Most Reliable Hosting Company Sites in October 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Qube Managed Services Linux 0:00:00 0.000 0.153 0.059 0.122 0.122
2 One.com Linux 0:00:00 0.008 0.208 0.038 0.112 0.112
3 Hyve Managed Hosting Linux 0:00:00 0.013 0.104 0.058 0.123 0.123
4 ServerStack Linux 0:00:00 0.013 0.132 0.061 0.124 0.124
5 CWCS Linux 0:00:00 0.013 0.214 0.071 0.170 0.170
6 Datapipe Linux 0:00:00 0.017 0.149 0.012 0.024 0.031
7 Webair Internet Development Linux 0:00:00 0.017 0.160 0.052 0.105 0.107
8 Pickaweb Linux 0:00:00 0.021 0.141 0.005 0.154 0.154
9 SimpleServers Linux 0:00:00 0.021 0.126 0.005 0.155 0.155
10 XILO Communications Ltd. Linux 0:00:00 0.021 0.234 0.067 0.136 0.136

See full table

Qube Managed Services had the most reliable hosting company site in October, successfully responding to every request we made during the month. Qube has been in the top ten for eight months so far this year. Qube recently selected Epsilon to deliver its CloudLX connectivity platform, which will offer its customers direct access to on-demand Ethernet services.

One.com took second place in October with just two failed requests. This managed hosting provider was recently awarded Editor's Choice by Netzsieger's 2016 hosting comparison for its product coverage, performance, security, and support.

Hyve Managed Hosting came in third place with just three failed requests in October. This UK-based hosting provider specialises in mission-critical hosting, which is reflected in their 100% uptime since we started monitoring www.hyve.com in July. Fourth-place ServerStack and fifth-place CWCS also had three failed requests in October, with the tie being broken using the average connect time.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in September 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe Linux 0:00:00 0.013 0.149 0.012 0.025 0.031
2 Memset Linux 0:00:00 0.018 0.155 0.063 0.187 0.315
3 krystal.co.uk Linux 0:00:00 0.022 0.144 0.073 0.152 0.153
4 www.viawest.com Linux 0:00:00 0.026 0.300 0.005 0.199 0.199
5 EveryCity unknown 0:00:00 0.026 0.113 0.069 0.142 0.142
6 Netcetera unknown 0:00:00 0.026 0.095 0.083 0.169 0.169
7 Anexia Linux 0:00:00 0.026 0.213 0.083 0.180 0.180
8 Pair Networks FreeBSD 0:00:00 0.031 0.246 0.069 0.142 0.142
9 Multacom Linux 0:00:00 0.031 0.196 0.101 0.204 0.347
10 XILO Communications Ltd. Linux 0:00:00 0.035 0.228 0.066 0.138 0.138

See full table

Datapipe retained the top spot in September, successfully responding to all but three requests. Datapipe has been in the top ten for eight of the last nine months and has a 100% uptime record over the last ten years. In August, Datapipe announced its acquisition of UK managed cloud services provider Adapt, a move intended to further strengthen its European presence.

Memset took second place with four failed requests. Memset was the UK's first accredited carbon-neutral web host. In July, Memset won the Best Dedicated Hosting Award at the ISPA Awards for the second year running. The judges were impressed by Memset's response times, technical support, carbon neutrality, and by Memset having adopted IPv6 as standard.

