Most Reliable Hosting Company Sites in August 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe Linux 0:00:00 0.000 0.134 0.012 0.024 0.030
2 EveryCity SmartOS 0:00:00 0.008 0.100 0.065 0.131 0.131
3 Qube Managed Services Linux 0:00:00 0.013 0.129 0.059 0.119 0.119
4 CWCS Linux 0:00:00 0.013 0.197 0.071 0.147 0.147
5 Netcetera Linux 0:00:00 0.029 0.084 0.082 0.168 0.168
6 Aruba Windows Server 2012 0:00:00 0.034 0.186 0.083 0.175 0.175
7 Lightcrest unknown 0:00:00 0.042 0.142 0.012 0.029 0.051
8 Pair Networks FreeBSD 0:00:00 0.042 0.226 0.069 0.138 0.138
9 ServerStack Linux 0:00:00 0.046 0.112 0.061 0.122 0.122
10 XILO Communications Ltd. Linux 0:00:00 0.046 0.204 0.068 0.134 0.134

See full table

Returning to the top spot for the fourth time this year was Datapipe, without a single failed request, and an average connection time of just 0.012 seconds. Datapipe has managed to feature in the top ten for seven out of eight months so far this year and has maintained a 100% uptime record over the past ten years. In July, Datapipe announced an expansion of its presence in Europe with the opening of a new data centre in Moscow, becoming its 21st data centre worldwide.

In second place with just two failed requests was EveryCity, ranking in the top ten for a third consecutive month, and making its fourth appearance in the top ten this year. Based in London, EveryCity specialises in managed cloud hosting, and has maintained a 100% uptime over the last 6 months.

Third place this month goes to Qube Managed Services, who narrowly beat CWCS with the same number of failed requests but faster connection time. Placing in the top ten for the third month in a row, Qube has data centres in London, New York, and Zurich, offering cloud services, managed services, and colocation.

Linux continues to be the predominantly used operating system, powering six of the top ten company sites. However for the first time since June 2015, one of the top 10 was running on Windows.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in July 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 XILO Communications Ltd. Linux 0:00:00 0.008 0.206 0.065 0.131 0.131
2 Hyve Managed Hosting Linux 0:00:00 0.013 0.086 0.059 0.122 0.122
3 EveryCity SmartOS 0:00:00 0.013 0.107 0.063 0.125 0.125
4 Qube Managed Services Linux 0:00:00 0.017 0.135 0.059 0.118 0.118
5 ServerStack Linux 0:00:00 0.017 0.120 0.062 0.124 0.124
6 Webair Internet Development Linux 0:00:00 0.025 0.147 0.053 0.105 0.107
7 Datapipe Linux 0:00:00 0.029 0.140 0.011 0.024 0.030
8 Memset Linux 0:00:00 0.034 0.146 0.062 0.197 0.322
9 Swishmail FreeBSD 0:00:00 0.038 0.140 0.059 0.118 0.159
10 CWCS Linux 0:00:00 0.038 0.198 0.073 0.146 0.147

See full table

XILO Communications Ltd has moved up the table to become the most reliable hosting company site in July, with only two failed requests. This is the sixth time this year that XILO has appeared in the top ten, including two second places. XILO offers services from shared hosting to dedicated servers and operates from the UK.

Second place for July went to Hyve Managed Hosting, with only three failed requests and an average connect time of 0.059 seconds. Also based in the UK, Hyve Managed Hosting offers a wide range of cloud based hosting solutions, and has recently become a hosting partner for the Kentico CMS.

Third place was taken by EveryCity, with a marginally slower average connect time than Hyve of 0.063 seconds. This is the second time that EveryCity has made it into the top ten since its ISO27001 accreditation in March, and its 2-year uptime now stands at 99.998%.

