Most Reliable Hosting Company Sites in April 2009

Rank Company site OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 DataPipe FreeBSD  0:00:00  0.015  0.656 0.007 0.015 0.015
2 New York Internet FreeBSD  0:00:00  0.015  1.418 0.030 0.062 0.157
3 Virtual Internet Windows Server 2003  0:00:00  0.015  1.827 0.077 0.161 0.388
4 Hosting 4 Less Linux  0:00:00  0.015  0.165 0.097 0.198 0.396
5 INetU unknown  0:00:00  0.020  0.289 0.057 0.121 0.237
6 Pair Networks FreeBSD  0:00:00  0.025  0.137 0.045 0.094 0.227
7 iWeb.com Linux  0:00:00  0.025  0.237 0.064 0.129 0.130
8 ZeroLag Communications Linux  0:00:00  0.025  0.113 0.074 0.151 0.152
9 Rackspace Linux  0:00:00  0.030  1.690 0.051 0.105 0.106
10 www.netcetera.co.uk Windows Server 2003  0:00:00  0.030  0.430 0.066 0.132 0.277

See full table

DataPipe, New York Internet, Virtual Internet and Hosting 4 Less had the most reliable hosting company sites in April 2009.

Jersey City based DataPipe's commitments to customer service were recognised in this year's Stevie Awards, where the company was listed as a finalist in the Customer Service Department of the Year - IT & Telecommunications category. The company has more than 1,500 customers in six data centres and eight business office locations in the United States, the United Kingdom and China.

New York Internet was established in 1996 and is located in the heart of the Wall Street area. The company's core services include dedicated servers, colocation and virtual web hosting - all backed with a 99.999% uptime guarantee.

Virtual Internet (VI) offers a comprehensive range of hosting solutions, including managed hosting and dedicated servers running Windows or Linux. VI also offers domain registration services - in October 2000, it was the first UK public company to become an official ICANN accredited registrar. VI's own website is served by Microsoft IIS 6.0 on Windows Server 2003.

April saw Hosting 4 Less make its second consecutive appearance as one of the most reliable hosting company sites. The California based company runs its own site on Linux, offers a 99.9% uptime guarantee and also runs backup4less.com, which offers an online solution for remote backups.

Among April's top ten hosting company sites, four companies run their sites on Linux. Three companies run their sites on FreeBSD (including DataPipe and New York Internet), while the remaining two identifiable operating systems are Windows Server 2003.

Netcraft measures and makes available the response times of fifty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage.

Further information on the measurement process and current measurements are available.