Most Reliable Hosting Company Sites in February 2010

Rank Company site OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 www.navisite.com Linux 0.000 0.779 0.033 0.552 0.656
2 DataPipe FreeBSD 0:00:00 0.005 0.397 0.035 0.061 0.091
3 INetU unknown 0:00:00 0.005 0.524 0.050 0.106 0.186
4 Hosting 4 Less Linux 0:00:00 0.011 0.428 0.105 0.220 0.560
5 www.singlehop.com Linux 0:00:00 0.016 0.205 0.052 0.342 0.570
6 www.dinahosting.com Linux 0:00:00 0.016 0.115 0.089 0.182 0.182
7 New York Internet FreeBSD 0:00:00 0.021 0.054 0.031 0.070 0.195
8 Virtual Internet Linux 0:00:00 0.021 0.617 0.078 0.210 0.443
9 www.memset.com Linux 0:00:00 0.021 0.616 0.080 0.160 0.160
10 Hostbasket Windows Server 2008 0:00:00 0.021 0.377 0.083 0.177 0.177

See full table

NaviSite had the most reliable hosting company site in February, responding to all of Netcraft's requests.

NaviSite, providers of managed hosting and application management solutions, sold its Lawson/Kronos Managed Application Service business this month in order to "focus on providing Enterprise-class cloud computing for large organisations with complex environments". NaviSite uses Apache on CentOS to run its own website.

The second most reliable hosting company site in February was DataPipe, responding to all but one of Netcraft's requests.

DataPipe provides custom managed hosting solutions for businesses with complex Internet facing infrastructures with over 1,000 customers in seven data centres across the United States, Europe and China. DataPipe use Apache on FreeBSD to run their own website.

Six of the top ten in February were identified as running Linux, two as running FreeBSD and one running Windows Server 2008.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage.

Further information on the measurement process and current measurements are available.

Most Reliable Hosting Company Sites in January 2010

Rank Company site OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 www.theplanet.com Windows Server 2003  0:00:00  0.005  0.687 0.074 0.218 0.602
2 Hosting 4 Less Linux  0:00:00  0.005  0.130 0.090 0.189 0.498
3 www.navisite.com Linux  0:00:00  0.010  0.773 0.034 0.528 0.631
4 DataPipe unknown  0:00:00  0.010  0.294 0.036 0.053 0.070
5 INetU unknown  0:00:00  0.014  0.233 0.036 0.089 0.135
6 Pair Networks FreeBSD  0:00:00  0.014  0.278 0.045 0.093 0.223
7 New York Internet FreeBSD  0:00:00  0.019  0.069 0.032 0.070 0.186
8 Swishmail FreeBSD  0:00:00  0.024  0.558 0.033 0.068 0.173
9 www.memset.com Linux  0:00:00  0.024  0.658 0.081 0.164 0.164
10 Verio Linux  0:00:00  0.024  0.186 0.098 0.196 0.196

See full table

The first month of 2010 saw The Planet and Hosting 4 Less have the most reliable hosting company sites. Both sites responded to all but one of Netcraft's requests in January.

The Planet provides dedicated servers, managed hosting and colocation services to more than 20,000 businesses. The company has more than 10 million websites in Netcraft's Hosting Provider Analysis and uses Windows Server 2003 to run its own website.

Hosting 4 Less offers a 99.9% uptime guarantee, with its own OC48 Sonet Ring connecting their secure data center to the internet. Hosting 4 Less has been running since 1998 and currently uses Apache on Linux to serve its own website.

Four of the most reliable hosting company sites in January were identified as running Linux, while three were using FreeBSD and one was using Windows Server 2003.

Netcraft measures and makes available the response times of fifty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage.

Further information on the measurement process and current measurements are available.

National Rail website affected by snow

Amidst the heavy snowfall that is covering parts of southern England, National Rail’s website at www.nationalrail.co.uk has been unable to cope with the number of visitors eager to know which train services may be delayed or cancelled.

The website was unavailable yesterday afternoon and for most of this morning, with some respite overnight. The site is currently still unavailable, ironically preventing commuters from viewing National Rail’s Service Disruptions page.

All aboard the failtrain
Live performance graphs can be viewed here.

National Rail is the title used by the Association of Train Operating Companies, which runs the train services in Great Britain. Its website – when available – allows visitors to plan journeys, and view real time service information and fares.

It's possible that the performance problems over the past day may be attributable to the wrong type of snow, which has bedevilled British rail travellers before.

Most Reliable Hosting Company Sites in December 2009

Rank Company site OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Swishmail FreeBSD  0:00:00  0.005  0.624 0.036 0.072 0.184
2 iWeb Technologies Linux  0:00:00  0.005  0.131 0.065 0.131 0.131
3 www.westhost.com Linux  0:00:00  0.005  0.329 0.082 0.168 0.356
4 INetU unknown  0:00:00  0.010  0.077 0.036 0.079 0.139
5 www.navisite.com Linux  0:00:00  0.010  0.919 0.039 0.517 0.614
6 www.netcetera.co.uk Windows Server 2003  0:00:00  0.010  0.150 0.093 0.193 0.405
7 Kattare Internet Services Linux  0:00:00  0.010  0.315 0.103 0.207 0.519
8 New York Internet FreeBSD  0:00:00  0.014  0.325 0.038 0.082 0.209
9 Hosting 4 Less Linux  0:00:00  0.019  0.197 0.041 0.089 0.226
10 www.hostdime.com Linux  0:00:00  0.019  0.341 0.073 0.195 0.446

See full table

In the final month of 2009, Swishmail, iWeb Technologies and WestHost had the most reliable hosting company sites. All three sites responded to all but one of Netcraft's requests throughout December.