After measurement from multiple geographical locations, UK-based organisations took the top four spots for July. The absence of Windows operating systems from the top ten has also continued, with the last appearance being in June 2015.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in June 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Pair Networks FreeBSD 0:00:00 0.004 0.231 0.067 0.137 0.137
2 Netcetera Linux 0:00:00 0.004 0.087 0.080 0.163 0.163
3 Lightcrest unknown 0:00:00 0.009 0.252 0.005 0.017 0.034
4 GoDaddy.com Inc Linux 0:00:00 0.009 0.202 0.012 0.031 0.031
5 Qube Managed Services Linux 0:00:00 0.009 0.131 0.057 0.116 0.116
6 XILO Communications Ltd. Linux 0:00:00 0.009 0.205 0.063 0.126 0.126
7 Kattare Internet Services Citrix Netscaler 0:00:00 0.009 0.498 0.117 0.230 0.231
8 New York Internet FreeBSD 0:00:00 0.013 0.552 0.037 0.077 0.297
9 Swishmail FreeBSD 0:00:00 0.013 0.137 0.059 0.118 0.159
10 EveryCity SmartOS 0:00:00 0.013 0.106 0.060 0.121 0.121

See full table

Pair Networks had the most reliable hosting company site in June, with only one failed request. Pair Networks was founded in 1995, putting it among the oldest web hosting companies. Its custom-built data centre is based in Pittsburgh, where it provides a range of premium hosting services.

In second place this month, Netcetera also had just one failed request but with a slightly longer average connection time. Netcetera provides carbon-neutral shared, dedicated, and cloud hosting from its Dataport data centre on the Isle of Man, and recently partnered with vCita LiveSite to offer document sharing, appointment scheduling and online payments.

With two failed requests, Lightcrest took third place. Lightcrest operates its cloud services using its own Kahu Compute Fabric infrastructure, without outsourcing any components to third-party cloud providers. Since Netcraft began monitoring its site in September 2014, Lightcrest has maintained a 99.97% uptime record.

Four of June's top ten hosting company sites ran on Linux operating systems, with a further three using FreeBSD. Also appearing were Citrix Netscaler and SmartOS, powering one site each. Windows operating systems have now been absent from the top ten for a full year, last appearing in June 2015.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in May 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe Linux 0:00:00 0.004 0.142 0.012 0.024 0.030
2 XILO Communications Ltd. Linux 0:00:00 0.008 0.206 0.064 0.127 0.127
3 GoDaddy.com Inc Linux 0:00:00 0.013 0.226 0.016 0.037 0.037
4 Anexia Linux 0:00:00 0.013 0.180 0.088 0.186 0.186
5 One.com Linux 0:00:00 0.017 0.201 0.037 0.108 0.108
6 dinahosting Linux 0:00:00 0.017 0.230 0.083 0.165 0.165
7 ServerStack Linux 0:00:00 0.025 0.112 0.064 0.129 0.129
8 Aspserveur Linux 0:00:00 0.025 0.301 0.077 0.327 0.484
9 LeaseWeb Linux 0:00:00 0.029 0.303 0.028 0.055 0.055
10 Webair Internet Development Linux 0:00:00 0.029 0.156 0.054 0.108 0.109

See full table

May is the second month in a row that Datapipe has had the most reliable hosting company site. Its own site once again has lived up to its 100% Network Uptime Guarantee, as has been the case during over 10 years of monitoring by Netcraft. Datapipe has 25 data centres globally including locations in key technology and financial hubs: New York, Silicon Valley, London, and Hong Kong.

In second place in May was XILO Communications Ltd with just two failed requests. XILO’s website has maintained 100% uptime over the past two years, and 99.990% since October 2011. XILO offers services from shared hosting to dedicated servers and operate from the UK.

GoDaddy reached third place in May, marking its twelfth consecutive appearance in the top 10. Since May 2015, GoDaddy has had excellent connection times ranging from 5-16ms. GoDaddy recently enhanced its offering to small businesses by acquiring FreedomVoice, a cloud VOIP provider, with the aim of accelerating the delivery of communications services.

During May, Anexia ranked fourth in our top 10 and had just three failed requests. It was narrowly beaten by GoDaddy who had the same number of failed requests but a faster connection time. Anexia also placed impressively in the Inc. 5000 Europe, ranking as the 517th fastest growing company in Europe.

