Most Reliable Hosting Company Sites in March 2018

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Rackspace Linux 0:00:00 0.000 0.690 0.022 0.051 0.051
2 XILO Communications Ltd. Linux 0:00:00 0.000 0.318 0.071 0.142 0.143
3 Webair Linux 0:00:00 0.000 0.355 0.081 0.161 0.161
4 Hyve Managed Hosting Linux 0:00:00 0.000 0.194 0.082 0.664 0.665
5 CWCS Linux 0:00:00 0.000 0.332 0.116 0.220 0.220
6 New York Internet FreeBSD 0:00:00 0.004 0.579 0.060 0.125 0.125
7 EveryCity SmartOS 0:00:00 0.004 0.240 0.071 0.317 0.317
8 vXtream Ltd Linux 0:00:00 0.004 0.243 0.076 0.153 0.153
9 Memset Linux 0:00:00 0.004 0.246 0.083 0.165 0.165
10 Swishmail FreeBSD 0:00:00 0.004 0.253 0.085 0.171 0.173

See full table

Rackspace had the most reliable hosting company website in March 2018, with no failed requests and an average connection time of 22ms—the quickest amongst the top ten. Rackspace provides a diverse range of managed cloud hosting solutions to customers around the globe, with data centres and offices in the US, Europe, Asia, and Australia.

Four other hosting company sites also successfully responded to all requests this month, with the tie broken by average connection time. XILO Communications takes second place with a 71ms average connection time. XILO Communications has maintained 99.99% uptime over 5 years, and has appeared in the top ten in each of the first three months of 2018.

Third and fourth place positions were extremely close, with a difference of just 1ms in the sites' average connection times separating them. Webair came in third place, with an 81ms average connection time. Webair provides managed cloud services from its data centres in New York, Los Angeles, Montreal, and Amsterdam.

Hyve Managed Hosting's site takes fourth place with an average connection time of 82ms. Hyve continues its top ten streak, now having had its site in the top ten for 14 consecutive months. Hyve operates its services from 18 different data centres worldwide and has maintained 100% uptime since Netcraft began monitoring it in June 2016. CWCS takes fifth place with a connection time of 116ms, also with no failed requests.

Linux is the most popular operating system among the top ten this month, accounting for seven of the top ten sites. FreeBSD makes a couple of appearances, with SmartOS making a single appearance.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in February 2018

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 EveryCity SmartOS 0:00:00 0.000 0.244 0.069 0.316 0.317
2 XILO Communications Ltd. Linux 0:00:00 0.000 0.315 0.070 0.139 0.140
3 ServerStack Linux 0:00:00 0.000 0.260 0.086 0.173 0.173
4 New York Internet FreeBSD 0:00:00 0.005 0.575 0.045 0.092 0.092
5 vXtream Ltd Linux 0:00:00 0.005 0.246 0.076 0.154 0.154
6 Hyve Managed Hosting Linux 0:00:00 0.005 0.188 0.085 0.538 0.538
7 Swishmail FreeBSD 0:00:00 0.005 0.255 0.085 0.170 0.171
8 Pair Networks FreeBSD 0:00:00 0.005 0.380 0.095 0.189 0.189
9 Memset Linux 0:00:00 0.009 0.252 0.083 0.166 0.166
10 www.dinahosting.com Linux 0:00:00 0.009 0.302 0.093 0.186 0.186

See full table

The most reliable hosting company website this month belongs to EveryCity, with no failed requests and a speedy average connection time of just 69ms. EveryCity, which has maintained 100% uptime over the past two years, offers its own cloud hosting solutions, as well as managed third-party cloud hosting services, including AWS and Azure.

Two other hosting company sites also successfully responded to each of Netcraft's requests this month, and were therefore ranked according to their average connection times. Second place was earned by XILO Communications, which was, on average, only a millisecond slower than first-place EveryCity. XILO Communications has maintained a 99.99% uptime over 5 years. Third place goes to ServerStack with an average connection time of 86ms and 99.98% uptime over 5 years.

Hyve Managed Hosting continues its top-ten streak, making February 2018 the 13th consecutive month its website has appeared in the top ten most reliable hosting company sites table. Hyve has maintained a consistent 100% uptime since Netcraft began monitoring its site in July 2016.