In third place with five failed requests is Krystal, a UK-based hosting provider boasting 100% SSD hosting.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in August 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe Linux 0:00:00 0.000 0.134 0.012 0.024 0.030
2 EveryCity SmartOS 0:00:00 0.008 0.100 0.065 0.131 0.131
3 Qube Managed Services Linux 0:00:00 0.013 0.129 0.059 0.119 0.119
4 CWCS Linux 0:00:00 0.013 0.197 0.071 0.147 0.147
5 Netcetera Linux 0:00:00 0.029 0.084 0.082 0.168 0.168
6 Aruba Windows Server 2012 0:00:00 0.034 0.186 0.083 0.175 0.175
7 Lightcrest unknown 0:00:00 0.042 0.142 0.012 0.029 0.051
8 Pair Networks FreeBSD 0:00:00 0.042 0.226 0.069 0.138 0.138
9 ServerStack Linux 0:00:00 0.046 0.112 0.061 0.122 0.122
10 XILO Communications Ltd. Linux 0:00:00 0.046 0.204 0.068 0.134 0.134

See full table

Returning to the top spot for the fourth time this year was Datapipe, without a single failed request, and an average connection time of just 0.012 seconds. Datapipe has managed to feature in the top ten for seven out of eight months so far this year and has maintained a 100% uptime record over the past ten years. In July, Datapipe announced an expansion of its presence in Europe with the opening of a new data centre in Moscow, becoming its 21st data centre worldwide.

In second place with just two failed requests was EveryCity, ranking in the top ten for a third consecutive month, and making its fourth appearance in the top ten this year. Based in London, EveryCity specialises in managed cloud hosting, and has maintained a 100% uptime over the last 6 months.

Third place this month goes to Qube Managed Services, who narrowly beat CWCS with the same number of failed requests but faster connection time. Placing in the top ten for the third month in a row, Qube has data centres in London, New York, and Zurich, offering cloud services, managed services, and colocation.

Linux continues to be the predominantly used operating system, powering six of the top ten company sites. However for the first time since June 2015, one of the top 10 was running on Windows.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in July 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 XILO Communications Ltd. Linux 0:00:00 0.008 0.206 0.065 0.131 0.131
2 Hyve Managed Hosting Linux 0:00:00 0.013 0.086 0.059 0.122 0.122
3 EveryCity SmartOS 0:00:00 0.013 0.107 0.063 0.125 0.125
4 Qube Managed Services Linux 0:00:00 0.017 0.135 0.059 0.118 0.118
5 ServerStack Linux 0:00:00 0.017 0.120 0.062 0.124 0.124
6 Webair Internet Development Linux 0:00:00 0.025 0.147 0.053 0.105 0.107
7 Datapipe Linux 0:00:00 0.029 0.140 0.011 0.024 0.030
8 Memset Linux 0:00:00 0.034 0.146 0.062 0.197 0.322
9 Swishmail FreeBSD 0:00:00 0.038 0.140 0.059 0.118 0.159
10 CWCS Linux 0:00:00 0.038 0.198 0.073 0.146 0.147

See full table

XILO Communications Ltd has moved up the table to become the most reliable hosting company site in July, with only two failed requests. This is the sixth time this year that XILO has appeared in the top ten, including two second places. XILO offers services from shared hosting to dedicated servers and operates from the UK.

Second place for July went to Hyve Managed Hosting, with only three failed requests and an average connect time of 0.059 seconds. Also based in the UK, Hyve Managed Hosting offers a wide range of cloud based hosting solutions, and has recently become a hosting partner for the Kentico CMS.

Third place was taken by EveryCity, with a marginally slower average connect time than Hyve of 0.063 seconds. This is the second time that EveryCity has made it into the top ten since its ISO27001 accreditation in March, and its 2-year uptime now stands at 99.998%.

After measurement from multiple geographical locations, UK-based organisations took the top four spots for July. The absence of Windows operating systems from the top ten has also continued, with the last appearance being in June 2015.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in June 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Pair Networks FreeBSD 0:00:00 0.004 0.231 0.067 0.137 0.137
2 Netcetera Linux 0:00:00 0.004 0.087 0.080 0.163 0.163
3 Lightcrest unknown 0:00:00 0.009 0.252 0.005 0.017 0.034
4 GoDaddy.com Inc Linux 0:00:00 0.009 0.202 0.012 0.031 0.031
5 Qube Managed Services Linux 0:00:00 0.009 0.131 0.057 0.116 0.116
6 XILO Communications Ltd. Linux 0:00:00 0.009 0.205 0.063 0.126 0.126
7 Kattare Internet Services Citrix Netscaler 0:00:00 0.009 0.498 0.117 0.230 0.231
8 New York Internet FreeBSD 0:00:00 0.013 0.552 0.037 0.077 0.297
9 Swishmail FreeBSD 0:00:00 0.013 0.137 0.059 0.118 0.159
10 EveryCity SmartOS 0:00:00 0.013 0.106 0.060 0.121 0.121