For the second time in 2016, all of the top 10 hosting company websites were powered by Linux. The last time a site using Windows appeared in the top 10 was June 2015

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in April 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe Linux 0:00:00 0.000 0.160 0.012 0.024 0.031
2 Qube Managed Services Linux 0:00:00 0.000 0.153 0.058 0.117 0.117
3 CWCS Linux 0:00:00 0.000 0.189 0.070 0.142 0.143
4 Pair Networks FreeBSD 0:00:00 0.004 0.246 0.070 0.143 0.143
5 GoDaddy.com Inc Linux 0:00:00 0.009 0.257 0.010 0.024 0.025
6 XILO Communications Ltd. Linux 0:00:00 0.009 0.222 0.063 0.127 0.127
7 Kattare Internet Services Citrix Netscaler 0:00:00 0.009 0.517 0.114 0.228 0.228
8 LeaseWeb Linux 0:00:00 0.013 0.351 0.029 0.055 0.055
9 Hyve Managed Hosting Linux 0:00:00 0.013 0.222 0.060 0.120 0.120
10 Aspserveur Linux 0:00:00 0.013 0.343 0.077 0.326 0.471

See full table

Datapipe had the most reliable hosting company site in April, responding to all of Netcraft's requests. Datapipe's performance has seen it appear in the top ten every month so far in 2016, continuing a streak which has placed the company in the top ten 11 times in the past 12 months. Datapipe provides hosting services out of a number of data centres in Europe, Asia and North America. In April, Datapipe announced that it would be partnering with Singapore's largest electronics retailer to ensure the scalability of the latter's online infrastructure.

Qube had the second most reliable hosting company site. As with Datapipe, Qube's site responded to all of Netcraft's requests, but was fractionally slower to do so. Qube's performance is also consistent: the company has appeared in the top ten 9 times over the last 12 months.

CWCS achieved third place in April, also with a 100% response rate, albeit with an average connect time that was marginally slower than both Datapipe and Qube's. CWCS provides shared and managed hosting solutions, with data centre facilities in England and North America, and counts organisations such as KPMG and the University of York amongst its clients.

Linux is once again the most popular choice of operating system with hosting companies: eight out of the top ten companies in April hosted their websites on Linux machines. Kattare Internet Services and Pair Networks were the only two exceptions, using a Citrix Netscaler device and FreeBSD respectively.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in March 2016

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Qube Managed Services Linux 0:00:00 0.000 0.148 0.058 0.118 0.118
2 Netcetera Linux 0:00:00 0.000 0.078 0.082 0.166 0.166
3 Datapipe Linux 0:00:00 0.008 0.158 0.012 0.024 0.031
4 Kattare Internet Services Citrix Netscaler 0:00:00 0.008 0.518 0.116 0.231 0.231
5 GoDaddy.com Inc Linux 0:00:00 0.013 0.244 0.006 0.018 0.018
6 ServerStack Linux 0:00:00 0.013 0.130 0.066 0.132 0.132
7 www.dinahosting.com Linux 0:00:00 0.013 0.267 0.081 0.163 0.163
8 Hyve Managed Hosting Linux 0:00:00 0.017 0.230 0.059 0.118 0.119
9 Pair Networks FreeBSD 0:00:00 0.017 0.239 0.070 0.142 0.142
10 Anexia Linux 0:00:00 0.017 0.197 0.085 0.181 0.181

See full table

Qube had the most reliable hosting company site in March, responding to all of Netcraft's requests. This continues Qube's strong performance from last year, where it placed in the top ten in eight months of 2015, and both January and February of 2016. Qube is based in London and offers a range of managed services, including private cloud hosting, from data centres in London, New York and Zurich.

In a very close second place, Netcetera also responded to every Netcraft request, but with a slightly longer average connection time. Netcetera owns and operates a carbon neutral data centre on the Isle of Man, and recently celebrated its 20th birthday, having been in the hosting business since 1996.

Datapipe takes third place in March, with two failed requests. Datapipe has an exceptionally consistent record for reliability, with its site maintaining 100% uptime over 10 years, and appearing in the top ten list on 42 occasions over the last 48 months.

Linux remains the most common choice of operating system amongst the most reliable hosting company sites, powering eight out of the top ten. Citrix Netscaler and FreeBSD also make an appearance, being employed by Kattare Internet Services and Pair Networks respectively.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.