Most Reliable Hosting Company Sites in November 2018

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 GoDaddy.com Inc Linux 0:00:00 0.000 0.448 0.006 0.020 0.021
2 EveryCity SmartOS 0:00:00 0.000 0.237 0.074 0.352 0.352
3 Hyve Managed Hosting Linux 0:00:00 0.000 0.179 0.076 0.153 0.153
4 Webair Linux 0:00:00 0.000 0.348 0.080 0.161 0.161
5 New York Internet (NYI) FreeBSD 0:00:00 0.005 0.554 0.064 0.128 0.128
6 Bigstep Linux 0:00:00 0.005 0.242 0.073 0.148 0.148
7 Swishmail FreeBSD 0:00:00 0.005 0.245 0.085 0.170 0.172
8 vXtream Ltd Linux 0:00:00 0.009 0.363 0.075 0.151 0.151
9 Netcetera Linux 0:00:00 0.009 0.206 0.088 0.180 0.180
10 ServerStack Linux 0:00:00 0.009 0.244 0.091 0.181 0.181

See full table

In November 2018, GoDaddy had the most reliable hosting company site, with zero failed requests and the fastest average connection time of 6ms. This is the second consecutive month and the fourth time in 2018 that GoDaddy has taken the top spot. GoDaddy provides a wide range of hosting and domain registration services, including its widely used website builder software, which provides customers with a simple way to create a web presence.

Also achieving zero failed requests this month were EveryCity, Hyve Managed Hosting and Webair, with the tie between them broken by their average connection times of 74ms, 76ms and 80ms respectively. EveryCity offers its own cloud hosting solutions, as well as managed third-party cloud hosting services, including AWS and Azure. Hyve offers fully managed colocation services in 35 worldwide locations and has appeared in the top ten for 20 of the past 24 months.

Linux is the most popular choice of operating system in the top 10 this month, used by seven of the ten sites. Among the remaining sites, FreeBSD appears twice and SmartOS once.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

November 2018 Web Server Survey

In the November 2018 survey we received responses from 1,652,185,816 sites, 226,752,928 unique domains, and 8,048,899 web-facing computers. This reflects a loss of 21.3 million sites, but a gain of 1.7 million domains and 121 thousand web-facing computers.

The largest contributor to the increase in domains this month came from sites running on Microsoft server software, with an additional 1.18 million domains. The growth was concentrated at GoDaddy on domains running IIS 7.5.x, which took up 1.16 million of the increase. In addition to newly detected IIS domains, and a movement of some domains from nginx, many existing domains running previously unknown IIS versions also reported as IIS 7.5.x this month, resulting in the total number of domains for this version almost doubling to reach 12.7 million. This makes IIS 7.5.x the most common version seen by the survey, 2.7 million domains ahead of the newer 8.5.x version in second place, which first saw release in 2013. Despite the large gain in domains, Microsoft experienced losses in most other metrics, including a significant loss of 3.14 million active sites. Many of the domains gained at GoDaddy are likely to be holding pages, contributing only a small increase to the number of IIS active sites hosted at the company.

nginx experienced the largest loss in domains this month of 560 thousand, largely caused by a drop of just over 1 million domains at GoDaddy. Nginx has been experiencing a steady rise in market share by domains for many years, however this has now remained relatively static for the last 6-months at 23%. nginx remains just under 3 percentage points behind Microsoft’s 26% market share. Meanwhile though, nginx has continued to show strong growth in web-facing computers, with the largest increase this month of 51 thousand. Here its steady market share increases have shown no such pause, and it holds almost 28% of the market. Apache and Microsoft followed some way behind in web-facing computer gains, with increases of 13 thousand and 12 thousand, both experiencing small losses in market share as a result.

Total number of websites

Web server market share

DeveloperOctober 2018PercentNovember 2018PercentChange
Microsoft656,395,38839.22%652,135,93639.47%0.25
nginx330,074,97419.72%358,695,27621.71%1.99
Apache384,514,94422.98%341,675,49920.68%-2.30
Google23,620,5551.41%24,094,4311.46%0.05
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Most Reliable Hosting Company Sites in October 2018

