Most Reliable Hosting Company Sites in December 2018

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 EveryCity SmartOS 0:00:00 0.000 0.230 0.070 0.338 0.338
2 Bigstep Linux 0:00:00 0.000 0.233 0.071 0.146 0.146
3 Webair Linux 0:00:00 0.000 0.335 0.080 0.161 0.161
4 Hyve Managed Hosting Linux 0:00:00 0.000 0.170 0.081 0.162 0.162
5 CWCS Linux 0:00:00 0.000 0.293 0.083 0.160 0.160
6 Rackspace Linux 0:00:00 0.004 0.663 0.006 0.015 0.015
7 New York Internet (NYI) FreeBSD 0:00:00 0.004 0.540 0.063 0.125 0.125
8 www.dinahosting.com Linux 0:00:00 0.004 0.280 0.089 0.178 0.178
9 krystal.co.uk Linux 0:00:00 0.004 0.241 0.100 0.198 0.198
10 GoDaddy.com Inc Linux 0:00:00 0.008 0.433 0.007 0.021 0.022

See full table

EveryCity had the most reliable hosting company site in December 2018, with no failed requests and an average connection time of 70ms. EveryCity appeared eight times in the top 10 in 2018, and has maintained 99.9994% uptime over the last four years. The hosting company offers cloud hosting solutions and managed third-party services, with its primary data centre located in the heart of the City of London.

Four other hosting company sites also successfully responded to all of Netcraft's requests, and were ranked by their average connection times. In second place, Bigstep had an average connection time just a millisecond slower than EveryCity. Bigstep has maintained 99.97% uptime over the past five years. Webair, Hyve and CWCS complete the top five, with average connection times of 80ms, 81ms and 83ms.

Linux was the most popular operating system in December 2018, used by eight of the top 10 most reliable hosting company sites. SmartOS is used by EveryCity, which had the most reliable hosting company site. SmartOS is an open-source community fork of OpenSolaris designed specifically for cloud computing. FreeBSD also appears in the top 10 for December.

Netcraft measures and makes available the response times of around twenty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

December 2018 Web Server Survey

In the December 2018 survey we received responses from 1,656,556,205 sites, 227,839,033 unique domains, and 8,147,795 web-facing computers. This reflects a gain of 4.37 million sites, 1.09 million domains, and 98.9k web-facing computers.

Whilst Apache's server software remains the market leader in most metrics, its share continues to erode in favour of competing products. In December 2018, Apache's flagship server product, httpd, saw a net decrease of 938k domains (-1.27% from last month), 28.6 million sites (-8.43%), and 848k active sites (-1.49%). Whilst another Apache product, known as Coyote, grew by 151k domains this month (+32.6%), the majority of the increase is attributable to parking pages, rather than sites with unique content. Apache's share of the top million sites has been falling steadily over the past few years, and is now down to 33.04%. Although it still holds the largest share, its margin is rapidly shrinking, and its dominance will likely be challenged by nginx in a year's time. Despite these losses, the number of web-facing computers running Apache software does, however, continue to grow, with an increase of 22.8k (+0.73%) this month.

nginx showed the fastest growth, having increased its domain count by 624k (+1.21%) this month. It also saw a 247k increase in active sites (+0.60%) — whereas Microsoft and Apache both saw losses — and has consistently seen large increases in its web-facing computer count. nginx has now reached 2.28 million web-facing computers, a significant 39.9% growth over the past 12 months compared to Apache's 4.98% and Microsoft's 1.93% over the same period. nginx saw two new releases in during November, fixing three CVEs, as well as introducing a few minor features and bug fixes.

Microsoft's server software holds the greatest market share when it comes to total number of sites. With over 688 million, it now has more sites than nginx (358 million) and Apache (314 million) combined, representing 41.53% of the market. This month Microsoft experienced an increase of 35.9 million sites and 246k domains. Much of the domain increase was seen at Amazon (+146k) and GoDaddy (+189k). Microsoft presently powers 9.33% of the world's top one million websites. Microsoft's top million share has seen some fluctuation over the year, with a slight decrease of 0.13pp this month, but only 0.30pp over 12 months.

Some of the large increase in overall domains this month can be seen at Cloudflare, which predominantly uses its own server software originally based on nginx. 8.20 million domains are currently served from servers identifying themselves as Cloudflare — 373k more than last month. At Google, usage of GSE (Google Servlet Engine) dropped massively from 897k domains down to 228k in favour of another google server, GHS, which is often used purely for redirects.

