Most Reliable Hosting Company Sites in January 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe Linux 0:00:00 0.004 0.151 0.012 0.025 0.031
2 XILO Communications Ltd. Linux 0:00:00 0.008 0.228 0.069 0.137 0.137
3 Netcetera Linux 0:00:00 0.008 0.073 0.085 0.173 0.173
4 GoDaddy.com Inc Linux 0:00:00 0.013 0.284 0.007 0.017 0.018
5 Qube Managed Services Linux 0:00:00 0.013 0.151 0.059 0.120 0.120
6 EveryCity SmartOS 0:00:00 0.013 0.090 0.065 0.130 0.130
7 Memset Linux 0:00:00 0.017 0.158 0.066 0.168 0.269
8 Swishmail FreeBSD 0:00:00 0.021 0.151 0.063 0.125 0.167
9 ServerStack Linux 0:00:00 0.021 0.133 0.066 0.132 0.132
10 INetU Linux 0:00:00 0.021 0.145 0.068 0.134 0.134

See full table

With just a single failed request, Datapipe had the most reliable hosting company site in January. It featured in the top ten for all but one month in 2015 and last topped the table in July.

In second place in January was XILO Communications Ltd with just two failed requests. XILO’s website has maintained 100% uptime over the past year, and 99.990% since October 2011. XILO’s servers are located in Maidenhead, just outside London, and use XILO’s own network hardware.

Netcetera came in third place, also with just two failed requests, albeit with a slightly longer average connection time. Netcetera is based on the Isle of Man and has recently expanded its Dataport data centre where it offers carbon neutral shared, dedicated, and cloud hosting, as well as co-location options.

GoDaddy reached fourth place in January, marking its eighth consecutive appearance in the top ten. Since June, GoDaddy has maintained an impressive average connection time of just under eight milliseconds, with no single month's average being more than nine milliseconds.

As it did through the entirety of 2015, Linux has once again dominated as the most commonly used operating system amongst the top ten hosting company websites. The only two companies in January’s table not using Linux to host their websites are Swishmail (FreeBSD) and EveryCity (SmartOS).

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in December 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 EveryCity SmartOS 0:00:00 0.000 0.093 0.064 0.128 0.128
2 Lightcrest unknown 0:00:00 0.004 0.276 0.006 0.023 0.027
3 One.com Linux 0:00:00 0.004 0.203 0.037 0.105 0.105
4 Memset Linux 0:00:00 0.004 0.153 0.064 0.157 0.245
5 ServerStack Linux 0:00:00 0.004 0.125 0.067 0.135 0.135
6 Netcetera Linux 0:00:00 0.004 0.075 0.084 0.171 0.171
7 Codero Citrix Netscaler 0:00:00 0.004 0.177 0.092 0.189 0.381
8 GoDaddy.com Inc Linux 0:00:00 0.008 0.264 0.007 0.018 0.018
9 Datapipe Linux 0:00:00 0.008 0.145 0.012 0.024 0.031
10 Swishmail FreeBSD 0:00:00 0.008 0.144 0.062 0.125 0.168

See full table

EveryCity had the most reliable hosting company site in December 2015. Despite moving into new offices, its website was the only one to respond to all of Netcraft's requests. EveryCity has maintained its 100% uptime record throughout 2015, and has made it into the top ten 11 times during the year. It also had the most reliable hosting company site in May.

In second place in December was Lightcrest, which also appeared in the top ten in November. It experienced only one failed request, with an impressively fast average connection time of 6 milliseconds. Lightcrest operates its cloud services using its own Kahu Compute Fabric infrastructure, without outsourcing any components to third-party cloud providers.

In third place – also with a single failed request, but with a slower average connection time – was One.com. Established in 2002, One.com now has over 270 employees with companies registered in Denmark, India and Dubai.

