Most Reliable Hosting Company Sites in January 2019

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 www.choopa.com Linux 0:00:00 0.000 0.258 0.012 0.170 0.170
2 EveryCity SmartOS 0:00:00 0.000 0.227 0.070 0.346 0.346
3 Bigstep Linux 0:00:00 0.000 0.225 0.071 0.145 0.145
4 Hyve Managed Hosting Linux 0:00:00 0.000 0.162 0.075 0.150 0.150
5 CWCS Managed Hosting Linux 0:00:00 0.000 0.285 0.081 0.156 0.156
6 www.dinahosting.com Linux 0:00:00 0.004 0.278 0.089 0.178 0.178
7 Pair Networks FreeBSD 0:00:00 0.004 0.335 0.095 0.192 0.192
8 www.viawest.com Linux 0:00:00 0.013 0.430 0.012 0.239 0.240
9 Netcetera Linux 0:00:00 0.017 0.195 0.084 0.167 0.167
10 Swishmail FreeBSD 0:00:00 0.021 0.228 0.086 0.172 0.173

See full table

Choopa.com had the most reliable hosting company website in January 2019, responding to all of Netcraft's requests. The company offers cloud hosting, dedicated servers, colocation and managed services from four locations across the US, Europe and Asia. Choopa.com's primary data centre is located in Piscataway, New Jersey.

EveryCity, Bigstep, Hyve Managed Hosting and CWCS Managed Hosting made up the rest of the top five, with their sites also responding to all of Netcraft's requests last month. The top five sites are separated by their average connection time. EveryCity has appeared in the top 10 hosting company sites over 35 times, maintaining 99.9994% uptime over 4 years. Bigstep has now made six consecutive appearances in the top 10 and maintained 99.97% uptime over 5 years.

Seven of the top ten most reliable hosting company websites used the Linux operating system in January. FreeBSD appears twice in the top ten, with SmartOS also making an appearance.

Netcraft measures and makes available the response times of around twenty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in December 2018

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 EveryCity SmartOS 0:00:00 0.000 0.230 0.070 0.338 0.338
2 Bigstep Linux 0:00:00 0.000 0.233 0.071 0.146 0.146
3 Webair Linux 0:00:00 0.000 0.335 0.080 0.161 0.161
4 Hyve Managed Hosting Linux 0:00:00 0.000 0.170 0.081 0.162 0.162
5 CWCS Linux 0:00:00 0.000 0.293 0.083 0.160 0.160
6 Rackspace Linux 0:00:00 0.004 0.663 0.006 0.015 0.015
7 New York Internet (NYI) FreeBSD 0:00:00 0.004 0.540 0.063 0.125 0.125
8 www.dinahosting.com Linux 0:00:00 0.004 0.280 0.089 0.178 0.178
9 krystal.co.uk Linux 0:00:00 0.004 0.241 0.100 0.198 0.198
10 GoDaddy.com Inc Linux 0:00:00 0.008 0.433 0.007 0.021 0.022

See full table

EveryCity had the most reliable hosting company site in December 2018, with no failed requests and an average connection time of 70ms. EveryCity appeared eight times in the top 10 in 2018, and has maintained 99.9994% uptime over the last four years. The hosting company offers cloud hosting solutions and managed third-party services, with its primary data centre located in the heart of the City of London.

Four other hosting company sites also successfully responded to all of Netcraft's requests, and were ranked by their average connection times. In second place, Bigstep had an average connection time just a millisecond slower than EveryCity. Bigstep has maintained 99.97% uptime over the past five years. Webair, Hyve and CWCS complete the top five, with average connection times of 80ms, 81ms and 83ms.

Linux was the most popular operating system in December 2018, used by eight of the top 10 most reliable hosting company sites. SmartOS is used by EveryCity, which had the most reliable hosting company site. SmartOS is an open-source community fork of OpenSolaris designed specifically for cloud computing. FreeBSD also appears in the top 10 for December.

