Most Reliable Hosting Company Sites in February 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe Linux 0:00:00 0.009 0.092 0.012 0.025 0.033
2 EveryCity SmartOS 0:00:00 0.009 0.079 0.068 0.135 0.135
3 Qube Managed Services Linux 0:00:00 0.019 0.099 0.038 0.077 0.077
4 Host Europe Linux 0:00:00 0.019 0.145 0.075 0.175 0.175
5 XILO Communications Ltd. Linux 0:00:00 0.023 0.201 0.075 0.144 0.144
6 Netcetera Windows Server 2012 0:00:00 0.028 0.060 0.091 0.177 0.177
7 CWCS Linux 0:15:18 0.074 0.196 0.106 0.192 0.193
8 Hivelocity Hosting Linux 0:00:00 0.098 0.129 0.099 0.196 0.196
9 Anexia Linux 0:00:00 0.102 0.398 0.097 0.191 0.191
10 Aruba Windows Server 2012 0:19:23 0.121 0.146 0.088 0.206 0.207

See full table

Datapipe had the most reliable hosting company site in February, with just two failed requests. Datapipe recently acquired cloud hosting company GoGrid, claiming that GoGrid's technology will allow its customers to quickly and easily deploy big data services, such as NoSQL databases. The acquisition also gives Datapipe three new data centres located in Amsterdam, North Virginia and San Francisco, bringing the total number of data centre locations to ten.

EveryCity followed closely in second place, with the same number of failed requests as Datapipe but with a slightly longer average connection time. EveryCity's managed hosting customers receive its "elite" service as standard, which guarantees 100% uptime and round the clock support. Netcraft has not observed any outages of EveryCity's site since monitoring began in April 2014, and it has previously been featured in the top ten on six occasions.

In third place, Qube Managed Services had four failed requests. Qube offers a managed private cloud hosting service that provides a secure virtual hosting environment dedicated to individual businesses. This provides the ability to quickly scale capacity up and down according to demand, whilst also ensuring that data is physically segregated between different organisations.

Linux remains the most popular choice of operating system, with seven of the top ten hosting company sites using the OS this month. Netcetera's and Aruba's sites are both served from Windows Server 2012 machines. EveryCity uses SmartOS, an open-source operating system based on OpenSolaris.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.