See full table

Pair Networks had the most reliable hosting company site in June, with only one failed request. Pair Networks was founded in 1995, putting it among the oldest web hosting companies. Its custom-built data centre is based in Pittsburgh, where it provides a range of premium hosting services.

In second place this month, Netcetera also had just one failed request but with a slightly longer average connection time. Netcetera provides carbon-neutral shared, dedicated, and cloud hosting from its Dataport data centre on the Isle of Man, and recently partnered with vCita LiveSite to offer document sharing, appointment scheduling and online payments.

With two failed requests, Lightcrest took third place. Lightcrest operates its cloud services using its own Kahu Compute Fabric infrastructure, without outsourcing any components to third-party cloud providers. Since Netcraft began monitoring its site in September 2014, Lightcrest has maintained a 99.97% uptime record.

Four of June's top ten hosting company sites ran on Linux operating systems, with a further three using FreeBSD. Also appearing were Citrix Netscaler and SmartOS, powering one site each. Windows operating systems have now been absent from the top ten for a full year, last appearing in June 2015.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in May 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe Linux 0:00:00 0.004 0.142 0.012 0.024 0.030
2 XILO Communications Ltd. Linux 0:00:00 0.008 0.206 0.064 0.127 0.127
3 GoDaddy.com Inc Linux 0:00:00 0.013 0.226 0.016 0.037 0.037
4 Anexia Linux 0:00:00 0.013 0.180 0.088 0.186 0.186
5 One.com Linux 0:00:00 0.017 0.201 0.037 0.108 0.108
6 dinahosting Linux 0:00:00 0.017 0.230 0.083 0.165 0.165
7 ServerStack Linux 0:00:00 0.025 0.112 0.064 0.129 0.129
8 Aspserveur Linux 0:00:00 0.025 0.301 0.077 0.327 0.484
9 LeaseWeb Linux 0:00:00 0.029 0.303 0.028 0.055 0.055
10 Webair Internet Development Linux 0:00:00 0.029 0.156 0.054 0.108 0.109

See full table

May is the second month in a row that Datapipe has had the most reliable hosting company site. Its own site once again has lived up to its 100% Network Uptime Guarantee, as has been the case during over 10 years of monitoring by Netcraft. Datapipe has 25 data centres globally including locations in key technology and financial hubs: New York, Silicon Valley, London, and Hong Kong.

In second place in May was XILO Communications Ltd with just two failed requests. XILO’s website has maintained 100% uptime over the past two years, and 99.990% since October 2011. XILO offers services from shared hosting to dedicated servers and operate from the UK.

GoDaddy reached third place in May, marking its twelfth consecutive appearance in the top 10. Since May 2015, GoDaddy has had excellent connection times ranging from 5-16ms. GoDaddy recently enhanced its offering to small businesses by acquiring FreedomVoice, a cloud VOIP provider, with the aim of accelerating the delivery of communications services.

During May, Anexia ranked fourth in our top 10 and had just three failed requests. It was narrowly beaten by GoDaddy who had the same number of failed requests but a faster connection time. Anexia also placed impressively in the Inc. 5000 Europe, ranking as the 517th fastest growing company in Europe.

For the second time in 2016, all of the top 10 hosting company websites were powered by Linux. The last time a site using Windows appeared in the top 10 was June 2015

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.