 2nd place is its highest ranking this year, having also been ranked 2nd in September 2012. Qube Managed Services, who regularly feature in the top 10, ranked third this month having been the most reliable hosting company in September.

UK2 celebrated their 15th year in business this month and are again the fourth most reliable hosting company. UK2 cater to a wide range of customers, from individuals and small businesses wanting to create an online presence with their Website Builder tool to larger websites using its Xen based Virtual Servers and dedicated hosting.

Linux is used by eight of the top ten with the remaining two, Swishmail and Pair Networks using FreeBSD. Netcetera was the most reliable Windows hosting company again this month - although just outside the top 10 in 12th place. 8 of the top 10 are using the Apache web server including the top four companies.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.