Netcraft measures and makes available the response times of around twenty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in November 2018

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 GoDaddy.com Inc Linux 0:00:00 0.000 0.448 0.006 0.020 0.021
2 EveryCity SmartOS 0:00:00 0.000 0.237 0.074 0.352 0.352
3 Hyve Managed Hosting Linux 0:00:00 0.000 0.179 0.076 0.153 0.153
4 Webair Linux 0:00:00 0.000 0.348 0.080 0.161 0.161
5 New York Internet (NYI) FreeBSD 0:00:00 0.005 0.554 0.064 0.128 0.128
6 Bigstep Linux 0:00:00 0.005 0.242 0.073 0.148 0.148
7 Swishmail FreeBSD 0:00:00 0.005 0.245 0.085 0.170 0.172
8 vXtream Ltd Linux 0:00:00 0.009 0.363 0.075 0.151 0.151
9 Netcetera Linux 0:00:00 0.009 0.206 0.088 0.180 0.180
10 ServerStack Linux 0:00:00 0.009 0.244 0.091 0.181 0.181

See full table

In November 2018, GoDaddy had the most reliable hosting company site, with zero failed requests and the fastest average connection time of 6ms. This is the second consecutive month and the fourth time in 2018 that GoDaddy has taken the top spot. GoDaddy provides a wide range of hosting and domain registration services, including its widely used website builder software, which provides customers with a simple way to create a web presence.

Also achieving zero failed requests this month were EveryCity, Hyve Managed Hosting and Webair, with the tie between them broken by their average connection times of 74ms, 76ms and 80ms respectively. EveryCity offers its own cloud hosting solutions, as well as managed third-party cloud hosting services, including AWS and Azure. Hyve offers fully managed colocation services in 35 worldwide locations and has appeared in the top ten for 20 of the past 24 months.

Linux is the most popular choice of operating system in the top 10 this month, used by seven of the ten sites. Among the remaining sites, FreeBSD appears twice and SmartOS once.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in October 2018

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 GoDaddy.com Inc Linux 0:00:00 0.004 0.481 0.005 0.017 0.018
2 Swishmail FreeBSD 0:00:00 0.004 0.248 0.084 0.167 0.170
3 Netcetera Linux 0:00:00 0.004 0.199 0.085 0.175 0.175
4 www.dinahosting.com Linux 0:00:00 0.004 0.306 0.091 0.182 0.182
5 vXtream Ltd Linux 0:00:00 0.008 0.322 0.072 0.145 0.145
6 One.com Linux 0:00:00 0.008 0.396 0.080 0.236 0.236
7 Rackspace Linux 0:00:00 0.013 0.712 0.006 0.014 0.015
8 Bigstep Linux 0:00:00 0.017 0.245 0.072 0.147 0.147
9 Webair Linux 0:00:00 0.017 0.355 0.080 0.161 0.162
10 ServerStack Linux 0:00:00 0.017 0.251 0.091 0.181 0.181

See full table

In October 2018, GoDaddy had the most reliable hosting company site, with a single failed request and the fastest average connection time of 5ms. GoDaddy's site has now appeared in the top 10 six times so far in 2018, and has topped the rankings three times in 2018. The Website Builder tool offered by GoDaddy is widely used, as seen in Netcraft's September Web Server Survey, and provides customers with a simple way to create a web presence.

Swishmail, Netcetera and dinahosting ranked second, third and fourth place, with their sites also only experiencing a single failed request. The tie is broken by their average connection times: 84ms, 85ms and 91ms. Swishmail is a provider of a range of email and web hosting services and returns to the top 10 for the 7th time in 2018.

Following in fifth and sixth place are vXtream Ltd and One.com, whose sites both failed to respond to two requests. Rackspace had the second fastest average connection time of 6ms but appears 7th in October due to 3 failed requests. Like GoDaddy, Rackspace has appeared in Netcraft's top 10 most reliable hosting company sites six times in 2018.