Total number of websites

Web server market share

DeveloperNovember 2018PercentDecember 2018PercentChange
Microsoft652,135,93639.47%688,039,05641.53%2.06
nginx358,695,27621.71%358,383,16921.63%-0.08
Apache341,675,49920.68%313,736,73918.94%-1.74
Google24,094,4311.46%23,810,3361.44%-0.02
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Most Reliable Hosting Company Sites in November 2018

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 GoDaddy.com Inc Linux 0:00:00 0.000 0.448 0.006 0.020 0.021
2 EveryCity SmartOS 0:00:00 0.000 0.237 0.074 0.352 0.352
3 Hyve Managed Hosting Linux 0:00:00 0.000 0.179 0.076 0.153 0.153
4 Webair Linux 0:00:00 0.000 0.348 0.080 0.161 0.161
5 New York Internet (NYI) FreeBSD 0:00:00 0.005 0.554 0.064 0.128 0.128
6 Bigstep Linux 0:00:00 0.005 0.242 0.073 0.148 0.148
7 Swishmail FreeBSD 0:00:00 0.005 0.245 0.085 0.170 0.172
8 vXtream Ltd Linux 0:00:00 0.009 0.363 0.075 0.151 0.151
9 Netcetera Linux 0:00:00 0.009 0.206 0.088 0.180 0.180
10 ServerStack Linux 0:00:00 0.009 0.244 0.091 0.181 0.181

See full table

In November 2018, GoDaddy had the most reliable hosting company site, with zero failed requests and the fastest average connection time of 6ms. This is the second consecutive month and the fourth time in 2018 that GoDaddy has taken the top spot. GoDaddy provides a wide range of hosting and domain registration services, including its widely used website builder software, which provides customers with a simple way to create a web presence.

Also achieving zero failed requests this month were EveryCity, Hyve Managed Hosting and Webair, with the tie between them broken by their average connection times of 74ms, 76ms and 80ms respectively. EveryCity offers its own cloud hosting solutions, as well as managed third-party cloud hosting services, including AWS and Azure. Hyve offers fully managed colocation services in 35 worldwide locations and has appeared in the top ten for 20 of the past 24 months.

Linux is the most popular choice of operating system in the top 10 this month, used by seven of the ten sites. Among the remaining sites, FreeBSD appears twice and SmartOS once.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

November 2018 Web Server Survey

In the November 2018 survey we received responses from 1,652,185,816 sites, 226,752,928 unique domains, and 8,048,899 web-facing computers. This reflects a loss of 21.3 million sites, but a gain of 1.7 million domains and 121 thousand web-facing computers.

The largest contributor to the increase in domains this month came from sites running on Microsoft server software, with an additional 1.18 million domains. The growth was concentrated at GoDaddy on domains running IIS 7.5.x, which took up 1.16 million of the increase. In addition to newly detected IIS domains, and a movement of some domains from nginx, many existing domains running previously unknown IIS versions also reported as IIS 7.5.x this month, resulting in the total number of domains for this version almost doubling to reach 12.7 million. This makes IIS 7.5.x the most common version seen by the survey, 2.7 million domains ahead of the newer 8.5.x version in second place, which first saw release in 2013. Despite the large gain in domains, Microsoft experienced losses in most other metrics, including a significant loss of 3.14 million active sites. Many of the domains gained at GoDaddy are likely to be holding pages, contributing only a small increase to the number of IIS active sites hosted at the company.

nginx experienced the largest loss in domains this month of 560 thousand, largely caused by a drop of just over 1 million domains at GoDaddy. Nginx has been experiencing a steady rise in market share by domains for many years, however this has now remained relatively static for the last 6-months at 23%. nginx remains just under 3 percentage points behind Microsoft’s 26% market share. Meanwhile though, nginx has continued to show strong growth in web-facing computers, with the largest increase this month of 51 thousand. Here its steady market share increases have shown no such pause, and it holds almost 28% of the market. Apache and Microsoft followed some way behind in web-facing computer gains, with increases of 13 thousand and 12 thousand, both experiencing small losses in market share as a result.