Six of December's top ten hosting company sites ran on Linux operating systems, while Swishmail used FreeBSD, Codero used a Citrix Netscaler device, and EveryCity used SmartOS. The latter is a community fork of OpenSolaris, featuring the ZFS file system, DTrace dynamic tracing, kernel-based virtual machines and Solaris Zones operating system-level virtualisation.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in November 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 One.com Linux 0:00:00 0.000 0.211g 0.035 0.100 0.100
2 GoDaddy.com Inc Linux 0:00:00 0.009 0.258 0.008 0.019 0.020
3 Datapipe Linux 0:00:00 0.009 0.145 0.012 0.025 0.031
4 XILO Communications Ltd. Linux 0:00:00 0.009 0.213 0.063 0.126 0.126
5 EveryCity SmartOS 0:00:00 0.009 0.094 0.065 0.131 0.131
6 Anexia Linux 0:00:00 0.009 0.191 0.083 0.169 0.169
7 Hivelocity Linux 0:00:00 0.009 0.174 0.087 0.174 0.174
8 Lightcrest unknown 0:00:00 0.013 0.278 0.007 0.019 0.023
9 INetU Linux 0:00:00 0.013 0.146 0.066 0.131 0.131
10 ServerStack Linux 0:00:00 0.013 0.130 0.066 0.132 0.132

See full table

One.com topped the table after successfully responding to all of Netcraft's requests in November. It last appeared in the top 10 in June 2015 when it placed ninth. The Denmark-based company offers shared hosting packages — all of which include unlimited traffic — from data centres operated by Interxion.

After having the most reliable hosting company site for the past three months, GoDaddy narrowly missed the top spot in November. Although five other sites also had two failed requests, GoDaddy's site is placed second based on its faster average connection time of 8ms.

Also with just two failed requests, Datapipe placed third in November. Datapipe has appeared in all but one of the top 10 lists in 2015 and has maintained a 100% uptime record for more than nine years. For the seventh time, Datapipe was recognised as one of New Jersey's 50 fastest growing companies, after a year that included the acquistion of GoGrid and DualSpark.

The top 10 is once again dominated by websites using Linux, which is used by eight of the top 10 sites. EveryCity, the only site that has been in the top 10 for every month of this year so far, uses SmartOS. Microsoft Windows is absent from the list for the fifth consecutive month.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in October 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 GoDaddy.com Inc Linux 0:00:00 0.000 0.255 0.007 0.019 0.019
2 Swishmail FreeBSD 0:00:00 0.000 0.153 0.062 0.123 0.166
3 XILO Communications Ltd. Linux 0:00:00 0.000 0.224 0.063 0.126 0.126
4 Datapipe Linux 0:00:00 0.004 0.156 0.012 0.025 0.032
5 Qube Managed Services Linux 0:00:00 0.004 0.148 0.043 0.088 0.088
6 EveryCity SmartOS 0:00:00 0.004 0.092 0.066 0.133 0.133
7 Anexia Linux 0:00:00 0.004 0.187 0.085 0.171 0.172
8 Hivelocity Hosting Linux 0:00:00 0.004 0.185 0.091 0.181 0.181
9 Bigstep Linux 0:00:00 0.013 0.160 0.060 0.122 0.122
10 Memset Linux 0:00:00 0.013 0.157 0.063 0.160 0.246

See full table

For the third month in a row, GoDaddy has had the most reliable hosting company site. It responded to every availability request made by Netcraft throughout October, with an average connection time of just 7 milliseconds. This is the sixth time this year that GoDaddy has featured in the top ten.

On 29 October, GoDaddy announced a new 'best-in-class' partner offer with AdAgility for customers of its GoDaddy Pro programme. This additional feature allows web designers and developers to take greater control over the advertising content on their sites.

Swishmail has risen to second place for reliability this month. This is now its third appearance in the top ten since January, with the last appearance—in July—placing it tenth. Like GoDaddy, Swishmail responded to all of the availability requests made by Netcraft throughout October; however, the average connection time sat higher at 62 milliseconds.

XILO Communications Ltd. saw a return to the top three most reliable hosting companies this month for the first time since January. Like GoDaddy and Swishmail, 100% of the availability requests made by Netcraft received a response. With an average connection time of 63 milliseconds, this makes it the eighth time this year that XILO Communications Ltd. has made it into the top ten.

