Most Reliable Hosting Company Sites in October 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 GoDaddy.com Inc Linux 0:00:00 0.000 0.255 0.007 0.019 0.019
2 Swishmail FreeBSD 0:00:00 0.000 0.153 0.062 0.123 0.166
3 XILO Communications Ltd. Linux 0:00:00 0.000 0.224 0.063 0.126 0.126
4 Datapipe Linux 0:00:00 0.004 0.156 0.012 0.025 0.032
5 Qube Managed Services Linux 0:00:00 0.004 0.148 0.043 0.088 0.088
6 EveryCity SmartOS 0:00:00 0.004 0.092 0.066 0.133 0.133
7 Anexia Linux 0:00:00 0.004 0.187 0.085 0.171 0.172
8 Hivelocity Hosting Linux 0:00:00 0.004 0.185 0.091 0.181 0.181
9 Bigstep Linux 0:00:00 0.013 0.160 0.060 0.122 0.122
10 Memset Linux 0:00:00 0.013 0.157 0.063 0.160 0.246

See full table

For the third month in a row, GoDaddy has had the most reliable hosting company site. It responded to every availability request made by Netcraft throughout October, with an average connection time of just 7 milliseconds. This is the sixth time this year that GoDaddy has featured in the top ten.

On 29 October, GoDaddy announced a new 'best-in-class' partner offer with AdAgility for customers of its GoDaddy Pro programme. This additional feature allows web designers and developers to take greater control over the advertising content on their sites.

Swishmail has risen to second place for reliability this month. This is now its third appearance in the top ten since January, with the last appearance—in July—placing it tenth. Like GoDaddy, Swishmail responded to all of the availability requests made by Netcraft throughout October; however, the average connection time sat higher at 62 milliseconds.

XILO Communications Ltd. saw a return to the top three most reliable hosting companies this month for the first time since January. Like GoDaddy and Swishmail, 100% of the availability requests made by Netcraft received a response. With an average connection time of 63 milliseconds, this makes it the eighth time this year that XILO Communications Ltd. has made it into the top ten.

Yet again, the table this month is dominated by Linux, which is used by eight of the top ten sites. EveryCity uses the SmartOS community fork of OpenSolaris, while Swishmail uses the FreeBSD operating system. This is now the fourth month in a row where Microsoft Windows has been completely absent from the top ten.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in September 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 GoDaddy.com Inc Linux 0:00:00 0.000 0.256 0.008 0.019 0.019
2 Datapipe Linux 0:00:00 0.004 0.164 0.012 0.025 0.032
3 Qube Managed Services Linux 0:00:00 0.004 0.150 0.044 0.089 0.089
4 XILO Communications Ltd. Linux 0:00:00 0.009 0.224 0.064 0.128 0.129
5 Memset Linux 0:00:00 0.013 0.159 0.065 0.158 0.248
6 EveryCity SmartOS 0:00:00 0.018 0.100 0.067 0.133 0.134
7 Anexia Linux 0:00:00 0.018 0.191 0.086 0.174 0.174
8 Pickaweb Linux 0:00:00 0.026 0.305 0.010 0.168 0.169
9 Hyve Managed Hosting Linux 0:00:00 0.031 0.110 0.063 0.127 0.128
10 Pair Networks FreeBSD 0:00:00 0.031 0.241 0.070 0.141 0.141

See full table

For the second month in a row, GoDaddy had the most reliable hosting company website. Throughout September, it was the only company to respond to all of Netcraft's requests, with an average connection time of only 8 milliseconds. This is the fifth time this year that GoDaddy has been in the top ten.

GoDaddy recently added new features to its GoDaddy Pro programme, which has grown to more than 50,000 members since its launch in June. Aimed at web designers and developers, it allows members to manage clients and clients' products, offering discounts of at least 30%.

Datapipe had the second most reliable hosting company website in September, with just a single failed request. Datapipe came first in July, and August was the only month so far this year when it was absent from the top ten.

On 9 September 2015, Datapipe announced that it had acquired DualSpark – an Amazon Web Services assessment, automation and migration company, which was founded by former AWS managers. Datapipe hopes to use DualSpark's DevOps and automation expertise to bring increased levels of support to its cloud clients.

Qube Managed Services ranked third in September, also with only one failed request, but with a marginally longer average connection time than Datapipe. Qube's site has appeared in the top ten for all but two months so far in 2015, making this its seventh appearance.

Linux dominates the chart this month, being used by eight of the top ten sites, and all of the top five. EveryCity uses the SmartOS community fork of OpenSolaris, while Pair Networks uses the FreeBSD operating system. This is the third month in a row where Microsoft Windows has been completely absent from the top ten.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in August 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 GoDaddy.com Inc Linux 0:00:00 0.004 0.235 0.008 0.019 0.020
2 Qube Managed Services Linux 0:00:00 0.004 0.149 0.047 0.097 0.097
3 ServerStack Linux 0:00:00 0.004 0.131 0.066 0.133 0.133
4 Pair Networks FreeBSD 0:00:00 0.004 0.239 0.070 0.142 0.142
5 Anexia Linux 0:00:00 0.004 0.191 0.083 0.169 0.169
6 XILO Communications Ltd. Linux 0:00:00 0.008 0.218 0.063 0.125 0.125
7 INetU Linux 0:00:00 0.008 0.128 0.066 0.135 0.135
8 Hyve Managed Hosting Linux 0:00:00 0.013 0.113 0.061 0.122 0.123
9 EveryCity SmartOS 0:00:00 0.013 0.098 0.067 0.134 0.134
10 www.dinahosting.com Linux 0:00:00 0.013 0.274 0.084 0.169 0.169

See full table

GoDaddy had the most reliable company website in August, responding successfully to all but one of Netcraft's requests. This marks GoDaddy's third consecutive appearance in the top 10 in 2015, and the first time it has topped the charts this year. GoDaddy has recently added a number of new features to GoDaddy Online Store, which makes it simpler for online merchants to build ecommerce sites. These features include integration with Shippo as well as GoDaddy Email Marketing.