Linux is the most popular operating system this month, being used by six of the top ten most reliable hosting company sites. FreeBSD makes three appearances. SmartOS — a specifically cloud-oriented platform based on OpenSolaris and Linux KVM virtualisation — is the OS of choice for EveryCity, which had the most reliable website this month.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in January 2018

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 ServerStack Linux 0:00:00 0.000 0.126 0.060 0.118 0.118
2 vXtream Ltd Linux 0:00:00 0.006 0.135 0.053 0.107 0.107
3 XILO Communications Ltd. Linux 0:00:00 0.006 0.184 0.059 0.118 0.118
4 Memset Linux 0:00:00 0.006 0.146 0.067 0.133 0.133
5 Pair Networks FreeBSD 0:00:00 0.006 0.249 0.067 0.135 0.135
6 CWCS Linux 0:00:00 0.006 0.203 0.123 0.201 0.201
7 Bigstep Linux 0:00:00 0.011 0.155 0.059 0.121 0.121
8 www.arvixe.com Linux 0:00:00 0.011 0.145 0.081 0.167 0.167
9 ReliableServers.com Linux 0:00:00 0.017 0.312 0.009 0.160 0.160
10 Hyve Managed Hosting Linux 0:00:00 0.017 0.092 0.056 0.116 0.116

See full table

ServerStack had the most reliable hosting company website in January 2018, with the only site to respond successfully to each of Netcraft's requests. Its website appeared in the top 10 five times in 2017, and a total of 46 times since its inclusion in 2012. The hosting company, which operates three data centres in the US and Europe, provides managed hosting and was co-founded by brothers Moisey and Ben Uretsky, who later went on to start cloud provider DigitalOcean.

The next five hosting company sites each had only a single failed request, with the tie being broken by average connect time. Of these five, vXtream's Qube site had the quickest average connect time (53ms), earning it second place. vXtream, which recently acquired Qube, offers managed hosting, colocation, and cloud-based solutions from data centres in Zurich, London and New York. Its website, qubenet.net, has appeared in the top 10 a total of ten times in 2017. The sites belonging to XILO, Memset, pair Networks, and CWCS were ranked 3rd, 4th, 5th, and 6th according to their average connect times.

Hyve Managed Hosting's site continues its top 10 streak, now having been amongst the top 10 most reliable hosting company sites for 12 consecutive months. It claims 10th place this month, with three failed requests but a fast response time. Hyve's website has sustained a 100% uptime record since Netcraft began monitoring it in 2016.

Linux is the most popular operating system this month, being used by nine of the top ten hosting companies. FreeBSD also makes an appearance as Pair Networks's OS of choice.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in December 2017

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 One.com Linux 0:00:00 0.000 0.165 0.037 0.110 0.110
2 Swishmail FreeBSD 0:00:00 0.000 0.121 0.055 0.110 0.156
3 Bigstep Linux 0:00:00 0.000 0.135 0.071 0.147 0.147
4 Multacom Linux 0:00:00 0.000 0.156 0.090 0.180 0.316
5 www.viawest.com Linux 0:00:00 0.005 0.249 0.008 0.189 0.189
6 New York Internet FreeBSD 0:00:00 0.005 0.278 0.022 0.047 0.047
7 ServerStack Linux 0:00:00 0.005 0.105 0.063 0.125 0.125
8 Pair Networks FreeBSD 0:00:00 0.005 0.225 0.066 0.134 0.134
9 Hyve Managed Hosting Linux 0:00:00 0.005 0.076 0.067 0.140 0.140
10 www.dinahosting.com Linux 0:00:00 0.005 0.186 0.090 0.181 0.181

See full table

One.com had the most reliable hosting company website in December 2017, successfully responding to all requests made by Netcraft. This is their third time claiming the top spot in 2017, with a total of nine appearances in the top ten in 2017. Founded in 2002, One.com has since established a global presence with offices in eleven countries around the world and services offered in fourteen languages.

Swishmail also responded to all of Netcraft's requests, but came in second due to a slightly slower average connect time. Swishmail made six appearances in the top ten in 2017, including a first place ranking in August. Swishmail offers business email solutions in a variety of plans, all of which come with a 30 day unconditional guarantee.

Hyve Managed Hosting had the most appearances in the top ten in 2017. They placed every month except January, and are currently on an impressive eleven-month streak. Hyve's site has had a 100% uptime record since Netcraft started monitoring it in 2016.