Total number of websites

Web server market share

DeveloperOctober 2018PercentNovember 2018PercentChange
Microsoft656,395,38839.22%652,135,93639.47%0.25
nginx330,074,97419.72%358,695,27621.71%1.99
Apache384,514,94422.98%341,675,49920.68%-2.30
Google23,620,5551.41%24,094,4311.46%0.05
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Most Reliable Hosting Company Sites in October 2018

Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 GoDaddy.com Inc Linux 0:00:00 0.004 0.481 0.005 0.017 0.018
2 Swishmail FreeBSD 0:00:00 0.004 0.248 0.084 0.167 0.170
3 Netcetera Linux 0:00:00 0.004 0.199 0.085 0.175 0.175
4 www.dinahosting.com Linux 0:00:00 0.004 0.306 0.091 0.182 0.182
5 vXtream Ltd Linux 0:00:00 0.008 0.322 0.072 0.145 0.145
6 One.com Linux 0:00:00 0.008 0.396 0.080 0.236 0.236
7 Rackspace Linux 0:00:00 0.013 0.712 0.006 0.014 0.015
8 Bigstep Linux 0:00:00 0.017 0.245 0.072 0.147 0.147
9 Webair Linux 0:00:00 0.017 0.355 0.080 0.161 0.162
10 ServerStack Linux 0:00:00 0.017 0.251 0.091 0.181 0.181

See full table

In October 2018, GoDaddy had the most reliable hosting company site, with a single failed request and the fastest average connection time of 5ms. GoDaddy's site has now appeared in the top 10 six times so far in 2018, and has topped the rankings three times in 2018. The Website Builder tool offered by GoDaddy is widely used, as seen in Netcraft's September Web Server Survey, and provides customers with a simple way to create a web presence.

Swishmail, Netcetera and dinahosting ranked second, third and fourth place, with their sites also only experiencing a single failed request. The tie is broken by their average connection times: 84ms, 85ms and 91ms. Swishmail is a provider of a range of email and web hosting services and returns to the top 10 for the 7th time in 2018.

Following in fifth and sixth place are vXtream Ltd and One.com, whose sites both failed to respond to two requests. Rackspace had the second fastest average connection time of 6ms but appears 7th in October due to 3 failed requests. Like GoDaddy, Rackspace has appeared in Netcraft's top 10 most reliable hosting company sites six times in 2018.

Linux continues to dominate the web server market as the most popular operating system and this is reflected in 9 of the top 10 hosting company sites being served by web-servers running Linux. FreeBSD also makes an appearance in second place.

Netcraft measures and makes available the response times of around thirty leading hosting providers' sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer's point of view, the percentage of failed requests is more pertinent than outages on hosting companies' own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

October 2018 Web Server Survey

In the October 2018 survey we received responses from 1,673,535,333 sites, 225,042,277 unique domains, and 7,927,795 web-facing computers. This reflects a gain of 31 million sites, 2.4 million domains and 142 thousand web-facing computers.

Nginx contributed the majority of this month's growth in terms of both domains and web-facing computers. Over 1.6 million additional domains were running nginx this month, taking its total up to 52 million. Combined with a loss of 444 thousand domains using Microsoft web server software, nginx now stands only 5 million domains behind Microsoft's second place spot. Apache remains in the lead, a further 18 million domains ahead. Despite regular gains in absolute numbers, including an increase of 200 thousand this month, Apache is continuing to experience a steady decline in market share. In terms of web-facing computers, nginx's gain of 70 thousand was almost twice that of Apache and Microsoft combined, which increased by 19 thousand and 16 thousand computers respectively.

Apache's active sites market share took a large hit this month, dropping over 8 percentage points down to 30%. The loss of 13 million active sites was concentrated at the Skyrock blogging platform, where sites stopped including a server banner for HTTP requests this month, meaning they are included in the "Other" category. However, the HTTPS version of these sites still appear to be running on Apache web servers returning 'Server: Apache' headers.

OpenResty gained 160 thousand domains (+6%), ratcheting up its total to 3 million, overtaking LiteSpeed at 2.9 million domains and becoming the fifth largest web server by number of domains. The OpenResty web platform integrates the standard nginx core with a LuaJIT compiler and a number of Lua libraries and third-party modules to run powerful web applications within the web server itself.

Netcraft's Web Server Survey continues to see strong growth among many of the new gTLDs. The .app and .icu gTLDs have shown the greatest gains among new TLDs launching in the last 6-months. The number of domains responding in this month's survey increased by 11 thousand since September for Google's .app domain, to over 236 thousand domains. Registrations for .icu domains (short for "I See You") increased by 10 thousand since September, a 30% increase to 42 thousand domains. This growth for .icu has also seen the number of active sites more than double, to just over 6 thousand.

Total number of websites

Web server market share

DeveloperSeptember 2018PercentOctober 2018PercentChange
Microsoft585,892,92735.67%656,395,38839.22%3.55
Apache384,521,18923.41%384,514,94422.98%-0.44
nginx319,330,26319.44%330,074,97419.72%0.28
Google22,210,0931.35%23,620,5551.41%0.06
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