Linux continues to dominate the web server market as the most popular operating system and this is reflected in 9 of the top 10 hosting company sites being served by web-servers running Linux. FreeBSD also makes an appearance in second place.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in September 2018

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Rackspace Linux 0:00:00 0.000 0.732 0.007 0.018 0.018
2 EveryCity SmartOS 0:00:00 0.000 0.239 0.072 0.374 0.374
3 Bigstep Linux 0:00:00 0.000 0.257 0.072 0.145 0.145
4 vXtream Ltd Linux 0:00:00 0.000 0.252 0.075 0.151 0.151
5 CWCS Linux 0:00:00 0.000 0.303 0.083 0.161 0.161
6 ServerStack Linux 0:00:00 0.000 0.265 0.089 0.177 0.177
7 Pair Networks FreeBSD 0:00:00 0.000 0.377 0.091 0.182 0.182
8 GoDaddy.com Inc Linux 0:00:00 0.004 0.499 0.006 0.023 0.024
9 Hyve Managed Hosting Linux 0:00:00 0.004 0.187 0.074 0.149 0.149
10 krystal.co.uk Linux 0:00:00 0.013 0.239 0.105 0.211 0.212

See full table

In September 2018 Rackspace had the most reliable hosting company website, with zero failed requests and the second fastest average connection time of 7ms. This is the second time in 2018 that Rackspace has had the most reliable hosting company website, and the fifth time Rackspace has been in the top 10 in the same period. Rackspace provides a diverse range of managed cloud hosting solutions to customers around the globe, with data centres and offices in the US, Europe, Asia, and Australia.

Six other hosting companies' websites also responded to all of Netcraft's requests in September. EveryCity and Bigstep were ranked second and third with an average connection times of 71.8ms and 72.0ms respectively. EveryCity offers both its own cloud hosting solutions as well as managed third-party solutions. Fourth place was close behind, with vXtream achieving an average connection time of 75 ms.

GoDaddy, in eighth place, had the fastest average connection time of 6ms. krystal.co.uk returned to the top 10 for the first time since March 2017. Krystal is an independent UK-based hosting company and has the highest average Trustpilot score of any UK hosting company.

Linux is the most popular operating system among the top 10 this month, accounting for eight of the 10 sites. SmartOS makes an appearance in second place with EveryCity, and Pair Networks use FreeBSD.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in August 2018

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Bigstep Linux 0:00:00 0.000 0.245 0.072 0.145 0.145
2 CWCS Linux 0:00:00 0.000 0.294 0.079 0.156 0.156
3 Swishmail FreeBSD 0:00:00 0.000 0.248 0.082 0.165 0.166
4 ServerStack Linux 0:00:00 0.000 0.256 0.091 0.181 0.181
5 Pair Networks FreeBSD 0:00:00 0.000 0.367 0.091 0.183 0.183
6 Hyve Managed Hosting Linux 0:00:00 0.004 0.178 0.075 0.150 0.150
7 www.dinahosting.com Linux 0:00:00 0.004 0.303 0.091 0.183 0.183
8 GoDaddy.com Inc Linux 0:00:00 0.008 0.485 0.005 0.022 0.023
9 One.com Linux 0:00:00 0.008 0.346 0.057 0.171 0.171
10 vXtream Ltd Linux 0:00:00 0.008 0.240 0.075 0.150 0.150

See full table

Bigstep had the most reliable hosting company website in August 2018, with zero failed requests and an average connection time of 72ms. This is the third time Bigstep has been in the top 10 in 2018 so far. Bigstep offers "bare metal" cloud hosting from datacentres in the UK, USA and Romania; the service aims to provide the flexibility of cloud hosting but without the associated overhead and performance reductions of virtualization.

Taking second place, August marks the sixth time CWCS has appeared in the top 10 in 2018. CWCS advertises a 100% uptime guarantee and responded to all of our requests this month. The UK-based company offers a variety of web and managed hosting services from data centres in Nottingham.

Also making its sixth appearance in the top 10 this year, Swishmail placed as the third most reliable website. Swishmail offers both managed email & web hosting plans using FreeBSD servers running Qmail SMTP & Apache web-server software.

All of the top 5 hosting company websites had no failed requests this month, and so were ranked on average connection time, with ServerStack and Pair Networks taking 4th and 5th positions.

Linux was the most popular operating system, being used by 8 out of the top 10 most reliable hosting company sites in August, with FreeBSD appearing twice.

Netcraft measures and makes available the response times of around twenty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.