Most Reliable Hosting Company Sites in December 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Netcetera Linux 0:00:00 0.004 0.103 0.075 0.156 0.187
2 Qube Managed Services Linux 0:00:00 0.021 0.143 0.058 0.117 0.117
3 XILO Communications Ltd. Linux 0:00:00 0.021 0.222 0.066 0.132 0.132
4 Anexia Linux 0:00:00 0.021 0.254 0.081 0.174 0.174
5 Aruba Windows Server 2012 0:00:00 0.034 0.182 0.079 0.165 0.165
6 New York Internet FreeBSD 0:00:00 0.038 0.343 0.026 0.055 0.232
7 One.com Linux 0:00:00 0.038 0.192 0.038 0.109 0.109
8 krystal.co.uk Linux 0:00:00 0.063 0.158 0.072 0.155 0.155
9 EveryCity SmartOS 0:00:00 0.063 0.121 0.073 0.147 0.147
10 Webair Internet Development Linux 0:00:00 0.092 0.156 0.051 0.110 0.111

See full table

Netcetera rounded off the year by having the most reliable hosting company site in December 2016, successfully responding to all but one of Netcraft's requests. In 2016, Netcetera made eight appearances in the top ten, reaching second place in February, March and June. Earlier in 2016, Netcetera celebrated 20 years of successful business, thanking its clients, including some that have been with the company since the day it opened.

Netcetera is based on the Isle of Man, a self-governing territory of the United Kingdom known for its low-tax economy. Netcetera's data centre, The Dataport, uses several energy-saving technologies including Free Air Cooling and virtualisation, which when coupled with carbon offsetting, make it a zero carbon data centre. This carbon-neutral approach is estimated to have saved more than two million kilograms of CO2 to date.

Qube Managed Services took second place in December, with five failed requests. Qube also fared well over the course of 2016, with December marking its tenth appearance in the top ten, including two times at the top of the table, in March and October. Qube uses data centres in London, New York and Zurich to provide its cloud, colocation and managed services; and like Netcetera's website, Qube's is served from a Linux machine.

XILO Communications Ltd came third, also with five failed requests, but with a slower average connection time than Qube. XILO uses enterprise-class Dell hardware for its shared, reseller and cloud hosting services, and also made ten appearances in the top ten during 2016, which included a first place in July. Like Qube, XILO is headquartered in the UK and uses Linux to host its own website.

Seven of December's top ten most reliable hosting company sites were served from Linux machines, including Anexia's, which also had only five failed requests. The remainder used Windows Server 2012, FreeBSD and SmartOS. Linux was the most common operating system used amongst the top ten hosting provider sites over the course of 2016, with two months having a top ten that consisting entirely of Linux-powered websites.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in November 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe Linux 0:00:00 0.000 0.130 0.012 0.025 0.032
2 Qube Managed Services Linux 0:00:00 0.000 0.130 0.058 0.119 0.119
3 CWCS Linux 0:00:00 0.004 0.213 0.070 0.175 0.175
4 Anexia Linux 0:00:00 0.004 0.245 0.081 0.176 0.176
5 One.com Linux 0:00:00 0.009 0.180 0.038 0.108 0.108
6 New York Internet FreeBSD 0:00:00 0.017 0.340 0.026 0.055 0.217
7 Netcetera Linux 0:00:00 0.017 0.094 0.074 0.151 0.151
8 EveryCity SmartOS 0:00:00 0.026 0.110 0.072 0.146 0.146
9 Aruba Windows Server 2012 0:00:00 0.039 0.176 0.080 0.168 0.168
10 www.viawest.com Linux 0:00:00 0.048 0.272 0.006 0.200 0.200

See full table

Datapipe had the most reliable hosting company site in November, successfully responding to all requests. Datapipe has been in the top ten for ten months in 2016 and has a 100% uptime record over the last ten years. Datapipe was named as the top Cloud Service Provider for 2016 by Talkin’ Cloud in their 2016 Cloud 100 Research report.