This is Swishmail's second consecutive appearance at the top; last month, it shared the glory with Verio. Swishmail's website is served by nginx on FreeBSD. This New York based company specialises in business email hosting, but also offers several web hosting plans, all of which include access to a webmail client and shared calendars.

iWeb Technologies' website is hosted on a Linux server in Canada, and offers dedicated, shared and colocation hosting as well as domain registration services. The company recently announced an annual revenue increase from $15M to $27M.

WestHost also uses Linux for its main site and hosts more than 70,000 other websites. Their services include shared web hosting, dedicated servers, reseller hosting and domain name registration. WestHost was acquired by UK2 Group in 2008, but continues to offer services under its own name.

Six of the most reliable hosting company sites in December were running Linux, and two were using FreeBSD. Netcetera once again provided the only Windows presence, with its site being served by Microsoft IIS 6.0 on Windows Server 2003.

Netcraft measures and makes available the response times of fifty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage.

Further information on the measurement process and current measurements are available.

Most Reliable Hosting Company Sites in November 2009

Rank Company site OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Swishmail FreeBSD  0:00:00  0.025  0.391 0.020 0.040 0.104
2 Verio Linux  0:00:00  0.025  0.380 0.087 0.176 0.176
3 www.hosteurope.de Linux  0:00:00  0.030  0.294 0.116 0.614 1.066
4 www.dinahosting.com Linux  0:00:00  0.030  0.488 0.121 0.244 0.244
5 DataPipe unknown  0:00:00  0.035  0.265 0.023 0.047 0.047
6 iWeb Technologies Linux  0:00:00  0.035  0.164 0.041 0.084 0.084
7 www.hostway.com Linux  0:00:00  0.040  0.608 0.006 0.012 0.037
8 New York Internet FreeBSD  0:00:00  0.040  0.385 0.019 0.044 0.113
9 www.netcetera.co.uk Windows Server 2003  0:00:00  0.040  0.453 0.076 0.155 0.363
10 www.aplus.net Linux  0:00:00  0.045  0.327 0.057 0.267 0.301

See full table

In November, Swishmail and Verio had the most reliable hosting company sites.

Swishmail is a New York based company that specialises in business email hosting. The company also offers several web hosting plans, all of which include access to a webmail client and shared calendars.

Verio is an NTT Communications company, using a distributed network of OEM and viaVerio channel partners to provide web hosting and SaaS applications. In September, Verio was named as the winner of the Best of SaaS Showplace (BoSS) Awards program.

Six of the most reliable hosting company sites in November were running Linux, including Verio, while both Swishmail and New York Internet were using FreeBSD. Netcetera provided the only Windows presence in November, with its site being served by Microsoft IIS 6.0 on Windows Server 2003.

Netcraft measures and makes available the response times of fifty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage.

Further information on the measurement process and current measurements are available.

Most Reliable Hosting Company Sites in October 2009

Rank Company site OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 www.singlehop.com Linux    0.000  0.817 0.043 0.090 0.344
2 www.acens.com Linux    0.000  0.257 0.074 0.330 0.566
3 INetU unknown  0:00:00  0.005  0.368 0.028 0.064 0.123
4 Server Intellect Windows Server 2008  0:00:00  0.005  0.602 0.045 0.095 0.190
5 One.com Linux  0:00:00  0.005  0.133 0.098 0.196 0.196
6 ServInt Linux  0:00:00  0.010  0.614 0.020 0.050 0.096
7 iWeb Technologies Linux  0:00:00  0.010  0.138 0.045 0.090 0.090
8 New York Internet FreeBSD  0:00:00  0.014  0.308 0.029 0.064 0.149
9 Verio Linux  0:00:00  0.014  0.655 0.075 0.150 0.150
10 Virtual Internet Linux  0:00:00  0.014  0.662 0.084 0.237 0.493

See full table

For October SingleHop and Acens had the most reliable hosting company sites.

SingleHop, who in October went skydiving to celebrate a 19.5% revenue increase over the second quarter of 2009, came joint first by responding to all of Netcraft's requests. SingleHop's main site runs PHP and uses Apache on Linux.

Acens joined SingleHop at the top of the table in October. This is the second time Acens has been in the top spot this year, the other being in March. Acens is a Spanish hosting company that was set up in 1997. Like SingleHop, Acen's website is powered by PHP on an Apache sever and Linux operating system.

INetU narrowly missed out on first place this time, but has been in the top ten for nine out of ten months this year. INetU's homepage is powered by PHP and runs on Apache. In October's top ten most reliable hosting companies seven are running their website on Linux, one Windows Server 2008 and one FreeBSD.

Netcraft measures and makes available the response times of fifty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage.

Further information on the measurement process and current measurements are available.