Most Reliable Hosting Company Sites in December 2014

Rank Performance Graph OS Outage
DNS Connect First
1 Qube Managed Services Linux 0:00:00 0.007 0.097 0.037 0.075 0.075
2 Datapipe Linux 0:00:00 0.011 0.104 0.017 0.034 0.047
3 Anexia Linux 0:00:00 0.011 0.430 0.088 0.195 0.216
4 CWCS Linux 0:00:00 0.011 0.226 0.099 0.181 0.183
5 iWeb Linux 0:00:00 0.019 0.132 0.079 0.156 0.156
6 Linux 0:00:00 0.022 0.150 0.073 0.157 0.203
7 ServerStack Linux 0:00:00 0.022 0.087 0.079 0.156 0.156
8 LeaseWeb Linux 0:00:00 0.026 0.170 0.026 0.058 0.058
9 Bigstep Linux 0:00:00 0.026 0.126 0.060 0.122 0.122
10 Linux 0:00:00 0.026 0.149 0.062 0.141 0.141

See full table

Qube Managed Services had the most reliable hosting company website in December, with just two failed requests. London-based Qube has been in the top 10 for all but one month in 2014, and reached first place six times. Qube offers a range of managed services, including colocation, cloud hosting and dedicated servers. It has data centres in London, New York and Zurich and focuses on providing reliable and high-quality solutions to its clients.

Datapipe follows closely in second place, with three failed requests. Datapipe, whose website has over 8 years of continuous uptime, was recently named a leader in hosted private cloud solutions by a Forrester Research report. Stratosphere, Datapipe's hosted private cloud solution, supports multiple hypervisors and has data centres in seven locations spread throughout the world.

Anexia, which also had three failed requests but a higher average connection time, came in third place this month. Anexia last entered the top ten in July 2014 when it took first place. It was recently named by Deloitte as one of the fastest-growing Austrian technology companies of 2014, marking the second year in a row that it has appeared in Deloitte's Technology Fast 500 EMEA list.

CWCS closely follows Anexia in fourth place, having the same number of failed requests but a slightly higher average connection time. UK-based CWCS last featured in the top ten in August 2013.

Linux remains the most popular choice of operating system, with every hosting company website in December's top ten served by Linux machines. Notably, Datapipe, whose website previously used FreeBSD, switched to Linux in November.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.