Qube Managed Services took second place also with no failed requests, but a slower average connection time than Datapipe. Qube has been in the top ten for nine months this year, including last month when they topped the list. Qube has data centres in London, New York, and Zurich, offering cloud services, managed services, and colocation.

CWCS came in third place with only one failed request in November, narrowly beating Anexia which also had one failed request, but a slightly slower average connection time. CWCS was awarded PCI DSS Level 1 Service Provider Status in August for its primary data centre in Nottingham.

Linux is again the predominantly used operating system, powering seven of the top ten company sites. EveryCity continues to be the only provider in the top 10 that uses SmartOS.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in October 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Qube Managed Services Linux 0:00:00 0.000 0.153 0.059 0.122 0.122
2 One.com Linux 0:00:00 0.008 0.208 0.038 0.112 0.112
3 Hyve Managed Hosting Linux 0:00:00 0.013 0.104 0.058 0.123 0.123
4 ServerStack Linux 0:00:00 0.013 0.132 0.061 0.124 0.124
5 CWCS Linux 0:00:00 0.013 0.214 0.071 0.170 0.170
6 Datapipe Linux 0:00:00 0.017 0.149 0.012 0.024 0.031
7 Webair Internet Development Linux 0:00:00 0.017 0.160 0.052 0.105 0.107
8 Pickaweb Linux 0:00:00 0.021 0.141 0.005 0.154 0.154
9 SimpleServers Linux 0:00:00 0.021 0.126 0.005 0.155 0.155
10 XILO Communications Ltd. Linux 0:00:00 0.021 0.234 0.067 0.136 0.136

See full table

Qube Managed Services had the most reliable hosting company site in October, successfully responding to every request we made during the month. Qube has been in the top ten for eight months so far this year. Qube recently selected Epsilon to deliver its CloudLX connectivity platform, which will offer its customers direct access to on-demand Ethernet services.

One.com took second place in October with just two failed requests. This managed hosting provider was recently awarded Editor's Choice by Netzsieger's 2016 hosting comparison for its product coverage, performance, security, and support.

Hyve Managed Hosting came in third place with just three failed requests in October. This UK-based hosting provider specialises in mission-critical hosting, which is reflected in their 100% uptime since we started monitoring www.hyve.com in July. Fourth-place ServerStack and fifth-place CWCS also had three failed requests in October, with the tie being broken using the average connect time.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in September 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe Linux 0:00:00 0.013 0.149 0.012 0.025 0.031
2 Memset Linux 0:00:00 0.018 0.155 0.063 0.187 0.315
3 krystal.co.uk Linux 0:00:00 0.022 0.144 0.073 0.152 0.153
4 www.viawest.com Linux 0:00:00 0.026 0.300 0.005 0.199 0.199
5 EveryCity unknown 0:00:00 0.026 0.113 0.069 0.142 0.142
6 Netcetera unknown 0:00:00 0.026 0.095 0.083 0.169 0.169
7 Anexia Linux 0:00:00 0.026 0.213 0.083 0.180 0.180
8 Pair Networks FreeBSD 0:00:00 0.031 0.246 0.069 0.142 0.142
9 Multacom Linux 0:00:00 0.031 0.196 0.101 0.204 0.347
10 XILO Communications Ltd. Linux 0:00:00 0.035 0.228 0.066 0.138 0.138

See full table

Datapipe retained the top spot in September, successfully responding to all but three requests. Datapipe has been in the top ten for eight of the last nine months and has a 100% uptime record over the last ten years. In August, Datapipe announced its acquisition of UK managed cloud services provider Adapt, a move intended to further strengthen its European presence.

Memset took second place with four failed requests. Memset was the UK's first accredited carbon-neutral web host. In July, Memset won the Best Dedicated Hosting Award at the ISPA Awards for the second year running. The judges were impressed by Memset's response times, technical support, carbon neutrality, and by Memset having adopted IPv6 as standard.