Qube, Serverstack, Pair Networks, and Anexia also had only one failed request each this month, placing second, third, fourth, and fifth respectively based on the average connection time. This is Pair Networks' first appearance in the top 10 this year. Pittsburgh-based Pair Networks is also the only site running FreeBSD this month.

Linux remains the most common choice of operating system, powering 8 of the 10 sites. This is the second consecutive month without any sites powered by Windows appearing in the top 10.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in July 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Datapipe Linux 0:00:00 0.004 0.106 0.012 0.026 0.037
2 GoDaddy.com Inc Linux 0:00:00 0.009 0.131 0.009 0.023 0.024
3 Qube Managed Services Linux 0:00:00 0.009 0.109 0.047 0.094 0.094
4 EveryCity SmartOS 0:00:00 0.009 0.067 0.066 0.131 0.131
5 XILO Communications Ltd. Linux 0:00:00 0.013 0.182 0.063 0.128 0.128
6 Anexia Linux 0:00:00 0.013 0.404 0.086 0.173 0.173
7 Bigstep Linux 0:00:00 0.018 0.111 0.062 0.124 0.124
8 LeaseWeb Linux 0:00:00 0.022 0.224 0.025 0.053 0.053
9 ServerStack Linux 0:00:00 0.027 0.080 0.072 0.143 0.143
10 Swishmail FreeBSD 0:00:00 0.031 0.123 0.066 0.132 0.172

See full table

Datapipe had the most reliable company website during July, responding successfully to all but one of Netcraft's requests. This continues their regular appearance in the top 10, making 11 of the past 12 months and every month of 2015 so far. Datapipe offers a 100% Uptime Guarantee, and fulfilled this promise on its own site, with 100% uptime recorded over the past 9 years.

With two failed requests each, GoDaddy, Qube, and EveryCity contend for second place. The ranking between them is decided by the average connection time, putting GoDaddy into second place and Qube into third. GoDaddy recently produced CODE, a documentary about gender bias in the tech industry; the film was selected for the Tribeca Film Festival. Qube is based in London and offers managed private cloud hosting services from datacentres in London, New York and Zurich.

Linux is once again the most common choice of Operating System; 8 out of the top 10 companies used the OS to power their website. The two remaining sites were powered by SmartOS and FreeBSD. This is the first time since December 2014 that no sites powered by Windows have appeared in the top 10.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

Most Reliable Hosting Company Sites in June 2015

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Qube Managed Services Linux 0:00:00 0.000 0.102 0.052 0.104 0.104
2 ServerStack Linux 0:00:00 0.000 0.074 0.076 0.152 0.152
3 Bigstep Linux 0:00:00 0.005 0.117 0.060 0.123 0.123
4 iWeb Linux 0:00:00 0.005 0.135 0.078 0.156 0.156
5 Anexia Linux 0:00:00 0.005 0.541 0.085 0.172 0.172
6 GoDaddy.com Inc Linux 0:00:00 0.010 0.121 0.009 0.022 0.023
7 Datapipe Linux 0:00:00 0.015 0.095 0.013 0.027 0.037
8 Netcetera Windows Server 2012 0:00:00 0.015 0.055 0.083 0.165 0.165
9 LeaseWeb Linux 0:00:00 0.025 0.224 0.028 0.061 0.061
10 One.com Linux 0:00:00 0.025 0.166 0.058 0.217 0.218

See full table

Qube Managed Services had the most reliable website during June, responding successfully to all of Netcraft's requests. This is Qube's fourth appearance in the top ten in 2015, continuing its strong showing from 2014 when it placed in the top ten in eleven months, and came first on four occasions. Qube is based in London and offers managed private cloud hosting services from datacentres in London, New York and Zurich.

In second place, ServerStack also successfully responded to all requests in June, placing second only as a result of a slightly slower average connection time. ServerStack provides managed hosting services to enterprises from three datacentres in Amsterdam, New Jersey and San Jose. It has appeared in the top 10 list frequently in the past few years.

Bigstep, iWeb and Anexia also did well this month, each responding to all but one request.

Linux remains the most popular choice of operating system, with 9 of the top 10 companies using the OS to power their website, while the remaining one uses Windows Server 2012.

Netcraft measures and makes available the response times of around forty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

PayPal.com unexpectedly offline

PayPal.com experienced some unexpected outages today, leaving many of its 165 million active customers unable to access the site via its paypal.com domain.

p-3894.652

All of Netcraft's geographically distributed performance monitors have showed outages of at least an hour so far today.

But requests to www.paypal.com continued to work throughout the outage, and customers could successfully log in by browsing directly to that hostname; however, it is likely that many users visit the site by typing only "paypal.com" into their browser's address bar.

The shorter paypal.com address does not serve a homepage; its sole purpose is to redirect visitors directly to the main www.paypal.com website. This shortcut saves the user having to type "www." into his browser, but during the outage, anyone attempting to reach the site via this commonly used method would have faced error messages similar to this (unless the redirect has been cached from a previous visit):

timeout

Even a short outage can have a huge impact on a financial giant like PayPal. In 2014, PayPal handled 4 billion payments with a total payment volume of $235 billion.

The cause of the outage is as yet unknown: The PayPal Notifications website does not show any scheduled maintenance for the live site until tomorrow, and does not currently list any unscheduled events corresponding to today's outage.

status