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 GoDaddy.com Inc Linux 0:00:00 0.004 0.481 0.005 0.017 0.018
2 Swishmail FreeBSD 0:00:00 0.004 0.248 0.084 0.167 0.170
3 Netcetera Linux 0:00:00 0.004 0.199 0.085 0.175 0.175
4 www.dinahosting.com Linux 0:00:00 0.004 0.306 0.091 0.182 0.182
5 vXtream Ltd Linux 0:00:00 0.008 0.322 0.072 0.145 0.145
6 One.com Linux 0:00:00 0.008 0.396 0.080 0.236 0.236
7 Rackspace Linux 0:00:00 0.013 0.712 0.006 0.014 0.015
8 Bigstep Linux 0:00:00 0.017 0.245 0.072 0.147 0.147
9 Webair Linux 0:00:00 0.017 0.355 0.080 0.161 0.162
10 ServerStack Linux 0:00:00 0.017 0.251 0.091 0.181 0.181

See full table

In October 2018, GoDaddy had the most reliable hosting company site, with a single failed request and the fastest average connection time of 5ms. GoDaddy's site has now appeared in the top 10 six times so far in 2018, and has topped the rankings three times in 2018. The Website Builder tool offered by GoDaddy is widely used, as seen in Netcraft's September Web Server Survey, and provides customers with a simple way to create a web presence.

Swishmail, Netcetera and dinahosting ranked second, third and fourth place, with their sites also only experiencing a single failed request. The tie is broken by their average connection times: 84ms, 85ms and 91ms. Swishmail is a provider of a range of email and web hosting services and returns to the top 10 for the 7th time in 2018.

Following in fifth and sixth place are vXtream Ltd and One.com, whose sites both failed to respond to two requests. Rackspace had the second fastest average connection time of 6ms but appears 7th in October due to 3 failed requests. Like GoDaddy, Rackspace has appeared in Netcraft's top 10 most reliable hosting company sites six times in 2018.

Linux continues to dominate the web server market as the most popular operating system and this is reflected in 9 of the top 10 hosting company sites being served by web-servers running Linux. FreeBSD also makes an appearance in second place.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

October 2018 Web Server Survey

In the October 2018 survey we received responses from 1,673,535,333 sites, 225,042,277 unique domains, and 7,927,795 web-facing computers. This reflects a gain of 31 million sites, 2.4 million domains and 142 thousand web-facing computers.

Nginx contributed the majority of this month's growth in terms of both domains and web-facing computers. Over 1.6 million additional domains were running nginx this month, taking its total up to 52 million. Combined with a loss of 444 thousand domains using Microsoft web server software, nginx now stands only 5 million domains behind Microsoft's second place spot. Apache remains in the lead, a further 18 million domains ahead. Despite regular gains in absolute numbers, including an increase of 200 thousand this month, Apache is continuing to experience a steady decline in market share. In terms of web-facing computers, nginx's gain of 70 thousand was almost twice that of Apache and Microsoft combined, which increased by 19 thousand and 16 thousand computers respectively.

Apache's active sites market share took a large hit this month, dropping over 8 percentage points down to 30%. The loss of 13 million active sites was concentrated at the Skyrock blogging platform, where sites stopped including a server banner for HTTP requests this month, meaning they are included in the "Other" category. However, the HTTPS version of these sites still appear to be running on Apache web servers returning 'Server: Apache' headers.

OpenResty gained 160 thousand domains (+6%), ratcheting up its total to 3 million, overtaking LiteSpeed at 2.9 million domains and becoming the fifth largest web server by number of domains. The OpenResty web platform integrates the standard nginx core with a LuaJIT compiler and a number of Lua libraries and third-party modules to run powerful web applications within the web server itself.

Netcraft's Web Server Survey continues to see strong growth among many of the new gTLDs. The .app and .icu gTLDs have shown the greatest gains among new TLDs launching in the last 6-months. The number of domains responding in this month's survey increased by 11 thousand since September for Google's .app domain, to over 236 thousand domains. Registrations for .icu domains (short for "I See You") increased by 10 thousand since September, a 30% increase to 42 thousand domains. This growth for .icu has also seen the number of active sites more than double, to just over 6 thousand.