Yet again, the table this month is dominated by Linux, which is used by eight of the top ten sites. EveryCity uses the SmartOS community fork of OpenSolaris, while Swishmail uses the FreeBSD operating system. This is now the fourth month in a row where Microsoft Windows has been completely absent from the top ten.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in September 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 GoDaddy.com Inc Linux 0:00:00 0.000 0.256 0.008 0.019 0.019
2 Datapipe Linux 0:00:00 0.004 0.164 0.012 0.025 0.032
3 Qube Managed Services Linux 0:00:00 0.004 0.150 0.044 0.089 0.089
4 XILO Communications Ltd. Linux 0:00:00 0.009 0.224 0.064 0.128 0.129
5 Memset Linux 0:00:00 0.013 0.159 0.065 0.158 0.248
6 EveryCity SmartOS 0:00:00 0.018 0.100 0.067 0.133 0.134
7 Anexia Linux 0:00:00 0.018 0.191 0.086 0.174 0.174
8 Pickaweb Linux 0:00:00 0.026 0.305 0.010 0.168 0.169
9 Hyve Managed Hosting Linux 0:00:00 0.031 0.110 0.063 0.127 0.128
10 Pair Networks FreeBSD 0:00:00 0.031 0.241 0.070 0.141 0.141

See full table

For the second month in a row, GoDaddy had the most reliable hosting company website. Throughout September, it was the only company to respond to all of Netcraft's requests, with an average connection time of only 8 milliseconds. This is the fifth time this year that GoDaddy has been in the top ten.

GoDaddy recently added new features to its GoDaddy Pro programme, which has grown to more than 50,000 members since its launch in June. Aimed at web designers and developers, it allows members to manage clients and clients' products, offering discounts of at least 30%.

Datapipe had the second most reliable hosting company website in September, with just a single failed request. Datapipe came first in July, and August was the only month so far this year when it was absent from the top ten.

On 9 September 2015, Datapipe announced that it had acquired DualSpark – an Amazon Web Services assessment, automation and migration company, which was founded by former AWS managers. Datapipe hopes to use DualSpark's DevOps and automation expertise to bring increased levels of support to its cloud clients.

Qube Managed Services ranked third in September, also with only one failed request, but with a marginally longer average connection time than Datapipe. Qube's site has appeared in the top ten for all but two months so far in 2015, making this its seventh appearance.

Linux dominates the chart this month, being used by eight of the top ten sites, and all of the top five. EveryCity uses the SmartOS community fork of OpenSolaris, while Pair Networks uses the FreeBSD operating system. This is the third month in a row where Microsoft Windows has been completely absent from the top ten.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in August 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 GoDaddy.com Inc Linux 0:00:00 0.004 0.235 0.008 0.019 0.020
2 Qube Managed Services Linux 0:00:00 0.004 0.149 0.047 0.097 0.097
3 ServerStack Linux 0:00:00 0.004 0.131 0.066 0.133 0.133
4 Pair Networks FreeBSD 0:00:00 0.004 0.239 0.070 0.142 0.142
5 Anexia Linux 0:00:00 0.004 0.191 0.083 0.169 0.169
6 XILO Communications Ltd. Linux 0:00:00 0.008 0.218 0.063 0.125 0.125
7 INetU Linux 0:00:00 0.008 0.128 0.066 0.135 0.135
8 Hyve Managed Hosting Linux 0:00:00 0.013 0.113 0.061 0.122 0.123
9 EveryCity SmartOS 0:00:00 0.013 0.098 0.067 0.134 0.134
10 www.dinahosting.com Linux 0:00:00 0.013 0.274 0.084 0.169 0.169

See full table

GoDaddy had the most reliable company website in August, responding successfully to all but one of Netcraft's requests. This marks GoDaddy's third consecutive appearance in the top 10 in 2015, and the first time it has topped the charts this year. GoDaddy has recently added a number of new features to GoDaddy Online Store, which makes it simpler for online merchants to build ecommerce sites. These features include integration with Shippo as well as GoDaddy Email Marketing.

Qube, Serverstack, Pair Networks, and Anexia also had only one failed request each this month, placing second, third, fourth, and fifth respectively based on the average connection time. This is Pair Networks' first appearance in the top 10 this year. Pittsburgh-based Pair Networks is also the only site running FreeBSD this month.

Linux remains the most common choice of operating system, powering 8 of the 10 sites. This is the second consecutive month without any sites powered by Windows appearing in the top 10.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.