GoDaddy had the most reliable hosting company site in December 2019, with no failed requests and the fastest average connection time. In 2019, GoDaddy had one of the top 10 most reliable hosting company sites nine times. GoDaddy provides a wide range of hosting and domain registration services, including its widely used website builder software, which gives customers a simple way to create a web presence.

The top seven hosting company sites each responded to all of Netcraft's requests in December and are separated by average connection time. In second place, New York Internet (NYI) offers bare metal, cloud and colocation services in its US datacentres. Webair, which appeared in third place, provide a range of services including managed hosting solutions and high performance cloud environments, with colocation available in North America, Europe and Singapore. Hyve Managed Hosting appeared 10 times in the top 10 in 2019 and Pair Networks appeared 11 times.

Linux was the most popular operating system in December 2019, used by eight of the top 10 most reliable hosting company sites. FreeBSD appears in second place with New York Internet and SmartOS makes an appearance in ninth place with EveryCity.

Netcraft measures and makes available the response times of around twenty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Choopa.com had the most reliable hosting company website in November 2019, responding to all of Netcraft's requests with the fastest average connection time of 4ms. The company offers a range of services including cloud hosting, dedicated servers, colocation and managed services from four locations across the US, Europe and Asia.

EveryCity, ServerStack, Pair Networks and Hosting Plus also responded to all of Netcraft's requests in November and are ranked second to fifth respectively. These sites are separated by average connection time. EveryCity has now appeared in the top 10 eight times in 2019, boasting an uptime of 99.998% over the last five years. ServerStack has appeared for the past seven consecutive months and has 99.98% uptime since Netcraft started monitoring in October 2012.

Just as in October, Linux continues to dominate, powering eight of the top 10 sites. SmartOS makes an appearance in second place with EveryCity and FreeBSD powers New York Internet's site, in seventh place.

Netcraft measures and makes available the response times of around twenty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Rackspace had the most reliable hosting company site in October 2019, responding to all of Netcraft's requests with an average connection time of 4.79ms. This is the ninth time that Rackspace has appeared in the top 10 in 2019. Rackspace offers a range of managed dedicated and cloud hosting solutions from data centres in North and South America, Europe, Asia and Australasia.

Hyve Managed Hosting and ServerStack complete the top three, also responding to all of Netcraft's requests in October. Just as in September, the two providers' sites are separated by average connection time. Hyve's site had an average connection time of 83.87ms, and ServerStack's site average connection time was 83.99ms. Hyve Managed Hosting has appeared in the top 10 consecutively for the last seven months.

In eighth place, GoDaddy had the fastest average connection time of 4.56ms. GoDaddy provides a website builder tool that allows customers to build a web presence with simple tools.

Linux continues to be the predominantly used operating system, powering seven of the top ten sites. SmartOS appears with EveryCity and FreeBSD appears twice with Swishmail and New York Internet (NYI).

Netcraft measures and makes available the response times of around twenty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

New York Internet (NYI) had the most reliable hosting company website in September 2019, responding to all of Netcraft's requests. This is the fourth time NYI has appeared in the top 10 in 2019. NYI offers bare metal, cloud and colocation services in its US data centers, and recently expanded into the Chicago market with the acquisition of a new data center.

The next five hosting company sites also responded to all of our requests, and are separated in the ranking by their average connection time. Second-placed EveryCity has had 99.998% uptime since Netcraft started monitoring 5 years ago and is the only site Netcraft is monitoring that is powered by SmartOS.

Third place was close with ServerStack claiming the position with an average connection time of 83.6ms—just half a millisecond faster than Hyve Managed Hosting in fourth place. ServerStack has now appeared in the top 10 for five consecutive months.

In sixth place, Choopa.com failed to respond to a single request but had the fastest average connection time of 5.2ms. This was closely followed by Rackspace, with an average connection time of 5.5ms.

FreeBSD and SmartOS appear in first and second place in September, with New York Internet (NYI) and EveryCity. The eight hosting company sites that complete the top 10 are powered by Linux.

Netcraft measures and makes available the response times of around twenty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

GoDaddy had the most reliable hosting company site in August 2019, with no failed requests and the fastest average connection time of 4ms. This is the second time in three months that GoDaddy has had the most reliable hosting company site. GoDaddy provides a wide range of hosting and domain registration services with 9 global data centres.

The top six hosting company sites each responded to all of Netcraft's requests and are separated by their average connection time. CWCS appears in second place in August and has been in the top 10 for three consecutive months. Italy-based hosting company Aruba appeared in sixth place. Aruba uses renewable energy, including hydro-electric and solar energy, to provide power to its green data centres, ensuring these data centres are energy efficient with zero net carbon impact.

Despite the decline of FreeBSD, it continues to appear in the top 10, as it powers the hosting company site for New York Internet (NYI). Windows Server 2012 also makes an appearance, but Linux continues to dominate, powering eight of the top 10 sites.

Netcraft measures and makes available the response times of around twenty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

In July 2019 Rackspace had the most reliable hosting company site, with no failed requests and an average connection time of 5ms. Rackspace offers a range of managed dedicated and cloud hosting solutions from data centres in North and South America, Europe, Asia and Australasia. In the past six months, Rackspace has had the most reliable hosting company site three times and been in the top 10 each month.

Bigstep, ServerStack and Pair Networks complete the top four, each responding to all of Netcraft's requests in July. These companies are therefore ranked by their average connection time. Bigstep offers "bare metal" cloud hosting to provide the flexibility of cloud hosting but without the associated overhead and performance reductions of virtualization.

The six sites that complete the top 10 each failed to respond to a single request by Netcraft in July. GoDaddy came in fifth place with the fastest average connection time among all monitored providers of 4ms.

SmartOS and FreeBSD each make an appearance in the top 10 but Linux continues to dominate, powering eight of the top 10 sites in July.

Netcraft measures and makes available the response times of around twenty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.