Linux is the most popular choice of operating system this month with seven of the top-ten hosting companies using it. FreeBSD is second most popular with three appearances.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in November 2017

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Webair Linux 0:00:00 0.000 0.145 0.048 0.095 0.097
2 Swishmail FreeBSD 0:00:00 0.000 0.138 0.055 0.110 0.156
3 vXtream Ltd Linux 0:00:00 0.005 0.148 0.066 0.132 0.132
4 Hyve Managed Hosting Linux 0:00:00 0.005 0.093 0.068 0.141 0.141
5 Pair Networks FreeBSD 0:00:00 0.005 0.236 0.073 0.144 0.144
6 Bigstep Linux 0:00:00 0.005 0.142 0.075 0.151 0.151
7 Netcetera Linux 0:00:00 0.005 0.096 0.089 0.180 0.180
8 CWCS Linux 0:00:00 0.005 0.217 0.150 0.231 0.231
9 New York Internet FreeBSD 0:00:00 0.010 0.289 0.024 0.048 0.049
10 One.com Linux 0:00:00 0.010 0.187 0.037 0.110 0.110

See full table

Both Webair and Swishmail responded to all of our requests in November 2017, but the faster average connect time for Webair means it takes the top spot. Webair is a US-based provider of fully managed hosting solutions and has appeared in the top ten a total of seven times in 2017, also taking the top spot in May. Swishmail, a provider of email and web hosting solutions using FreeBSD, has appeared in the top ten five times in 2017.

The six websites ranking third to eighth each failed to respond to only a single request in November. vXtream and Hyve (in third and fourth places) have both made their tenth appearances in the top ten in 2017 - vXtream was absent only in March, while Hyve narrowly missed out by ranking 11th in January. London based vXtream recently acquired Qube Managed Services contracts and infrastructure including presence in datacentres in London, New York and Zurich. Hyve places fourth with an average connect time of 68ms, 2ms slower than vXtream, it offers fully managed cloud hosting from datacentres in the UK, US and China.

Pair Networks owns its own datacentre in Pittsburgh and also offers space in the datacentre of a partner in Denver, it is one of the three websites in the top ten to be run on FreeBSD.

Linux is once again the most prevalent operating system in use for the top ten websites, with seven of the ten websites using it. FreeBSD is the operating system of choice for the remaining three.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in October 2017

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 www.viawest.com Linux 0:00:00 0.000 0.273 0.005 0.200 0.201
2 vXtream Ltd Linux 0:00:00 0.000 0.137 0.058 0.117 0.117
3 Hyve Managed Hosting Linux 0:00:00 0.000 0.088 0.060 0.126 0.126
4 ServerStack Linux 0:00:00 0.000 0.119 0.063 0.125 0.125
5 Rackspace F5 0:00:00 0.000 0.161 0.074 0.150 0.150
6 One.com Linux 0:00:00 0.004 0.192 0.038 0.108 0.108
7 XILO Communications Ltd. Linux 0:00:00 0.004 0.216 0.066 0.132 0.132
8 Webair Linux 0:00:00 0.009 0.141 0.052 0.104 0.106
9 Memset Linux 0:00:00 0.009 0.144 0.062 0.234 0.362
10 EveryCity SmartOS 0:00:00 0.009 0.106 0.066 0.305 0.306

See full table

ViaWest had the most reliable hosting company website in October 2017, successfully responding to all of Netcraft's requests with an average connect time of just 5 milliseconds. This is ViaWest's third appearance in the top-ten this year, and its first time in the number-one spot. ViaWest was acquired by Peak 10 Inc. in August, and now operates as the combined company Peak 10 + ViaWest. It boasts 40 data centers connected by a 100 Gigabit core network backbone.

vXtream and Hyve came in second and third respectively. Both sites successfully responded to all of Netcraft's requests, but vXtream clinched second place with a marginally quicker average connect time of 58 milliseconds. Both companies are on a top-ten streak: vXtream appearing every month since April, and Hyve appearing every month since February.

ServerStack and Rackspace also had no failed requests this month, placing fourth and fifth based on their average connect time. ServerStack's site has had a 100% uptime record over the past two years, and has appeared in Netcraft's monthly most reliable hosting company sites more than 40 times since 2012. Serverstack operates three data centers across the US and Europe, and offers a 100% uptime SLA.

Linux remains the most popular choice of operating system, with eight of this month's top-ten hosting companies using it. F5 and SmartOS also make an appearance.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.