In September 2018 Rackspace had the most reliable hosting company website, with zero failed requests and the second fastest average connection time of 7ms. This is the second time in 2018 that Rackspace has had the most reliable hosting company website, and the fifth time Rackspace has been in the top 10 in the same period. Rackspace provides a diverse range of managed cloud hosting solutions to customers around the globe, with data centres and offices in the US, Europe, Asia, and Australia.

Six other hosting companies' websites also responded to all of Netcraft's requests in September. EveryCity and Bigstep were ranked second and third with an average connection times of 71.8ms and 72.0ms respectively. EveryCity offers both its own cloud hosting solutions as well as managed third-party solutions. Fourth place was close behind, with vXtream achieving an average connection time of 75 ms.

GoDaddy, in eighth place, had the fastest average connection time of 6ms. krystal.co.uk returned to the top 10 for the first time since March 2017. Krystal is an independent UK-based hosting company and has the highest average Trustpilot score of any UK hosting company.

Linux is the most popular operating system among the top 10 this month, accounting for eight of the 10 sites. SmartOS makes an appearance in second place with EveryCity, and Pair Networks use FreeBSD.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Bigstep had the most reliable hosting company website in August 2018, with zero failed requests and an average connection time of 72ms. This is the third time Bigstep has been in the top 10 in 2018 so far. Bigstep offers "bare metal" cloud hosting from datacentres in the UK, USA and Romania; the service aims to provide the flexibility of cloud hosting but without the associated overhead and performance reductions of virtualization.

Taking second place, August marks the sixth time CWCS has appeared in the top 10 in 2018. CWCS advertises a 100% uptime guarantee and responded to all of our requests this month. The UK-based company offers a variety of web and managed hosting services from data centres in Nottingham.

Also making its sixth appearance in the top 10 this year, Swishmail placed as the third most reliable website. Swishmail offers both managed email & web hosting plans using FreeBSD servers running Qmail SMTP & Apache web-server software.

All of the top 5 hosting company websites had no failed requests this month, and so were ranked on average connection time, with ServerStack and Pair Networks taking 4th and 5th positions.

Linux was the most popular operating system, being used by 8 out of the top 10 most reliable hosting company sites in August, with FreeBSD appearing twice.

Netcraft measures and makes available the response times of around twenty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

In July 2018 GoDaddy had the most reliable hosting company website, with zero failed requests and the fastest average connection time of 5ms. This is the second time GoDaddy has been top in 2018. GoDaddy provides a wide range of hosting and domain registration services, including its website builder software which is designed to give small businesses a web presence.

As well as GoDaddy, four of the other most reliable hosting company websites for July also achieved 100% uptime with no failed requests, and so have been ranked based on their average connection times.

Rackspace returned to the top 10, making a fifth appearance so far in 2018. Rackspace offers a range of managed dedicated & cloud hosting solutions from datacentres located on four continents as well as management services for customers using other cloud platforms such as OpenStack, Azure, or AWS.

Hyve Managed Hosting maintained its place as the third most reliable website, closely followed by Swishmail and Pair Networks. Multacom makes an appearance in the top 10 for the first time in 2018.

Of the sites we monitor, all three served by FreeBSD made the top 10. The other seven of the top 10 hosting sites were served by web-servers running Linux.

Netcraft measures and makes available the response times of around twenty-five leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

The most reliable hosting company website in June 2018 belonged to choopa.com, it was the only site to respond to all of Netcraft's requests. Choopa.com offers cloud hosting, dedicated hosting and colocation in its own primary facility in Piscataway, New Jersey as well as smaller facilities in Los Angeles, Amsterdam, and Tokyo. The website has achieved an uptime of 100% over the past 21 months, and a 99.98% uptime since Netcraft began monitoring the website in December 2009.

The next four hosting company websites only failed to respond to a single request each during June. The lower average connect time for BigStep's website, taking an average of 74ms, grants it second place above Hyve Managed Hosting, CWCS and dinahosting.com. Bigstep offers "bare metal" cloud hosting from datacentres in the UK, USA and Romania. The service claims to provide the flexibility of cloud hosting but without the associated overhead and performance reductions of virtualization.

Third placed Hyve Managed Hosting's website has appeared in the top ten 11 times in the past 12 months, the most of any monitored website. Netcraft has never observed an outage for www.hyve.com, giving it a 100% uptime record since Netcraft began monitoring it in June 2016.

Eight of the top ten most reliable hosting company websites used the Linux operating system in June. FreeBSD and SmartOS both make a single appearance to complete the top ten.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Netcetera had the most reliable hosting company website in May 2018, being the only site to successfully respond to all of Netcraft's requests. Netcetera provides carbon-neutral hosting solutions from its data centre in the Isle of Man, and has managed to maintain a 99.98% uptime over the last 10 years.

There were three hosting company websites with only one failed request in May. Out of these, One.com had the fastest average connection time of 60ms, granting it second place. Founded in 2002, the company was established in Denmark, and offers a variety of internet services including a no-code website builder, 1-click WordPress installations, domain registrations, email hosting, and Office 365. Third place was very close, with ServerStack claiming the position with an average connection time of 93.5ms—just half a millisecond faster than Pair Networks in fourth place. ServerStack has maintained an impressive 99.98% uptime since Netcraft started monitoring its website 5 years ago.

ViaWest, Rackspace, and Choopa all had very fast average connection times of around 9ms, but only achieved 5^th, 6^th, and 7^th place respectively due to each having failed to respond to two or three requests.

Both EveryCity and vXtream's websites have managed to achieve a top ten position in every month of 2018 so far.

Linux was the operating system of choice on 8 out of the top 10 most reliable hosting company sites in May, with FreeBSD and SmartOS each making a single appearance.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

GoDaddy had the most reliable hosting company website in April 2018, with zero failed requests, and also with the fastest average connection time of 5ms. GoDaddy provides a wide range of hosting and domain registration services, including its website builder software which is designed to give small businesses a web presence.

Second place hosting company Swishmail was the only other hosting company website to successfully respond to all requests in April. Swishmail has had one of the top 10 most reliable hosting company websites for the past 3 months in a row. Swishmail offers both managed email & web hosting plans using FreeBSD servers running Qmail SMTP & Apache web-server software.

The next 7 top hosting company websites all had the same number of failed requests; however Rackspace maintained its place in the top 3 for another month with its faster average connection time. Rackspace provides a range of managed dedicated & cloud hosting solutions from datacentres located on 4 continents. Through its multi-cloud solution, Rackspace also provides management services for customers using other cloud platforms such as OpenStack, Azure, or AWS.

New York Internet (NYI) made the top 10 again in April. The hosting company clinched 4^th place with a slower average connection time than rival Rackspace. NYI offers bare metal, cloud and colocation services in its US datacentres.

All of the 3 hosting company websites served by FreeBSD web servers that Netcraft monitors made the top 10 in April. The remaining 7 hosting company websites in the top 10 were served by web-servers running on either Linux or SmartOS operating systems.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.