Most Reliable Hosting Company Sites in February 2013

Rank Company site OS Outage
DNS Connect First
1 Hyve Managed Hosting Linux 0:00:00 0.007 0.164 0.084 0.172 0.174
2 Kattare Internet Services Linux 0:00:00 0.007 0.111 0.103 0.207 0.455
3 Netcetera Windows Server 2012 0:00:00 0.010 0.025 0.071 0.143 0.286
4 Pair Networks FreeBSD 0:00:00 0.017 0.144 0.038 0.078 0.253
5 Datapipe FreeBSD 0:00:00 0.024 0.071 0.016 0.032 0.049
6 Hosting 4 Less Linux 0:00:00 0.024 0.064 0.059 0.120 0.170
7 XILO Communications Ltd. Linux 0:00:00 0.024 0.154 0.071 0.451 0.619
8 Linux 0:00:00 0.024 0.524 0.154 0.473 0.795
9 New York Internet FreeBSD 0:00:00 0.027 0.091 0.031 0.691 0.835
10 iWeb Linux 0:00:00 0.027 0.062 0.055 0.111 0.111

See full table

In its third month being publicly monitored by Netcraft, Hyve Managed Hosting had an almost perfect record: only two requests failed out of the 30,000 requests we made in February. is served by nginx, a web server well-known for its performance. Hyve's primary data centre is in Global Switch London 2, a well-located modern facility in London's Docklands, close to key business centres. Hyve specialise in Cloud, Dedicated, and Secure FTP hosting, with clients including British Airways, Tesco, and American Express.

Kattare Internet Services also had just two failed requests in February, but was ranked in second place by using the average connect time as the tie-breaker. Kattare — a Java specialist based in Oregon — has been monitored by Netcraft since October 2003. Kattare, named for Kättare (Swedish for "heretic"), is a keen advocate of open-source solutions including FreeBSD and Linux: more than 97% of the web-facing computers found at the hosting company are powered by Linux.

Netcetera, up from 8th place in January to 3rd in February, is the only hosting company with a site hosted on Windows in the top 10: the remainder, where known, are all powered by Linux or FreeBSD. Netcetera has data centres in London and the Isle of Man, a jurisdiction which welcomes online gambling, linked by a comprehensive network.

Datapipe, Hosting 4 Less, XILO, and Hostway Romania all had seven failed requests, split only by average connect time: Datapipe's impressive connect time, 16ms, is evidence of the benefits of their globally disperse hosting platform. February was only the second month where has been in the top 10, only three months after their first appearance in the top 10 in November 2012.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.