Most Reliable Hosting Company Sites in March 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Bigstep Linux 0:00:00 0.000 0.113 0.063 0.127 0.128
2 Netcetera Windows Server 2012 0:00:00 0.000 0.056 0.084 0.168 0.168
3 Datapipe Linux 0:00:00 0.004 0.090 0.012 0.024 0.032
4 Qube Managed Services Linux 0:00:00 0.004 0.096 0.038 0.077 0.077
5 EveryCity SmartOS 0:00:00 0.004 0.082 0.066 0.133 0.133
6 Codero Citrix Netscaler 0:00:00 0.004 0.157 0.095 0.228 0.423
7 Swishmail FreeBSD 0:00:00 0.009 0.117 0.063 0.126 0.160
8 XILO Communications Ltd. Linux 0:00:00 0.009 0.190 0.067 0.135 0.135
9 iWeb Linux 0:00:00 0.009 0.125 0.072 0.143 0.143
10 SingleHop Linux 0:00:00 0.009 0.208 0.075 0.152 0.152

See full table

Bigstep had the most reliable hosting company website in March, responding to all of our requests. This is the 13th time that Bigstep has appeared in the top 10 since Netcraft began monitoring its website in March 2013, and the first time it has topped the ranking. Bigstep offers "full metal" cloud services from data centres in the UK and Germany, providing bare metal hosting with the flexibility of the cloud.

Netcetera's website also responded to all of our requests in March, placing second due to a slightly slower average connect time. Netcetera run a carbon neutral data centre on the Isle of Man and offers shared, dedicated and cloud hosting services.

Four websites responded to all but one request in March, Datapipe, Qube Managed Services, EveryCity and Codero. Datapipe is ranked in third place based on its shorter average connect time, having taken one of the top three spots in four of the past five months. Datapipe boasts a 100% Network Uptime Guarantee, and has kept this promise on its own site, with 100% uptime for the past 9 years.

Linux remains the most popular operating system in the top 10 with six of the hosting companies choosing to use the OS for their websites. The four other websites all use different operating systems: Windows Server 2012, SmartOS, Citrix Netscaler and FreeBSD.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.