Total number of websites

Web server market share

DeveloperSeptember 2018PercentOctober 2018PercentChange
Microsoft585,892,92735.67%656,395,38839.22%3.55
Apache384,521,18923.41%384,514,94422.98%-0.44
nginx319,330,26319.44%330,074,97419.72%0.28
Google22,210,0931.35%23,620,5551.41%0.06
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Most Reliable Hosting Company Sites in September 2018

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Rackspace Linux 0:00:00 0.000 0.732 0.007 0.018 0.018
2 EveryCity SmartOS 0:00:00 0.000 0.239 0.072 0.374 0.374
3 Bigstep Linux 0:00:00 0.000 0.257 0.072 0.145 0.145
4 vXtream Ltd Linux 0:00:00 0.000 0.252 0.075 0.151 0.151
5 CWCS Linux 0:00:00 0.000 0.303 0.083 0.161 0.161
6 ServerStack Linux 0:00:00 0.000 0.265 0.089 0.177 0.177
7 Pair Networks FreeBSD 0:00:00 0.000 0.377 0.091 0.182 0.182
8 GoDaddy.com Inc Linux 0:00:00 0.004 0.499 0.006 0.023 0.024
9 Hyve Managed Hosting Linux 0:00:00 0.004 0.187 0.074 0.149 0.149
10 krystal.co.uk Linux 0:00:00 0.013 0.239 0.105 0.211 0.212

See full table

In September 2018 Rackspace had the most reliable hosting company website, with zero failed requests and the second fastest average connection time of 7ms. This is the second time in 2018 that Rackspace has had the most reliable hosting company website, and the fifth time Rackspace has been in the top 10 in the same period. Rackspace provides a diverse range of managed cloud hosting solutions to customers around the globe, with data centres and offices in the US, Europe, Asia, and Australia.

Six other hosting companies' websites also responded to all of Netcraft's requests in September. EveryCity and Bigstep were ranked second and third with an average connection times of 71.8ms and 72.0ms respectively. EveryCity offers both its own cloud hosting solutions as well as managed third-party solutions. Fourth place was close behind, with vXtream achieving an average connection time of 75 ms.

GoDaddy, in eighth place, had the fastest average connection time of 6ms. krystal.co.uk returned to the top 10 for the first time since March 2017. Krystal is an independent UK-based hosting company and has the highest average Trustpilot score of any UK hosting company.

Linux is the most popular operating system among the top 10 this month, accounting for eight of the 10 sites. SmartOS makes an appearance in second place with EveryCity, and Pair Networks use FreeBSD.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

September 2018 Web Server Survey

In the September 2018 survey we received responses from 1,642,339,233 sites, 222,628,534 unique domains, and 7,785,976 web-facing computers. This reflects gains of 1.1 million unique domains and 28,000 web-facing computers, but a loss of 19 million sites.

Despite the overall increase in number of unique domains this month, all of the major web server vendors experienced losses. The largest gains in September came from lesser known server software — Pepyaka increased by just over 2 million domains, and DPS increased by 893k domains — with both returning to previously seen usage levels after a couple of months of near absence from the survey.

DPS (Data Protection Server), currently the 11th largest server by domains, is used exclusively by GoDaddy to host customer sites that have been created with its Website Builder tool. Last month saw a temporary swing on a single GoDaddy IP Address from DPS to Microsoft, accounting for both last month's Microsoft gains, and this month's loss.

Pepyaka, now the 7th largest server by domains, was last seen in the survey in large volumes in June 2018, being primarily used by Wix web development platform on Amazon AWS infrastructure. Wix has been a long-time user of nginx, and originally moved all user traffic to the commercial NGINX Plus product to future-proof its load balancing needs. The version numbering used by Pepyaka (currently 1.13.10) combined with Wix's previous usage of nginx suggests that it could be based on the March 2018 mainline version of nginx. The loss of Pepyaka from the survey two months ago coincided with Wix moving its customers' sites from Amazon to Cogent Communications. The return of Pepyaka in the September survey coincides with a similar movement of its customers' sites from Cogent Communications to a combination of Wix's own and Google's infrastructure.

In the web-facing computer market, nginx was the only major web server vendor to experience a gain this month, with an increase of over 41,000 (+2%). Unusually both Apache and Microsoft saw a small loss in absolute numbers of web-facing computers this month, dropping 4,900 and 9,500, in addition to their on-going gradual declines in market share. This has resulted in nginx's market share rising to 27.0%.

Total number of websites

Web server market share

DeveloperAugust 2018PercentSeptember 2018PercentChange
Microsoft675,366,73340.65%585,892,92735.67%-4.97
Apache336,937,56820.28%384,521,18923.41%3.13
nginx300,644,22218.10%319,330,26319.44%1.35
Google23,143,6101.39%22,210,0931.35%-0.04
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