In third place with five failed requests is Krystal, a UK-based hosting provider boasting 100% SSD hosting.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in August 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe Linux 0:00:00 0.000 0.134 0.012 0.024 0.030
2 EveryCity SmartOS 0:00:00 0.008 0.100 0.065 0.131 0.131
3 Qube Managed Services Linux 0:00:00 0.013 0.129 0.059 0.119 0.119
4 CWCS Linux 0:00:00 0.013 0.197 0.071 0.147 0.147
5 Netcetera Linux 0:00:00 0.029 0.084 0.082 0.168 0.168
6 Aruba Windows Server 2012 0:00:00 0.034 0.186 0.083 0.175 0.175
7 Lightcrest unknown 0:00:00 0.042 0.142 0.012 0.029 0.051
8 Pair Networks FreeBSD 0:00:00 0.042 0.226 0.069 0.138 0.138
9 ServerStack Linux 0:00:00 0.046 0.112 0.061 0.122 0.122
10 XILO Communications Ltd. Linux 0:00:00 0.046 0.204 0.068 0.134 0.134

See full table

Returning to the top spot for the fourth time this year was Datapipe, without a single failed request, and an average connection time of just 0.012 seconds. Datapipe has managed to feature in the top ten for seven out of eight months so far this year and has maintained a 100% uptime record over the past ten years. In July, Datapipe announced an expansion of its presence in Europe with the opening of a new data centre in Moscow, becoming its 21st data centre worldwide.

In second place with just two failed requests was EveryCity, ranking in the top ten for a third consecutive month, and making its fourth appearance in the top ten this year. Based in London, EveryCity specialises in managed cloud hosting, and has maintained a 100% uptime over the last 6 months.

Third place this month goes to Qube Managed Services, who narrowly beat CWCS with the same number of failed requests but faster connection time. Placing in the top ten for the third month in a row, Qube has data centres in London, New York, and Zurich, offering cloud services, managed services, and colocation.

Linux continues to be the predominantly used operating system, powering six of the top ten company sites. However for the first time since June 2015, one of the top 10 was running on Windows.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in July 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 XILO Communications Ltd. Linux 0:00:00 0.008 0.206 0.065 0.131 0.131
2 Hyve Managed Hosting Linux 0:00:00 0.013 0.086 0.059 0.122 0.122
3 EveryCity SmartOS 0:00:00 0.013 0.107 0.063 0.125 0.125
4 Qube Managed Services Linux 0:00:00 0.017 0.135 0.059 0.118 0.118
5 ServerStack Linux 0:00:00 0.017 0.120 0.062 0.124 0.124
6 Webair Internet Development Linux 0:00:00 0.025 0.147 0.053 0.105 0.107
7 Datapipe Linux 0:00:00 0.029 0.140 0.011 0.024 0.030
8 Memset Linux 0:00:00 0.034 0.146 0.062 0.197 0.322
9 Swishmail FreeBSD 0:00:00 0.038 0.140 0.059 0.118 0.159
10 CWCS Linux 0:00:00 0.038 0.198 0.073 0.146 0.147

See full table

XILO Communications Ltd has moved up the table to become the most reliable hosting company site in July, with only two failed requests. This is the sixth time this year that XILO has appeared in the top ten, including two second places. XILO offers services from shared hosting to dedicated servers and operates from the UK.

Second place for July went to Hyve Managed Hosting, with only three failed requests and an average connect time of 0.059 seconds. Also based in the UK, Hyve Managed Hosting offers a wide range of cloud based hosting solutions, and has recently become a hosting partner for the Kentico CMS.

Third place was taken by EveryCity, with a marginally slower average connect time than Hyve of 0.063 seconds. This is the second time that EveryCity has made it into the top ten since its ISO27001 accreditation in March, and its 2-year uptime now stands at 99.998%.

After measurement from multiple geographical locations, UK-based organisations took the top four spots for July. The absence of Windows operating systems from the top ten has also continued, with the last appearance being in June 2015.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.